Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 21, 2026 — Rated 10 out of 10 by J.N. Atlanta Cycling - Roswell
What do you like about our products and services?

Mary. Windsor, and the team are very attentive and are efficient when service is necessary.

Report a concern   June 21, 2026 — Rated 10 out of 10 by J.C. Landry's Bicycles - Worcester
What do you like about our products and services?

Neil was fantastic at explaining what to look for in a bike.

Report a concern   June 21, 2026 — Rated 10 out of 10 by J.T. Trek Bicycle Tampa South
What do you like about our products and services?

As a longtime runner getting into cycling to protect my knees, I didn’t know much about bikes—so I really appreciated Moe’s expertise. She took the time to understand what I needed, walked me through options, and gave honest guidance throughout.
What stood out most was how genuine and fair she was—pointing me to a cheaper water bottle cage and recommending helmets on sale instead of upselling. Overall, a great experience. The team was friendly and knowledgeable, and I’ll definitely be back for service.

Report a concern   June 21, 2026 — Rated 10 out of 10 by F.B. The Bike Shop South
What do you like about our products and services?

Great service and helpfull staff.

Report a concern   June 21, 2026 — Rated 10 out of 10 by P.H. Colonial Bicycle Company
What do you like about our products and services?

Love my new Trek bike, and loved our salesperson, Andy! He steered us in the right direction; explaining all the features of the bike and telling us to come back for any services!

Report a concern   June 21, 2026 — Rated 10 out of 10 by Kartik Ganesh Cyclepath Oakville
What do you like about our products and services?

Great selection of bikes! The staff were patient and listened to my requirements in detail and gave me honest product feedback and suitability without sounding like salesmen and upselling. Got to test the bike i eventually bought. Absolutely loved my experience at Cyclepath. If you want to get your first bike or want to upgrade your current one, this is the place to go to!

Report a concern   June 21, 2026 — Rated 10 out of 10 by S.G. Two Wheels One Planet
What do you like about our products and services?

Staff is very friendly and helpful!

Report a concern   June 21, 2026 — Rated 10 out of 10 by Sergey Belov Trek Store of Highland Park
What do you like about our products and services?

Great service nice stuff

Report a concern   June 21, 2026 — Rated 10 out of 10 by M.M. Bicycle Barn
What do you like about our products and services?

I don’t know much about cycling, the associate was so unbelievably nice and helpful. I could not have been happier with my experience.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Kevin Lee Bike Doctor - Bel Air
What do you like about our products and services?

The gentleman i spoke with was very knowledgeable and helpful. I was in and out and off to a Father's day trip to the Carolinas.

Report a concern   June 21, 2026 — Rated 9 out of 10 by G.S. Trek Bicycle Rockville
What do you like about our products and services?

Good quality and covers the full spectrum of cycling. Knowledgeable people in the stores

Report a concern   June 21, 2026 — Rated 9 out of 10 by J.M. Power Play Sports
What do you like about our products and services?

You had products in stock for us to try. (Bikes)
Friendly and helpful staff.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Timothy Shaplane Trek Bicycle Portland Westmoreland
What do you like about our products and services?

Great service with friendly people. Service team does such a great job on tune ups and repairs. Trek bikes are superior. My new bike was worth the penny.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Steven Goodgame Trek Bicycle Newington
What do you like about our products and services?

The service is always great at Trek Newington. Zack and the whole crew are helpful, friendly, knowledgeable, and always willing to answer all of your questions. If shopping for a bike, this is the place.

Report a concern   June 21, 2026 — Rated 10 out of 10 by A.W. Danny's Cycles - Wolfs Lane
What do you like about our products and services?

There is great customer service.

Report a concern   June 21, 2026 — Rated 10 out of 10 by A.W. Trek Store Spartanburg
What do you like about our products and services?

Great friendly service

Report a concern   June 21, 2026 — Rated 10 out of 10 by D.M. Trek Bicycle Upper East Side
What do you like about our products and services?

Good selection, helpful staff, nice store.

Report a concern   June 21, 2026 — Rated 10 out of 10 by John Morris The Bike Lane - Reston
What do you like about our products and services?

Great service from a friendly and professional staff. Wonderful atmosphere. Top quality bikes.

Report a concern   June 21, 2026 — Rated 10 out of 10 by S.P. Long Beach Bicycles
What do you like about our products and services?

Long Beach Bicycles were patient and informative. Not pushy. Great selection that offered options. My son is so happy with his first bike :-)

Report a concern   June 21, 2026 — Rated 10 out of 10 by W.G. Bike Mart - Prosper
What do you like about our products and services?

Customer service is always great! Cameron was great!

Report a concern   June 21, 2026 — Rated 10 out of 10 by S.M. Trek Bicycle Algonquin
What do you like about our products and services?

Staff very helpful

Report a concern   June 21, 2026 — Rated 10 out of 10 by P.K. Brielle Cyclery
What do you like about our products and services?

Impeccable service

Report a concern   June 21, 2026 — Rated 10 out of 10 by Jason Kennedy Trek Store Chattanooga
What do you like about our products and services?

Outstanding service.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Chelsea Scott Trek Bicycle Store Pensacola
What do you like about our products and services?

Amazing service and products, knowledgeable and quick. Thank you for a great experience!

Report a concern   June 21, 2026 — Rated 10 out of 10 by C.H. Phat Tire North Little Rock
What do you like about our products and services?

Super nice and helpful!

Report a concern   June 21, 2026 — Rated 10 out of 10 by Edward Medeiros Trek Bicycle East Providence
What do you like about our products and services?

Just bought my son’s 2nd bike from these guys. I like that the people working ask you about the type of riding you do. Then they show you what models they think will work for you and you go from there. It wasn’t about how much money we had in our pocket. They gave us choices and we ended up getting the more expensive choice because of my son’s height and weight plus the options on the bike. I figured pay a little more now instead of buying another whole bike in 2 years. LoL! Anyway, my daughter is next but we’ll see because she has been m.i.a. the last couple of time we went riding!

Report a concern   June 21, 2026 — Rated 10 out of 10 by S.C. Sharp Bicycle
What do you like about our products and services?

This is the second time we have purchased from Sharp. Each time the Sharp team has been great, answered our questions and helped us pick the right bike. Very good, personal service.

Report a concern   June 21, 2026 — Rated 10 out of 10 by S.C. Ray's Bike Shop - Bay City
What do you like about our products and services?

The sales group took time and explained everything about the bike I purchased and was very helpful.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Jeni Becraft Revolution Bicycles
What do you like about our products and services?

Trey and Ethan were very helpful. Knowledgeable and friendly. They answered all my questions with patience. I’m very excited about my new E mountain bike!

Report a concern   June 21, 2026 — Rated 10 out of 10 by B.S. Fond du Lac Cyclery
What do you like about our products and services?

Pat was great, the knowledge he shared with me made me very confidant with my purchase. The other associates were also helpful! Back parking lot needs attention!


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