Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 17, 2026 — Rated 10 out of 10 by R.O. Absolute Bikes
What do you like about our products and services?

The staff was extremely helpful.

Report a concern   June 17, 2026 — Rated 10 out of 10 by J.B. Cycle Werks - Bowling Green
What do you like about our products and services?

Sales person Lucas was great.

Report a concern   June 17, 2026 — Rated 9 out of 10 by R.M.G. Master Bikes
¿Qué es lo que le gusta de nuestros productos y servicios?

Son productos originales
me atienden rapido cuando llevo mis bicicletas al servicio

Report a concern   June 17, 2026 — Rated 10 out of 10 by P.D. Cycles UK Maidstone
What do you like about our products and services?

Excellent service, fixed my bike up to a very high standard and very quickly turned around. Great value too!

Report a concern   June 17, 2026 — Rated 10 out of 10 by B.O. Trail Bicycles LTD
What do you like about our products and services?

Great knowledgeable staff, incredible customer service.

Report a concern   June 17, 2026 — Rated 10 out of 10 by Natalie Kileybergen Trek Bicycle Store - Anchorage
What do you like about our products and services?

The bike techs at Trek are personable, talented, and responsive! I feel supported and respected by their service regardless of what issues my bike is having. I recommend their shop to others as my preferred place in Anchorage. There is never a dose of condescension or judgement when interacting with Trek staff which is markedly different than my experience at other bike shops. Their stoke for bike adventures and bike mechanics is infectious and encouraging too!

Report a concern   June 17, 2026 — Rated 10 out of 10 by Tim Terry Get Outdoors Pedal & Paddle
What do you like about our products and services?

Great bike mechanics and customer service

Report a concern   June 17, 2026 — Rated 10 out of 10 by John Hodgson Wheelbase Lake District
What do you like about our products and services?

Good range excellent service and quick delivery

Report a concern   June 17, 2026 — Rated 10 out of 10 by Bobby Dweck Asbury Park Cyclery
What do you like about our products and services?

Tremendous customer service and super accommodating. Besides the great selection of bikes. Highly recommended!

Report a concern   June 17, 2026 — Rated 10 out of 10 by Matt Short The Great Divide
What do you like about our products and services?

The shops customer service, craftsmanship and product knowledge is top notch. Highly suggest paying them a visit!

Report a concern   June 17, 2026 — Rated 10 out of 10 by Lance Barbara Winn Trek of CLT South
What do you like about our products and services?

Ang was outstanding! The owner was very helpful

Report a concern   June 17, 2026 — Rated 10 out of 10 by K.T.M. Ascent Cycling
What do you like about our products and services?

Knowledgeable and personal service.

Report a concern   June 17, 2026 — Rated 10 out of 10 by A.W. West Point Cycles - Main St.
What do you like about our products and services?

Very friendly and customer friendly attitude. Will definitely be coming back.

Report a concern   June 17, 2026 — Rated 10 out of 10 by Nicole Young Bicycle Garage Indy Southport Rd
What do you like about our products and services?

I like that you had a cruiser product that fit my 8 year old son. The Southside team brought the Specialized Cruiser to iCan Bike Camp for us to take a look at it! Saved us a trip. Thanks so much!!!

Report a concern   June 17, 2026 — Rated 10 out of 10 by C.G. Trek Bicycle Store London
What do you like about our products and services?

good interactions with staff, fast service

Report a concern   June 17, 2026 — Rated 10 out of 10 by V.K. RADWERK Hirsch & Mänz GbR
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Ganz ehrlich, die Jungs sind mit Herz Dabei. Nur bitte nicht vergessen, spaß kostet! Bei speziellen wünschen sollte man sich schon etwas auskennen um die Jungs nicht Rätselraten zu lassen! Der Radsport ist sehr vielfältig und jedes Jahr kommt neuer geiler Sch..... raus.

Report a concern   June 17, 2026 — Rated 10 out of 10 by K.K. Bikes & Beyond
What do you like about our products and services?

Excellent quality

Report a concern   June 17, 2026 — Rated 10 out of 10 by S.S. Trek Bicycle Encinitas
What do you like about our products and services?

Expert diagnostics and quick and efficient repairs.

Report a concern   June 17, 2026 — Rated 10 out of 10 by S.K. Still Ride Bike Shop
What do you like about our products and services?

Very good customer service & friendly staff. I would HIGHLY recommend other bikers to Still Ride.

Report a concern   June 17, 2026 — Rated 10 out of 10 by P.M. Picocycles GbR
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Tolle Produkte, das Beste aber ist das Personal, ganz gleich ob Werkstatt oder Verkauf. Ich würde niemals woanders ein Bike kaufen!
Ich bin seit fast 20 Jahren Kunde und in meinem Leben wird sich das nicht mehr ändern!

Report a concern   June 17, 2026 — Rated 10 out of 10 by Grace Benavidez Trek Bicycle Broomfield
What do you like about our products and services?

Great, helpful and friendly staff at the store. I always feel welcome and comfortable here!

Report a concern   June 17, 2026 — Rated 10 out of 10 by G.V. MARCHISIO BICI ARENZANO
Cosa ti piace dei nostri prodotti e servizi?

Veloci affidabili e personale molto gentile

Report a concern   June 17, 2026 — Rated 10 out of 10 by D.C. Trek Bicycle Gainesville
What do you like about our products and services?

The staff provided outstanding customer service. Good listeners and very knowledgeable. Quick turnaround on service completion.

Report a concern   June 17, 2026 — Rated 10 out of 10 by Joy Olaoye Trek Bicycle Cincinnati West Chester
What do you like about our products and services?

Customer service was great! My daughter’s bike pedal was replaced without service fees!

Report a concern   June 17, 2026 — Rated 10 out of 10 by William Overton The Pedaler Bike Shop
What do you like about our products and services?

Great service and information

Report a concern   June 17, 2026 — Rated 10 out of 10 by T.B. Ray's Bike Shop - Midland
What do you like about our products and services?

Great people. Fair prices and very prompt service.

Report a concern   June 17, 2026 — Rated 10 out of 10 by Ryan Nelson Trek Bicycle Centerville
What do you like about our products and services?

Great customer service when I dropped off my bike. Staff were friendly and courteous. When I picked up my bike, the mechanic showed me photos of his work and demonstrated he did an excellent job.

Report a concern   June 17, 2026 — Rated 10 out of 10 by D.M. Rockford Bike Shop
What do you like about our products and services?

Return to me, when promised

Report a concern   June 17, 2026 — Rated 10 out of 10 by J.C. Bushtukah - Stittsville
What do you like about our products and services?

Variety and quality of products. Knowledgeable staff.

Report a concern   June 17, 2026 — Rated 10 out of 10 by Charlene Lang Wolverton's Cycling & Fitness
What do you like about our products and services?

Your service


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