Club 24 Concept Gyms

Member Testimonials

Report a concern   October 14, 2020 — Rated 10 out of 10 by E.K. Club 24 of Middletown
What do you like about our services?

Friendly staff, good choice of equipment. I have done a couple of classes and find them suitably challenging.

Report a concern   October 14, 2020 — Rated 10 out of 10 by S.M. Club 24 of Middletown
What do you like about our services?

Always pleasant staff. Great Hype trainers.

Report a concern   October 14, 2020 — Rated 9 out of 10 by K.S. Club 24 of Middletown
What do you like about our services?

The staff is great and the facility has really turned around! Keep up thr great work!!

Report a concern   October 13, 2020 — Rated 10 out of 10 by T.B. Club 24 Concept Gyms
What do you like about our services?

Willingness to help

Report a concern   October 12, 2020 — Rated 10 out of 10 by Benjamin Murphy Club 24 of Middletown
What do you like about our services?

Very friendly customer service and good job of cleaning equipment.

Report a concern   October 11, 2020 — Rated 10 out of 10 by J.P. Club 24 of Torrington
What do you like about our services?

I think it is very clean and everyone is working very hard during this covid-19 to keep it sanitary, and safe for people to use.

Report a concern   October 11, 2020 — Rated 10 out of 10 by B.B. Club 24 of Torrington
What do you like about our services?

The friendly people, convenient hours

Report a concern   October 10, 2020 — Rated 10 out of 10 by James Hughes Club 24 Concept Gyms
What do you like about our services?

Staff are great. Trainers are cool and knowledgeable

Report a concern   October 10, 2020 — Rated 9 out of 10 by Thomas Moynihan Club 24 of Torrington
What do you like about our services?

I like the fact that I don't have to wear a mask while working out. I know Planet Fitness and Nautilus Plus make you wear it while exercising.

Report a concern   October 9, 2020 — Rated 9 out of 10 by J.W. Club 24 of New Milford
What do you like about our services?

Cheap and clean. Also there is a low population early in the mornings.

Response from Club 24 of New Milford:

Hi Jim,
Thank you for taking the time to write us a review. My name is Serine and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Serine Canfield
General Manager

Report a concern   October 8, 2020 — Rated 9 out of 10 by L.S. Club 24 of Middletown
What do you like about our services?

The variety of classes

Report a concern   October 8, 2020 — Rated 10 out of 10 by D.G. Club 24 of Middletown
What do you like about our services?

The theater and machines

Report a concern   October 7, 2020 — Rated 9 out of 10 by B.C. Club 24 of New Milford
What do you like about our services?

front desk staff is great facility is clean and just great looking to get some
personal training soon

Response from Club 24 of New Milford:

Hello Bonnie,
Thank you for taking the time to write us a review! My name is Serine and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are enjoying your time spent at Club 24! We would love to tell you more about the personal training we offer and how we can best help you reach your goals. I will have one of our trainers reach out to you!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to seeing you in the gym soon!

Serine Canfield
General Manager

Report a concern   October 7, 2020 — Rated 9 out of 10 by D.A. Club 24 of Middletown
What do you like about our services?

Wonderful front desk staff

Report a concern   October 6, 2020 — Rated 10 out of 10 by A.M.B. Club 24 of Torrington
What do you like about our services?

Clean space
Excellent instructors

Report a concern   October 6, 2020 — Rated 10 out of 10 by E.B. Club 24 Concept Gyms
What do you like about our services?

Staff assistance

Report a concern   October 6, 2020 — Rated 10 out of 10 by Brian Wood Club 24 Concept Gyms
What do you like about our services?

Plenty of options for equipment. Clean establishment, friendly staff. I feel like I gave the whole gym to myself even though there are always people there

Report a concern   October 5, 2020 — Rated 10 out of 10 by W.M.K. Club 24 of Torrington
What do you like about our services?

Clean club, friendly staff,

Report a concern   October 5, 2020 — Rated 10 out of 10 by C.F. Club 24 of Ridgefield
What do you like about our services?

I like being able to go to the gym anytime and there is always a machine available.

Response from Club 24 of Ridgefield:

Hi Constance,

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manger of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate new ideas on how to improve the overall club experience. I see that you rated us 10 out of 10! I'm so happy to hear that you are satisfied with machine availability and our hours of operation! Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with your friends and if they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonzalez
General Manager

Report a concern   October 5, 2020 — Rated 10 out of 10 by Katie Morrow Club 24 of New Milford
What do you like about our services?

Friendly staff, clean environment, lots of equipment

Response from Club 24 of New Milford:

Hello Katie,
Thank you for taking the time to write us a review! My name is Serine and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your time spent at Club 24!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Serine Canfield
General Manager

Report a concern   October 3, 2020 — Rated 10 out of 10 by Robert Connelly Club 24 of Brookfield
What do you like about our services?

An excellent gym for individuals and families.

Response from Club 24 of Brookfield:

Hi Robert,
Thank you for reaching out to us and I appreciate your feedback. My name is Tyler and I am the General Manager of Club 24 in Brookfield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Tyler Amato
General Manager

Report a concern   October 2, 2020 — Rated 10 out of 10 by L.L. Club 24 of New Milford
What do you like about our services?

I feel that the New Milford location is doing an incredible job keeping the facility clean during this covid pandemic.

Response from Club 24 of New Milford:

Hello Leslie,
Thank you for taking the time to write us a review! My name is Serine and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your time spent at Club 24! We've been working very hard at keeping the gym clean and germ free so we appreciate you noticing our efforts.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Serine Canfield
General Manager

Report a concern   October 2, 2020 — Rated 9 out of 10 by C.B. Club 24 of Torrington
What do you like about our services?

It was clean and not packed. Will return

Report a concern   October 2, 2020 — Rated 9 out of 10 by A.D. Club 24 of Torrington
What do you like about our services?

since the covid experience has change the way we live, you have been very consciences of everyone. a great job of adapting your business to suit everyone. great job...

Report a concern   October 2, 2020 — Rated 10 out of 10 by Carnell Rock Club 24 of Torrington
What do you like about our services?

Well before the Pandemic I liked the availability and always present of cleaning supplies. The staff was great and helpful as well. Im just getting back into the gym and I see that things are still the same. Keep up the good service 👍🏿.

Report a concern   October 1, 2020 — Rated 10 out of 10 by Brian Grecke Club 24 of New Milford
What do you like about our services?

Clean

Response from Club 24 of New Milford:

Hello Brian,
Thank you for taking the time to write us a review! My name is Serine and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your time spent at Club 24!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Serine Canfield
General Manager

Report a concern   October 1, 2020 — Rated 9 out of 10 by L.E. Club 24 of New Milford
What do you like about our services?

the gym is open at reasonable hours, kept clean and is not over croweded.

Response from Club 24 of New Milford:

Hello Leila,

Thank you for taking the time to write us a review! My name is Serine and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are enjoying your time spent at Club 24!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Serine Canfield
General Manager

Report a concern   October 1, 2020 — Rated 10 out of 10 by B.S. Club 24 Concept Gyms
What do you like about our services?

Cardio theater is awesome. Nice, clean, safe facility with friendly staff.

Report a concern   October 1, 2020 — Rated 10 out of 10 by M.A.F. Club 24 of Torrington
What do you like about our services?

I really enjoy coming to this gym. There's lots of space between all the equipment

Report a concern   October 1, 2020 — Rated 9 out of 10 by J.D. Club 24 of Torrington
What do you like about our services?

very nice employees (all of them) everyone in gym is very cool, nobody judges. equipment is amazing.


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