Customer Testimonials
Chris in service did a great job on my bike—fast and responsive!
Online shopping was easy, communication re: process was great, and pickup was easy.
Great customer service and Chris was awesome!!!
Amazing People
The service/maintenance team is great!
Kind and knowledgeable
Excellent customer service
Service on my Trek FX+7 bike from Justin has been fantastic. Thanks Justin.
Thanks for doing a repair on the spot instead of telling me to come back next week
Amazingly quick and highly competent service on my bike! Thank you!
The service department is fantastic. Everyone that works attracts very helpful friendly I bought two bikes from them already. I’ll buy more in the future.
Very pleasant staff.
We were not sure what bikes we needed. We did not know much about bikes and were rather intimidated about the whole idea. Mary was very patient and helpful and helped us decide on which bikes would be best for us. And they were!
Great service
Exceptional staff
Love the store. People that work there make it great.
The people
Friendly and knowledgeable staff helped me select the right bike for my type of riding and the right accessories. I would definitely recommend this store to anyone.
I’ve come in to get a helmet for myself and had a wonderful experience. This time I was coming in to get my toddler one—- the gentleman was so patient with my kiddo who is apprehensive of the helmet wearing—- and helped to ensure it fit properly. Kids aren’t always a pleasure to deal with so it deserves a 10/10 review!
Good price and good staff.
Great product knowledge and customer service. Mary can placed you with the right bike you want or need.
Outstanding service! Great value for the work done.
EVERYTHING, service, professionalism, quality and their friendliness was as always wonderful. Bradly is a super great guy and their service rep. is extraordinary. Thank you Trek Store of Spartanburg.
The Trek Store is the best bike shop in Greenville. Super friendly staff and a great service department.
I have had a very good experience with the Trek Greenville service team. They have gone above and beyond in working thru a warranty service issue with “big” Trek. They alway seek to get the needed service items done as soon as possible, allowing me to get back on the saddle.
Thanks for taking great care of our bikes!
We are very happy with the service on our old bike. A reasonable charge for the work- New inner tubes and a general tune up for a bike that has sat for almost 20 years. We will go back and use them again.
Terrific selection with very knowledgeable staff
A+ sales, service and staff
I've bought four bikes from this store in the past few years - the Trek products are excellent but that is only half the story, the other half is that the staff at the store provide excellent support both before and after purchase. Theyr'e terrific!