Member Testimonials
Great staff! The team at the front desk is always friendly and welcoming!
The facility is clean and well kept. A bit on the smaller side compared to Middletown, but better organized. Hasn't been crazy packed since I started and I like that.
The club 24 staff is really nice and amazing at their jobs! The gym is always clean and smells great! I love their bathrooms too
Hi Nicole,
Thank you for reaching out to us and I appreciate your feedback. My name is Robert and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Robert Grahame
General Manager
Easy, convenient nice staff. Gym is spacious and not crammed in
Hi Bradford,
Thank you for reaching out to us and I appreciate your feedback. My name is Robert and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Robert Grahame
General Manager
Nice clean plenty of equipment. Wish you still had the tanning booths
The staff love them!! They are like the warm butter that makes toast acceptable.
The gum and locker room are clean, staff is friendly and there is never a wait for the equipment.
Great workers, always clean everyone is helpful from the staff to the members.
The staff is great. Very helpful and polite.
Convenient and good prices; staff friendly
It’s affordable and the facilities are clean.
Good equipment and friendly staff
Clean and well run with polite staff.
Andrew is fantastic! He explained everything I needed to know and I was so pleased I said gamed up for ongoing personal trIning with him
Low key atmosphere
Everyone and everything is great. I would highly recommend this gym to anyone.
Great staff!!
Friendly helpful staff
The squat racks, platforms and bumper plates.
The staff at the Torrington Club 24 are the best, so friendly, helpful, check on us when not there for a few days, know a lot of us by name, a real friendly atmosphere.
The club is always clean and machines are well tend to.
Enthusiastic staff, improving the gym
Well maintained and clean workout areas, multiple areas, most aerobic equipment w TV, a wave massage unit.
Personal trainers that know techniques and have good personalities.
My only complaint is that the showers take time to warm up to my desired temperature.
What I like about the service is how sanitary the equipment are and clean they keep the club for us to have a safe and enjoyable workout
I really love the variety of equipment and it helps me keep my training interesting. Protein shake bar is awesome .
Affordable
Easy access
Great hours
Love the Club....Staff and people there are very friendly....and polite...
Have brought 2 relatives, my nurse and a friend to be members...
BTW....Sheila and John play the best music....and very friendly...
Kevin is always great..
Robin Appleby MD
Great value for the price.
Two suggestions please...
- workouts would be much better if there was wifi in the back turf room and the weights room. Can you install some wifi extenders? There must be a way to do this fairly inexpensively.
- several of the treadmills are often out of service and not marked.
Thank you!
For the New Milford Club I would say…..Clean, nice people, nice equipment, inexpensive, knowledgeable trainers, nice classes, rarely have to wait for a machine, and my Orange membership allows me to use other Club 24’s.
friendly staff.
Available aerobics room and weights.