Club 24 Concept Gyms

Member Testimonials

Report a concern   June 7, 2022 — Rated 10 out of 10 by S.A. Club 24 of Middletown
What do you like about our services?

Available aerobics room and weights.

Report a concern   June 7, 2022 — Rated 10 out of 10 by M.M. Club 24 of Brookfield
What do you like about our services?

Great staff! The team at the front desk is always friendly and welcoming!

Report a concern   June 5, 2022 — Rated 9 out of 10 by G.C. Club 24 of Torrington
What do you like about our services?

The facility is clean and well kept. A bit on the smaller side compared to Middletown, but better organized. Hasn't been crazy packed since I started and I like that.

Report a concern   June 4, 2022 — Rated 9 out of 10 by Nicole Mcnab Club 24 of New Milford
What do you like about our services?

The club 24 staff is really nice and amazing at their jobs! The gym is always clean and smells great! I love their bathrooms too

Response from Club 24 of New Milford:

Hi Nicole,
Thank you for reaching out to us and I appreciate your feedback. My name is Robert and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Robert Grahame
General Manager

Report a concern   June 4, 2022 — Rated 9 out of 10 by B.J. Club 24 of New Milford
What do you like about our services?

Easy, convenient nice staff. Gym is spacious and not crammed in

Response from Club 24 of New Milford:

Hi Bradford,
Thank you for reaching out to us and I appreciate your feedback. My name is Robert and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Robert Grahame
General Manager

Report a concern   June 3, 2022 — Rated 9 out of 10 by S.R. Club 24 of Middletown
What do you like about our services?

Nice clean plenty of equipment. Wish you still had the tanning booths

Report a concern   June 3, 2022 — Rated 10 out of 10 by Luke Stavola Club 24 of New Milford
What do you like about our services?

The staff love them!! They are like the warm butter that makes toast acceptable.

Report a concern   June 3, 2022 — Rated 9 out of 10 by T.S. Club 24 Concept Gyms
What do you like about our services?

The gum and locker room are clean, staff is friendly and there is never a wait for the equipment.

Report a concern   June 3, 2022 — Rated 10 out of 10 by P.R. Club 24 of Brookfield
What do you like about our services?

Great workers, always clean everyone is helpful from the staff to the members.

Report a concern   June 3, 2022 — Rated 10 out of 10 by N.K. Club 24 Concept Gyms
What do you like about our services?

The staff is great. Very helpful and polite.

Report a concern   June 2, 2022 — Rated 9 out of 10 by E.R. Club 24 of Middletown
What do you like about our services?

Convenient and good prices; staff friendly

Report a concern   June 1, 2022 — Rated 10 out of 10 by J.W. Club 24 of New Milford
What do you like about our services?

It’s affordable and the facilities are clean.

Report a concern   May 31, 2022 — Rated 9 out of 10 by A.T. Club 24 of New Milford
What do you like about our services?

Good equipment and friendly staff

Report a concern   May 30, 2022 — Rated 10 out of 10 by Brian Ellard Club 24 Concept Gyms
What do you like about our services?

Clean and well run with polite staff.

Report a concern   May 30, 2022 — Rated 10 out of 10 by Lori Duquette Club 24 of Middletown
What do you like about our services?

Andrew is fantastic! He explained everything I needed to know and I was so pleased I said gamed up for ongoing personal trIning with him

Report a concern   May 28, 2022 — Rated 9 out of 10 by T.H. Club 24 of Brookfield
What do you like about our services?

Low key atmosphere

Report a concern   May 28, 2022 — Rated 10 out of 10 by J.G. Club 24 of Middletown
What do you like about our services?

Everyone and everything is great. I would highly recommend this gym to anyone.

Report a concern   May 28, 2022 — Rated 10 out of 10 by Steve Roseberry Club 24 Concept Gyms
What do you like about our services?

Great staff!!

Report a concern   May 28, 2022 — Rated 9 out of 10 by L.F. Club 24 Concept Gyms
What do you like about our services?

Friendly helpful staff

Report a concern   May 26, 2022 — Rated 9 out of 10 by D.S. Club 24 of Middletown
What do you like about our services?

The squat racks, platforms and bumper plates.

Report a concern   May 26, 2022 — Rated 10 out of 10 by Judith Pfeffer Club 24 of Torrington
What do you like about our services?

The staff at the Torrington Club 24 are the best, so friendly, helpful, check on us when not there for a few days, know a lot of us by name, a real friendly atmosphere.

The club is always clean and machines are well tend to.

Report a concern   May 26, 2022 — Rated 9 out of 10 by N.S. Club 24 of Middletown
What do you like about our services?

Enthusiastic staff, improving the gym

Report a concern   May 26, 2022 — Rated 9 out of 10 by E.C. Club 24 of New Milford
What do you like about our services?

Well maintained and clean workout areas, multiple areas, most aerobic equipment w TV, a wave massage unit.

Personal trainers that know techniques and have good personalities.

My only complaint is that the showers take time to warm up to my desired temperature.

Report a concern   May 25, 2022 — Rated 9 out of 10 by E.M. Club 24 of Torrington
What do you like about our services?

What I like about the service is how sanitary the equipment are and clean they keep the club for us to have a safe and enjoyable workout

Report a concern   May 25, 2022 — Rated 10 out of 10 by Alphonse Esposito Jr Club 24 Concept Gyms
What do you like about our services?

I really love the variety of equipment and it helps me keep my training interesting. Protein shake bar is awesome .

Report a concern   May 25, 2022 — Rated 10 out of 10 by I.S. Club 24 Concept Gyms
What do you like about our services?

Affordable
Easy access
Great hours

Report a concern   May 24, 2022 — Rated 10 out of 10 by Robin Appleby Club 24 of Brookfield
What do you like about our services?

Love the Club....Staff and people there are very friendly....and polite...

Have brought 2 relatives, my nurse and a friend to be members...

BTW....Sheila and John play the best music....and very friendly...

Kevin is always great..

Robin Appleby MD

Report a concern   May 23, 2022 — Rated 10 out of 10 by A.G. Club 24 of Ridgefield
What do you like about our services?

Great value for the price.

Two suggestions please...

- workouts would be much better if there was wifi in the back turf room and the weights room. Can you install some wifi extenders? There must be a way to do this fairly inexpensively.

- several of the treadmills are often out of service and not marked.

Thank you!

Report a concern   May 23, 2022 — Rated 10 out of 10 by Robert Connelly Club 24 of New Milford
What do you like about our services?

For the New Milford Club I would say…..Clean, nice people, nice equipment, inexpensive, knowledgeable trainers, nice classes, rarely have to wait for a machine, and my Orange membership allows me to use other Club 24’s.

Report a concern   May 23, 2022 — Rated 10 out of 10 by T.D. Club 24 Concept Gyms
What do you like about our services?

friendly staff.


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