Member Testimonials
Went to the gym yesterday after many days off! It was clean, cool enough, and not too crowded to get in my strength training and about 1/2 hour on the treadmill.
Friendly staff, cleanliness, and variety of machines
It s a really nice place to work out. The w employees are helpful
Friendly atmosphere. Very clean
Excellent place for fitness, fitness support and availability access to create a healthy schedule.. I enjoy my workout projects at club 24 and would recommend Club 24 to anyone if you're looking for accurate results and progress.
The layout, cleanliness, friendliness of staff... The only thing I wish you had was a protein shake bar so I can redeem my rewardssss
Friendliness of staff - willing to answer questio0ns
Clean and nice a lot of cardio equipment.Would like to see weight bars from 10ths to 100lbs would be nice
The hours and convenience
The facility looks better all the time. People are very helpful and Samy keeps me coming back over and over. I can feel the difference his knowledge and expertise makes for me. As a bonus he is totally delightful and professional to work with.
the staff
Friendly staff , clean gym and bathrooms, and never crowded
I enjoy Isaiah at the desk, he's always nice and friendly.
I adore zumba with Tori and Chandra🥰
Sauna, cardio machines, locker room.
The new manager really cleaned up the men's locker room and made it nicer. Also, the entire location is very clean
Very clean and accessible.
My only issue is ... way too many little bros. There are little kids walking around the place. Veteran members don't like that - it cheapens the gym experience.
Convenient
Hi Brent,
Thank you for reaching out to us and I appreciate your feedback. My name is Rob and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Robert Grahame
General Manager
The gym personnel are very nice and accommodating…you are always greeted with a friendly smile and asked how YOU are! So welcoming!!
Gym is clean, open hours are great!! Couldn’t be happier with our membership (daughter and I joined)…only wish it was sooner!!
Clean facility, spacious, and available. Good communications regarding hour changes due to weather events
Hi Ralph,
Thank you for reaching out to us and I appreciate your feedback. My name is Rob and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Robert Grahame
General Manager
Your group classes - especially Zumba. It's great that you offer a variety of instructors for all the classes.
Friendly workforce. I just wish they would keep up on housekeeping alittle more.
Hi Kevin,
Thank you for reaching out to us and I appreciate your feedback. My name is Rob and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Robert Grahame
General Manager
the friendly staff
Excellent customer service.
Stacey did a great job! I enjoyed her class very much.
One of the best gyms I’ve ever been to. Love walking in and talking to the front desk staff. They always put a smile on my face before I start my workout and the gym is so great and also affordable! The Wallingford teams kills it day in and day out!
Very pleasant people greet you with a smile and say hello.
Customer service is always good, place is always clean!
Very Friendly, great people to b around.
Everyone is very nice and the place it’s clean I really like and so my kids
Clean place to work out, plus very friendly staff.