Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.P. Trek Bicycle The Woodlands
What do you like about our products and services?

The people were super friendly, solved my tire issue very quickly, and I really appreciated the overall vibe and help provided.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Victor Hawkins Infinity Bicycles - Orange Beach
What do you like about our products and services?

Good repair service

Report a concern   April 11, 2026 — Rated 10 out of 10 by E.B. Action Bikes and Outdoor of Milford
What do you like about our products and services?

So kind and easy service, reasonable prices and quick turnaround :)

Report a concern   April 11, 2026 — Rated 10 out of 10 by G.R.G. Trek Bicycle Store of McDonough
What do you like about our products and services?

Great staff great team one of the best experiences I’ve ever had

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.M. Scheller's Fitness & Cycling - Evansville
What do you like about our products and services?

Quality products. Friendly and knowledgeable salesmen.

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.T. Wheel & Sprocket, BIKE EXPO SALE!
What do you like about our products and services?

Great fast service

Report a concern   April 11, 2026 — Rated 10 out of 10 by Q.T. The Bike Stop Wichita Falls
What do you like about our products and services?

Jason, everything about Jason. He is super friendly and helpful all the time, and makes the bike stop a great business.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Chris Brainard Breakaway Cycling
What do you like about our products and services?

Dan & his team researched my issue & fixed the problem quickly. Exceptional customer service!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Barbara Godfrey Phat Tire Bella Vista
What do you like about our products and services?

We're on a quest to bike in all 50 states. I had lost the front brakes on my Trek Marlin 5, yet again. We found Phat Tire Bella Vista online, AND people along the trail (their local customers) told us how good the folks there were. I called from the trail and made an appointment for later that day. The repair was quick, plus the mechanic noticed a nail in my tire that hadn't yet caused a flat. He put in a new tube for me, and we were on the way.
Thanks, Phat Tire Bella Vista!

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.B. Wheel & Sprocket, BIKE EXPO SALE!
What do you like about our products and services?

Good service, knowledgeable staff, good value.

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.G. Landry's Bicycles - Needham
What do you like about our products and services?

The team at Landry is as knowledgeable and expert at what they do. They are clear to communicators and make thoughtful recommendations.

Report a concern   April 11, 2026 — Rated 10 out of 10 by T.C. Mike's Bike Shop
What do you like about our products and services?

Product service advice

Report a concern   April 11, 2026 — Rated 10 out of 10 by Yehuda Manevich Bike Authority
What do you like about our products and services?

I brought my bike to them with a knocking noise that two other shops could not figure out and in less than a week they had it figured out and fixed and it only cost me $40. They're super professional and upfront and I highly recommend them. Shanta in particular is the person I dealt with and she is awesome and super knowledgeable.

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.B. Muskoka Bicycle Pro Shop
What do you like about our products and services?

If it’s not on the shelf they can get it!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Dave Lufkin Wheel Base Bikes
What do you like about our products and services?

Best bike shop in town! Friendly helpful staff, good prices and selection.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Kathie Brosemer Velorution
What do you like about our products and services?

Fast friendly service that gives me confidence in my bike. I brought my 4 year old trek ebike in for a spring checkup before riding across the international bridge for the first time this year. I was told 7-10 days, but I got a call that it was done the very next day. And brake pads were replaced and the tire liners I had mentioned as wanting attention had been sorted out. I am happy to start commuting by bike again! Confident that my bike will get me there and home again without problems. Thanks everyone!

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.C. George Garner Cyclery Libertyville
What do you like about our products and services?

Thorough knowledge, explanations and recommendations.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Vincent Grosso Trek Bicycle Orlando Southchase
What do you like about our products and services?

Greeted immediately and they took care of my bike issue same day

Report a concern   April 11, 2026 — Rated 10 out of 10 by W.M.S. Cyclesmith - Halifax
What do you like about our products and services?

Always a friendly greeting. Professional servicing on our bikes. Quick turn-around.

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.V. Espresso Sports
What do you like about our products and services?

Qualité et bon service.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Andy Martin Scheller's Fitness & Cycling - Evansville
What do you like about our products and services?

Evan is a great asset for your Evansville location. Friendly, knowledgeable, and keeps you informed.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Dana Thompson Peddler's Shop
What do you like about our products and services?

Great customer service, great quality and great people.

Report a concern   April 11, 2026 — Rated 10 out of 10 by B.W. Trek Bicycle Alexandria North
What do you like about our products and services?

Extremely friendly, helpful and attentive staff.

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.W. Fahrbar Fahrradhandel
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Persönliche Beratung, zügige Bearbeitung und toller Service - sehr zu empfehlen!

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.L. Avenue Cyclery
What do you like about our products and services?

Free installation of extra parts

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.C. Trek Bicycle East Providence
What do you like about our products and services?

Staff are knowledgeable, efficient, and professional in their interactions with customers.

Report a concern   April 11, 2026 — Rated 10 out of 10 by A.L. Trek Bicycle Mandeville
What do you like about our products and services?

Products are great, and staff are extremely helpful and friendly.

Report a concern   April 11, 2026 — Rated 10 out of 10 by B.Q. Trek of CLT Lake Norman
What do you like about our products and services?

Good service 🙂

Report a concern   April 11, 2026 — Rated 10 out of 10 by E.F. Pedal! Bicycle Co
What do you like about our products and services?

Kyle and Walt are the best hands down! No matter what the issue is, they have the answers. Pedal is a drive for me but I would not go to any other bike shop. I trust them completely with all my bike upgrades!

Report a concern   April 11, 2026 — Rated 10 out of 10 by I.W. Trek Bicycle Encinitas
What do you like about our products and services?

The friendly knowledge staff are great to work with. The repair shop crew take excellent care of my bike and get me back out riding quickly at a fair price.


Privacy Policy