Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 18, 2026 — Rated 10 out of 10 by Rodney Mueller Fond du Lac Cyclery
What do you like about our products and services?

Quality work, check everything and suggest additional needs!

Report a concern   June 18, 2026 — Rated 10 out of 10 by Tina+1 Patrone TRI-BIKE ARUBA
What do you like about our products and services?

Excellent and timely service! What a great operation. Cool people.

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.D. Fresh Air - Thunder Bay
What do you like about our products and services?

Staff were knowledgeable and friendly. Good job.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Julie Pekowski Pedal
What do you like about our products and services?

Great products and great service! Finished the bike earlier than they said and it looks great! Will certainly go there for all of my biking needs!

Report a concern   June 18, 2026 — Rated 10 out of 10 by Luke Maguire Trek Bicycle Hooksett
What do you like about our products and services?

Matt went above and beyond to find and order parts listed as sold out to help me get back up and running! Top notch

Report a concern   June 18, 2026 — Rated 10 out of 10 by Saul Sanchez The Montclair Bikery
What do you like about our products and services?

I Love every time I go in to Montclair with a need and want for
Parts or a new bike, I always leave satisfied to the max. Jeff is 1 of 1 custom service so knowledgeable and great at connecting with me the customer . Really explains everything about the purchase gives you great upgrade ideas and doesn’t make you feel pressure to buy buy buy
Highly recommended to stop by Montclair Bikery

Report a concern   June 18, 2026 — Rated 10 out of 10 by Adam Wineinger Horizon Cycling
What do you like about our products and services?

So lucky to have a great local bike shop like Horizon!

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.G. Colonial Bicycle Company
What do you like about our products and services?

Sam was excellent when I bought my bike hitch!

Report a concern   June 18, 2026 — Rated 10 out of 10 by T.K. Trek Bicycle North Raleigh
What do you like about our products and services?

Fast & dependable

Report a concern   June 18, 2026 — Rated 9 out of 10 by S.P. Landry's Bicycles - Westboro
What do you like about our products and services?

Adrianne was great, she never gave up on getting all my shifting issues resolved.

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.B. Mystic Cycle Centre
What do you like about our products and services?

Very attentive and knowledgeable. Very helpful and pleasant. Name removed

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.S. Trek Bicycle Pottstown
What do you like about our products and services?

Great customer service

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.S. THE BIKE RACK - Illinois
What do you like about our products and services?

Super friendly and fast!

Report a concern   June 18, 2026 — Rated 10 out of 10 by A.B. Trek Bicycle Vienna
What do you like about our products and services?

Alec is tops! Thanks so much for great customer service

Report a concern   June 18, 2026 — Rated 10 out of 10 by K.P. Trek Bicycle Göttingen
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die persönliche Betreuung, die Freundlichkeit und Hilfsbereitschaft sowie die Beratung

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.S. Landry's Bicycles - Natick
What do you like about our products and services?

I love that it’s employee owned business. Everyone is so helpful. And knowledgeable. I always recommend you guys. And buy from you again.

Report a concern   June 18, 2026 — Rated 10 out of 10 by C.L. Landry's Bicycles - Worcester
What do you like about our products and services?

The staff is very helpful and committed to getting you the bike and components you are dreaming of. Special thanks to Neil, who helped me find a bike with exact components I wanted. I didn't think it was possible to get everything I wanted on one bike. That is one reason they have been in business for over 100 years. Stop in soon. You won't regret it.

Report a concern   June 18, 2026 — Rated 10 out of 10 by M.H. Trek Bicycle Washington D.C. Georgetown
What do you like about our products and services?

Nice solid products and reasonable prices, good selection. Furthermore, service was friendly, expert, helpful and timely. Great experience with Dean at the Georgetown store.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Daniel Kelly Trek Bicycle Store of McDonough
What do you like about our products and services?

The employees at the store treated me like a king.They give you their undivided attention and give me all of their time without rushing.
I was not happy with the performance of my e-bike. The technician did a computer diagnostic on the battery and changed the settings .
I tested it out yesterday on the greenway. The bike performed as advertised.
Great team at this store.
thanks

Report a concern   June 18, 2026 — Rated 10 out of 10 by T.S. Trek Bicycle Portland Hollywood
What do you like about our products and services?

The folks at the Hollywood PDX store are always patient and thorough - always a pleasure to get my service work done there.

Report a concern   June 18, 2026 — Rated 10 out of 10 by A.P.O. BC BIKES
¿Qué es lo que le gusta de nuestros productos y servicios?

Muy buena atención al cliente, asesoría y puntualidad, cosa que carecen la mayoría de los negocios y que se agradece que ustedes destaquen en esos aspectos

Report a concern   June 18, 2026 — Rated 10 out of 10 by M.T. Wayne's Ski & Cycle
What do you like about our products and services?

Great service. Especially liked the way they explained what needed to be done.

Report a concern   June 18, 2026 — Rated 10 out of 10 by M.B. CUBE Store Nordhausen
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Marco in Verkauf und das Team in der Werkstatt macht einem klar das Kunde König ist. Probleme werden nicht nur bedarfsorientiert erledigt sonder proaktkiv gesucht und geregelet.

Kann nur empfohlen werden.

Report a concern   June 18, 2026 — Rated 10 out of 10 by K.R. Zweirad Egger
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Bei Zweirad Egger waren wir von Anfang an sehr gut aufgehoben. Uns wurde empfohlen dorthin zu gehen, da die Beratung ausgezeichnet wäre. Es war jedenfalls nicht übertrieben. Wir haben uns dann für den Kauf eines E Mountainbikes entschieden und haben es nie bereut. Der Kauf, der Service und die Ansprechbarkeit sind einfach top. Mittlerweile sind es ein paar Jahre, in der Zwischenzeit haben wir uns neue Bikes dort geholt. Es läuft alles von A bis Z problemlos und mit viel Engagement. Ich würde es jedem empfehlen.

Report a concern   June 18, 2026 — Rated 10 out of 10 by P.W. Radsportstudio Meitingen
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr kompetentes Team. Sehr freundlich und zuvorkommend. Der beste Fahrradladen im Umkreis. VG Name removed

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.A.R. Bicicletas Jose Mari
¿Qué es lo que le gusta de nuestros productos y servicios?

Calidad del servicio

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.H. Bicycle Centres of Snohomish
What do you like about our products and services?

Very helpful and knowledgeable. Answered all my questions professionally and I ended up leaving with an amazing bike.

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.R. Babcock Bicycles
What do you like about our products and services?

Friendly, knowledgeable, and capable.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Suzan Woods Cahaba Cycles - Trussville
What do you like about our products and services?

Great service and friendly people

Report a concern   June 18, 2026 — Rated 10 out of 10 by M.M. Friesis Bikery Birkfeld
What do you like about our products and services?

Die Marke Scott und die gute beratung.


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