Customer Testimonials
Ryan was very helpful and professional. He went above and beyond to get the right bike and color for my daughter’s 11th birthday. Another trek dealer in town was unwilling to help me find the color I wanted. Thank you Ryan and thank you Trek Shop!
As always very efficient and thorough in servicing my Domane e bike.
We were greeted and asked what we needed as soon as we entered. The repair was quick. Amos was super helpful and knowledgeable about the various bikes we were interested in. Took his time with all our questions and sent us more info promptly as he said he would. It was just a great experience of great customer service.
Everyone is Very Helpful
The bikes are great and the staff was very helpful and friendly answered all our questions we will definitely recommend this store
Amazing staff, very nice and very helpful.
Wonderful service, my bike rides like new even though its 6 years old .
Personable, knowledgeable, understood my needs. Unfortunately I cannot remember the individuals name, but I have never had such good customer service provided to me. It was the manager of the store!
I would never be able to put into words how great this team is. The moment you walk in to Atlanta Cycling Duluth, you feel like family. Any question, any issue, anything you need, this team has you covered. Thank you!
Service is top notch! The employees are very knowledgeable and helpful. Great service.
Super friendly and helpful. Always
GREAT BIKES AND AWESOME SERVICE.
Great team. You walk in, they know me by name and I have only started shopping and getting service there for six months. It’s a little more of a drive for me, but well worth it. They are trusting, professional and knowledgeable about the business of cycling.
Always liked Trek bikes. Good service here at very reasonable prices. Go support them.
Great service and expert advice
Always fast and dependable
Seth was extremely helpful and very accommodating to my changing timeline requirements
Great job repairing the results of a bike/car conflict. Rides like brand new.
Matt was very helpful in getting me re-fitted
Great service and team! Will onky by my bikes and get them serviced here!
Bicycles and helpful service
They serviced my bike and got it back prior to the expected date. Would be a 10 but the rep didn't think I knew about the free AC Tune-up since I bought my bike from AC. He tried to sell me on stuff I didn't need.
Customer service
The attentiveness you have for customers.
Services when you need them done correctly and timely.
Quality product
Friendly and knowledgeable staff.
This was my first mountain bike purchased from trek, so I’m new to the brand. The first outing with the bike was great; the bike performed well on a on an intermediate level course and was very stable for someone having not ridden in close to 20 years.
The entire sales process was fantastic. Amy at the Greenville store was super positive and non-judgmental for somebody just getting into mountain biking, which I really appreciated. It definitely felt like a family experience.
Costumer Service and attention to detail.
Great and fast service. Everyone at the Alpharetta location is happy to help!