Customer Testimonials
Excellent service by Mike, Zack and Carl
BikeMart is my goto bike shop, Robert and Ryan always take great care of me and my bike!!
Professional and knowledgeable and helpful staff. Has always given me good service and finished jobs ahead of or on time.
Exceptional customer service, knowledgeable passionate pleasant beyond team!!! Great product selection!
Outstanding customer service.
Danke für die Zeit dien ihr Euch genommen habt und die vielen Erklärungen, auch die transparenten Einschätzungen bzgl Einzelteile (nicht preisorientiert) hat uns sehr überzeugt .
Herzlichen Dank
Greg was extremely knowledgeable and answered the many questions we had when looking to step up or mountain biking experience.
We had a terrific experience shopping for an e-bike at Freewheel Bike shop in Eden Prairie. Our salesman Alan J. was extremely well informed and very patient with all our questions. He knew all the products very well and found the right ones to consider. He used his own biking experience to guide us through the purchase process which included test rides and reviewing accessories that would make the biking experience even better. When we came back in a few days to pick up the bike he happened to be in the shop (not working, just dropping off his own bike for service) and he helped us through completing the pickup, answering questions and helping with a few more accessories. This was one of the best purchasing experiences I have even had for any product.
Service is fantastic!
They are interested in helping and problem solving, whether it’s a $300 repair or a free bike box.
Very personal and professional staff!
Excellent service, thorough and prompt!
Very kind and professional service. I felt valued, and my bike was ready in record time.
Ryan and Luca at Trek Oakland are so helpful and nice! Thank you for always taking the time.
The service is best....combining old school courtesy with deep knowledge of the bicycle world...from the latest tech to best ways to fit a bike to an individual's needs. They will take the extra step to make sure the bike works for you.
Nick was super helpful and didn’t try to over sell me on what service my bicycle needed.
Personalised service that could not be faulted
Staff super friendly and knowledgeable. Listened to all our needs for new bike for kid getting into mountain bike trail riding and helped get him fitted to the best bike for him.
Always amazing service ! Super knowledgeable on latest tech.
Very helpful staff and I've always had good service.
Sehr zufrieden!
The staff is very knowledgable and super friendly.
Eric
The technician, Lee, was super helpful - both on the phone and when I came into the store. I attached the mirror I purchased for my bike for me and even adjusted it. I really appreciate the good service!
Katie was incredibly friendly and helpful, she made my day.
i rented and e-bike for the kinsol trails bridge yesterday and i found that the staff was exceptional, lots of knowledge of the product they sell and the area as they helped us with directions to the trail right from the shop
and matt the owner was awesome and has likely convinced me to buy a maui e-bike as they are perfect for me being tall and 280lbs
great job guys
Family owned personable and knowledgeable they were very nice to me and helped me out and then when my bike broke down and I had a flat tire they came and picked it up and took care of me I would recommend this business and the people that work there
Freundlich und kompetent.
The team at Trek Williamsburg are very personable. They greet everyone as you come through the door. The care they take in servicing your Bike is as though they were working on their own Bike. My questions were answered completely.
Everything
Landry's Norwood is great. They have a large inventory so they have what you want. And for the odd time they don't have it in the store they are sure to get it delivered to the store quickly so you can have what you want.