Customer Testimonials
The sales staff and service department at the Cypress Trek store sold me on enjoying the bike and the service department was exceptional.
제품에 대한 자세한 설명과 친절한 고객응대가 인상 깊었습니다.
great staff and my bike runs great after the service!
Un très bon service à la clientèle, des conseillers en magasin avec beaucoup d’expérience !!!
초보자도 무엇이든 맘편하게 물어볼 수 있는 언제나 친절한 직원분들!
Nice staff, prompt service
店員さんの対応が丁寧で購入がスムーズでした！
Staff was wonderful and so helpful from start to finish.
James Amber Daneen and everyone are great thanks
Very friendly staff!
Everyone who works there is both very helpful and extremely knowledgable. And, their products are priced reasonably.
Friendly service, qualified technicians and always very helpful.
I came in for my first MTB and Connor was incredibly helpful. He was friendly, knowledgeable, and took the time to walk me through everything, which made the whole experience feel much less overwhelming!
I had a great experience purchasing a used Trek Marlin 5 Gen 2 from the Charlotte Trek store. The rep was friendly, conversational, and really easy to work with. He let my son take the bike for a test ride in the parking lot, which made a big difference in feeling confident about the purchase. The whole process was smooth, quick, and stress-free. Really appreciate the helpful, no-pressure approach.
We love The Bike Shop! The owners are awesome folks who have been in the business here in Redding for decades. They are always friendly, and when you purchase anything at The Bike Shop you are going to get a great product from genuine nice people and a family business. They also do amazing repairs on your bicycles. Highly recommended for whatever your bicycle needs are!
Great service, had my bike back the same day I dropped it off.
He comprado un par de veces y todos son muy amables y saben de los productos
People are easy to talk to, friendly, knowledgeable , with no pressure to buy. They seem genuinely happy and interested in your bicycle needs.
Everyone is so kind and understanding.
Second Trek bike. Built well and you have a bike for short women. The 47 is perfect for me. Thank you.
丁寧に対応いただきました。
他のスタッフの方の立ち回りもスマートで好印象でした。
The bike selection Trek Verve 1+ was perfect! I was very pleased with the salesperson Pat and discussions with the Service Manager Brandon! They were so considerate to deliver the bike within an hour after my purchase! All was an excellent experience. I am intent on using local businesses for any of my needs. Towpath carries a very high repurtatio and I see why!
clear on whats included and whats being done and when extra cost
Exceptional experience! Wasn’t pushed to over buy, instead met with exactly what I was looking for. Even went as far to help entertain the kids while I shopped. Will definitely be back!
The people who work here are obviously great at what they do, but also they’re very friendly. They had good recommendations for products that will make maintenance easier.
Ricardo was very helpful answering questions and giving recommendations.
Personal service
Knowledgeable team! And getting free annual tuneups with the purchase of a bike is an excellent policy.
I really like the service
Personal, hands-on assistance in finding products and services that match my needs when it comes to bicycles, including excellent customer service.