Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 10, 2026 — Rated 10 out of 10 by K.H. Velocity Multisport & Cycling
What do you like about our products and services?

Great customer service!
Report a concern   April 10, 2026 — Rated 10 out of 10 by J.A. Epicenter Cycling - Monterey
What do you like about our products and services?

I appreciate the first free tune up and the fast service. Also liked that the store was open until 6pm, giving me time to pick up my wife's bike after work.
Report a concern   April 10, 2026 — Rated 10 out of 10 by S.F. Landry's Bicycles - Needham
What do you like about our products and services?

Everything! From the staff to the bikes being done earlier and less expensive than the original quote,
To the lovely store, to being helped out to my car. 10/10 experience.

Report a concern   April 10, 2026 — Rated 10 out of 10 by D.S. MACOMB BIKE
What do you like about our products and services?

Great customer service, and expertise

Report a concern   April 10, 2026 — Rated 10 out of 10 by D.L. Bicycle Habitat - Chelsea
What do you like about our products and services?

Great shop, great staff/sales reps. Steven was super helpful and knowledgeable. Would recommend to anyone shopping for a bike in nyc. Good prices good people.

Report a concern   April 10, 2026 — Rated 10 out of 10 by D.W. Burlington County Bike Shop
What do you like about our products and services?

Great service and bikes fixed in a good time frame
Report a concern   April 10, 2026 — Rated 10 out of 10 by Dale Griffis Competitive Gear
What do you like about our products and services?

Peter & Steve are the BEST. Always there to answer questions and assist you with making you feel part of the Trek team.
Great selection of bikes and accessories to keep to safe on the road or trails.
Must must store to visit before buying anything any place. Dale
Report a concern   April 10, 2026 — Rated 10 out of 10 by J.B.F. Trek Bicycle Lee’s Summit
What do you like about our products and services?

Great service and great peeps!!
Report a concern   April 10, 2026 — Rated 10 out of 10 by T.D.C. Bike Center Meyer
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Perfecte service ! Danku
Report a concern   April 10, 2026 — Rated 10 out of 10 by T.C. Pee Dee Bicycle Myrtle beach
What do you like about our products and services?

Quick, and with great customer service.
Report a concern   April 10, 2026 — Rated 10 out of 10 by A.G. Trek Bicycle Fairfax
What do you like about our products and services?

Great Service Department and great products!
Report a concern   April 10, 2026 — Rated 10 out of 10 by 輪娯館
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満足しています
Report a concern   April 10, 2026 — Rated 10 out of 10 by Joseph Alvarez Scheller's Fitness & Cycling - Okolona
What do you like about our products and services?

ALL GREAT
Report a concern   April 10, 2026 — Rated 9 out of 10 by M.D. Bicycle Store Altavista
¿Qué es lo que le gusta de nuestros productos y servicios?

Buen trato
No me encantó el tiempo de entrega
Report a concern   April 10, 2026 — Rated 10 out of 10 by Enno Maus Drahtesel - Der Radladen
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr gute Beratung im angenehmer Atmosphäre!

Report a concern   April 10, 2026 — Rated 10 out of 10 by Andrew Gregory Scheller's Fitness & Cycling - Okolona
What do you like about our products and services?

Dave was excellent at servicing our treadmill. Also our treadmill that we purchased at your store on Preston is 26 years old. Very good product and service.

Report a concern   April 10, 2026 — Rated 10 out of 10 by D.R. RV&E Bike & Skate Fairport
What do you like about our products and services?

Phil was wonderful.
No attempt to oversell
fast repair service
very reasonable price.
Thank you.
Report a concern   April 10, 2026 — Rated 10 out of 10 by A.G. RV&E Bike & Skate Fairport
What do you like about our products and services?

Easy to deal with in. Quick in and out.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Kathy Leland Atlanta Cycling Alpharetta
What do you like about our products and services?

Had just what I needed! Lee was very helpful with recommendations.
Report a concern   April 10, 2026 — Rated 10 out of 10 by N.B. Pedalerie GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Der Auftrag wurde korrekt Ausgeführt

Report a concern   April 10, 2026 — Rated 10 out of 10 by P.F. Bike Profis Zwickau e.K.
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Das Personal ist sehr freundlich und hilfsbereit.
Report a concern   April 10, 2026 — Rated 10 out of 10 by Oliver Crimp Alf Jones Cycles
What do you like about our products and services?

Brilliant customer service, really happy with my bike. Highly recommend!
Report a concern   April 10, 2026 — Rated 10 out of 10 by P.M.J. Trek Lleida
¿Qué es lo que le gusta de nuestros productos y servicios?

La atencion al cliente y el trato personalizado
Report a concern   April 10, 2026 — Rated 10 out of 10 by B.S.D. B&S Radwerk - Saar OHG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Feundliche und kompetente Bedienung bei sensationell gutem Preis-Leistungs-Verhältnis. Danke

Report a concern   April 10, 2026 — Rated 10 out of 10 by J.B.H. Goodale's Bike Shop Nashua
What do you like about our products and services?

Your employees are very helpful,& knowledgeable about Trek bikes & accessories!

Report a concern   April 10, 2026 — Rated 10 out of 10 by M.B. Joe Daly Cycles
What do you like about our products and services?

The service is excellent and every staff member seems both friendly and knowledgeable. Dave in particular has been great with everything related to the cargo bike.
Report a concern   April 10, 2026 — Rated 10 out of 10 by Jeff Powell Trek Bicycle Store of Fort Lauderdale
What do you like about our products and services?

Great staff. Great communication. Highly recommend shopping there.

Report a concern   April 10, 2026 — Rated 10 out of 10 by B.O. Wheat Ridge Cyclery
What do you like about our products and services?

Great customer service and SUPER knowledgeable.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Milton Coss Asbury Park Cyclery
What do you like about our products and services?

That you fix bikes fast
Report a concern   April 10, 2026 — Rated 10 out of 10 by S.G. Bikestore Oliver Blas GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Freundlich, sehr guter Service


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