Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 20, 2026 — Rated 10 out of 10 by H.E. Merrick Bicycles
What do you like about our products and services?

James rocks!!!

Report a concern   June 20, 2026 — Rated 10 out of 10 by B.K. Trek Bicycle Vienna
What do you like about our products and services?

Your mechanic was helpful, concise and offered reasonalble solutions.

Report a concern   June 20, 2026 — Rated 10 out of 10 by Derrick Thompson Outspokin Bicycles
What do you like about our products and services?

They did a great job

Report a concern   June 20, 2026 — Rated 10 out of 10 by J.C. Rochester Bike Shop
What do you like about our products and services?

Dan takes the time to educate customers so that they make good choices based on the relevant information that he provides.

Report a concern   June 20, 2026 — Rated 10 out of 10 by G.M. Trek Bicycle Algonquin
What do you like about our products and services?

,

Report a concern   June 20, 2026 — Rated 10 out of 10 by A.T. Rochester Cycling
What do you like about our products and services?

Very friendly and helpful employees. Just what a shop needs.

Report a concern   June 20, 2026 — Rated 10 out of 10 by Marcia Maclean Trek Store Greenville
What do you like about our products and services?

The service is excellent from start to finish, friendly, informative, and truly helpful. Love this store. Love Trek bikes! An essential for Greenville and the Upstate, with all of our great places to ride.

Report a concern   June 20, 2026 — Rated 10 out of 10 by C.H. 2Zens Bike GmbH & Co. KG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

schneller Service
kompetente Beratung

Report a concern   June 20, 2026 — Rated 10 out of 10 by B.M. BOONE BIKE & TOURING
What do you like about our products and services?

Super cool & chill store! Owners and staff are fantastic!

Report a concern   June 20, 2026 — Rated 10 out of 10 by C.L. Bikes & Beyond
What do you like about our products and services?

Personal service, friendly and knowledgeable

Report a concern   June 20, 2026 — Rated 10 out of 10 by A.L. Bicycle Tech
What do you like about our products and services?

Great place?

Report a concern   June 20, 2026 — Rated 10 out of 10 by F.W. Trek Bicycle Towson
What do you like about our products and services?

Great good service, 👌

Report a concern   June 20, 2026 — Rated 9 out of 10 by J.S. Trek Castelldefels
¿Qué es lo que le gusta de nuestros productos y servicios?

Principalmente la atenciĂłn

Report a concern   June 20, 2026 — Rated 10 out of 10 by James Ferretjans Trek Bicycle Seminole
What do you like about our products and services?

Good job!

Report a concern   June 20, 2026 — Rated 10 out of 10 by Rama Isaac Ambassador Bicycles Inc.
What do you like about our products and services?

While browsing the website I appreciated being able to see what was on stock and what can be shipped and picked up. When we visited the store Craig was super helpful and patient with me, answering all my questions and allowing me to try out the bikes, which was importan as it's a big purchase.

Also after I bought the bike, rack and basket, they were so nice in offering to set it up. Overall excellent experience so I know that's where I will be going again :)

Report a concern   June 20, 2026 — Rated 10 out of 10 by Laurel Schmitt THE BIKE RACK - Illinois
What do you like about our products and services?

Great experience. Very helpful and knowledgeable staff. Great local business to support.

Report a concern   June 20, 2026 — Rated 10 out of 10 by E.C. Trek Bicycle Store of Fort Myers
What do you like about our products and services?

The lifetime flat repair package is great.

Report a concern   June 20, 2026 — Rated 10 out of 10 by E.Z. Trek Bicycle Cincinnati Blue Ash
What do you like about our products and services?

Joe was great and did great work. Nice guy and was able to help me out with new shifters. He stayed within my budget range with an impressive upgrade to a old bike.

Report a concern   June 20, 2026 — Rated 10 out of 10 by Darlene Galer Trek Bicycle Port Coquitlam
What do you like about our products and services?

The people are friendly and reliable. Product is ex cellent. I've been dealing at this location for over 25yrs.

Report a concern   June 20, 2026 — Rated 10 out of 10 by M.S. PRAIRIE PATH CYCLES
What do you like about our products and services?

Clear and concise explanations about the bike. Took the time to get the right size.

Report a concern   June 20, 2026 — Rated 10 out of 10 by A.B. Cycles Cadieux
What do you like about our products and services?

Les employés sont très gentils et polis

Report a concern   June 20, 2026 — Rated 9 out of 10 by B.L. Cranky's Bike Shop Unity Square
What do you like about our products and services?

Staff took the time to chat with me about my biking needs and didn’t push the most expensive one on me. It wasn’t too long of a wait to get my bike put together and take home (not having to come back hours later or another day was a huge bonus for me).

Report a concern   June 20, 2026 — Rated 10 out of 10 by Jeff Horst Trek Bicycle Redmond
What do you like about our products and services?

I have a 20 year old trek. You brought it back to life. Thank you.

Report a concern   June 20, 2026 — Rated 10 out of 10 by J.R. Zippy's Bikes
What do you like about our products and services?

Great selection and excellent customer service

Report a concern   June 20, 2026 — Rated 10 out of 10 by Jennifer Kliner Trek Bicycle Verona
What do you like about our products and services?

I highly recommend Trek Verona for all your biking needs. They have been exceptionally helpful over the years—knowledgeable, kind, and always willing to help. The staff is friendly and not only helped me pick out and purchase a new bike, but also repaired my son’s bike several times after some very well-loved riding. We’ve consistently had great experiences and truly appreciate their service.

Report a concern   June 20, 2026 — Rated 10 out of 10 by G.C. Kamikaze Bikes
What do you like about our products and services?

They know what they’re doing. I was looked after like I was buying the most expensive bike in the store.

Report a concern   June 20, 2026 — Rated 10 out of 10 by A.D.I. Trek Bicycle Cherry Hill
What do you like about our products and services?

Friendly no pressure sales

Report a concern   June 20, 2026 — Rated 10 out of 10 by S.B. Trek Bicycle Göttingen
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Der Kundenservice ist einfach der Hammer :)

Report a concern   June 20, 2026 — Rated 10 out of 10 by William Hribal Trek Bicycle Store of Clermont
What do you like about our products and services?

Knowledgeable, friendly service. The service technician took our bike in right away and repaired the tire on my son’s bike. He explained what happened to the tire and how to prevent it from reoccurring. We were very pleased with the service we received.

Report a concern   June 20, 2026 — Rated 10 out of 10 by Michael Bailey Asbury Park Cyclery
What do you like about our products and services?

The shop converted my tube tires to tubeless tires on my gravel bike. It was a difficult install and they worked perfectly at Unbound Gravel race in Kansas.


Privacy Policy