Club 24 Concept Gyms

Member Testimonials

Report a concern   November 25, 2020 — Rated 10 out of 10 by Renee Giangrasso Club 24 of Ridgefield
What do you like about our services?

Price, equipment, convenience

Report a concern   November 25, 2020 — Rated 10 out of 10 by J.V. Club 24 of New Milford
What do you like about our services?

Beautiful customer service, clean place and nice Zumba classes 💃

Report a concern   November 25, 2020 — Rated 10 out of 10 by John Nigro Club 24 of Ridgefield
What do you like about our services?

You guys are great! All the safety measures put in place since COVID have been fantastic, and you're keeping prices low and providing a great gym throughout. Happy to be a member!

Report a concern   November 22, 2020 — Rated 10 out of 10 by C.W. Club 24 of Middletown
What do you like about our services?

Clean, great equipment

Report a concern   November 21, 2020 — Rated 10 out of 10 by S.G. Club 24 Concept Gyms
What do you like about our services?

Optional mask wearing while working out. That’s the reason I switched from Planet Fitness

Report a concern   November 20, 2020 — Rated 10 out of 10 by C.K. Club 24 Concept Gyms
What do you like about our services?

I've really liked the personal training and HYPE classes but do us all a favor and get more fans, ventilation to protect us from Covid.

Report a concern   November 19, 2020 — Rated 10 out of 10 by W.H. Club 24 of Torrington
What do you like about our services?

The staff are friendly, and the equipment is really clean!

Report a concern   November 18, 2020 — Rated 10 out of 10 by Craig Taft Club 24 of Middletown
What do you like about our services?

Right now during this pandemic your team is keeping this Middletown facility cleaner than most stores or other shopping centers I have seen. Thanks for everyone's commitment to this as many gyms fight to stay open or just open for that matter. We all need to continue to keep things clean and in check and respect the gyms protocols.

Report a concern   November 18, 2020 — Rated 10 out of 10 by Noah Fleiss Club 24 of Ridgefield
What do you like about our services?

The price is right, staff is friendly, gym is not overcrowded, environment is relaxed, has all the equipment I need.

Response from Club 24 of Ridgefield:

Ji Noah,

Thank you for reaching out I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see that you rated us a 10 out of 10! I'm so happy to hear you're enjoying your time here at the club! We really pride ourselves on our friendliness, pricing and providing you with everything you need to get a good workout! Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonzalez
General Manager

Report a concern   November 16, 2020 — Rated 10 out of 10 by J.Z. Club 24 of Middletown
What do you like about our services?

Great gym.

Report a concern   November 15, 2020 — Rated 10 out of 10 by A.B. Club 24 Concept Gyms
What do you like about our services?

No masks

Report a concern   November 15, 2020 — Rated 10 out of 10 by L.F. Club 24 Concept Gyms
What do you like about our services?

Helpful friendly staff

Report a concern   November 14, 2020 — Rated 10 out of 10 by Elizabeth Connolly Club 24 of Middletown
What do you like about our services?

Our trainer is great (Ami). We love the cardio cinema (such a cool concept) and I am in LOVE with the zumba classes!!

Report a concern   November 14, 2020 — Rated 9 out of 10 by Audrey Ducharme Club 24 of Torrington
What do you like about our services?

Friendly staff, clean environment, great classes and awesome shakes!

Report a concern   November 14, 2020 — Rated 10 out of 10 by George Ogno Club 24 of New Milford
What do you like about our services?

Their is always more than one person who can help when it is needed. All questions are answered! Cheerful workers.

Response from Club 24 of New Milford:

Hello George,
Thank you for taking the time to rate your experience at Club 24! My name is Serine and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10! I’m so happy that you are enjoying your time spent at the club. Thank you for recognizing the efforts of our staff. We pride ourselves on providing all members with the tools, knowledge and motivation to achieve their goals, so it's wonderful to hear that our staff is doing just that!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I hope to see you in the gym soon!!

Serine Canfield
General Manager

Report a concern   November 13, 2020 — Rated 10 out of 10 by Joseph Kaufman Club 24 of Middletown
What do you like about our services?

I love it! There is a ton of equipment and space. The atmosphere is perfect for all as there are more private areas for classes or individual workouts while also having the main space ready to go with others there to push you. Staff has been very helpful and friendly, 10/10 on staff.

Report a concern   November 12, 2020 — Rated 10 out of 10 by Scott Centi Club 24 of Middletown
What do you like about our services?

Clean facility, friendly and helpful employees.

Report a concern   November 12, 2020 — Rated 10 out of 10 by V.B. Club 24 of Middletown
What do you like about our services?

It feels good to be able to go to a gym that is following Covid guidelines and staying super clean! All the employees are helpful and friendly :)

Report a concern   November 12, 2020 — Rated 10 out of 10 by S.S. Club 24 of Middletown
What do you like about our services?

The cleanliness and the staff

Report a concern   November 11, 2020 — Rated 10 out of 10 by J.B. Club 24 of Torrington
What do you like about our services?

Easier to get into and alot more suitable equipment and alot more space

Report a concern   November 10, 2020 — Rated 10 out of 10 by M.C. Club 24 of Ridgefield
What do you like about our services?

Great equipment with variety and maintained well, extremely clean and sanitized, welcoming staff, good music and a nice atmosphere.

Response from Club 24 of Ridgefield:

Hi Melissa,

Thank you for reaching out and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I see you rated us a 10 out of 10! I'm glad to hear you your happy with literally everything! We're trying our absolute best to keep our club as clean, safe, and welcoming as humanly possible! Please know I am always available if you have any other feedback, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and if they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonzalez
General Manager

Report a concern   November 9, 2020 — Rated 10 out of 10 by Lakhena Rath Club 24 of New Milford
What do you like about our services?

The staff and personal trainers are respectful, professional, and kind.

Response from Club 24 of New Milford:

Hello Lakhena,
Thank you for taking the time to rate your experience at Club 24! My name is Serine and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10! I’m so happy that you are enjoying your time spent at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I hope to see you in the gym soon!!

Serine Canfield
General Manager

Report a concern   November 7, 2020 — Rated 9 out of 10 by L.E. Club 24 of Ridgefield
What do you like about our services?

Equipment, staff and Cleanliness- spray bottles everywhere to ensure people are cleaning the machines. Just need to make sure there are paper towels- most times one of the 2 are empty.

Response from Club 24 of Ridgefield:

Hi Lia,

Thank you for reaching out and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I see you rated us a 9 out of 10! I'm glad to hear you your happy with our staff and cleanliness as we do pride ourselves on that! We will absolutely pay more attention to the paper towels to ensure they are never jammed and always full! Please know I am always available if you have any other suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and if they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonzalez
General Manager

Report a concern   November 5, 2020 — Rated 10 out of 10 by Edward McCann Club 24 of Torrington
What do you like about our services?

Friendly and clean

Report a concern   November 5, 2020 — Rated 10 out of 10 by K.F. Club 24 of Middletown
What do you like about our services?

Everything!!

Report a concern   November 4, 2020 — Rated 10 out of 10 by Lloyd Goldberg Club 24 of Ridgefield
What do you like about our services?

Freedom to work out in peace.

Response from Club 24 of Ridgefield:

Hi Lloyd,

Thank you for reaching out and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I see you rated us a 10 out of 10! I'm glad to hear you your work outs are stress and care free! Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and if they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonzalez
General Manager

Report a concern   November 3, 2020 — Rated 10 out of 10 by J.D. Club 24 of Torrington
What do you like about our services?

Great clean and Safe

Report a concern   November 3, 2020 — Rated 10 out of 10 by J.Z. Club 24 of Ridgefield
What do you like about our services?

Club is cleaner and more organized that before; medicine balls showed back up again...thank you;

Response from Club 24 of Ridgefield:

Hi Joseph,

Thank you for reaching out and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I see you rated us a 10 out of 10! I'm glad to hear you're happy with the cleanliness and equipment additions! Please know I am always available if you have any other suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and if they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonzalez
General Manager

Report a concern   November 2, 2020 — Rated 10 out of 10 by David Pettinicchi Club 24 of Torrington
What do you like about our services?

Very helpful and friendly staff, clean facility, and quality equipment for a reasonable monthly price

Report a concern   November 1, 2020 — Rated 10 out of 10 by M.B. Club 24 of Ridgefield
What do you like about our services?

I only go for Zumba Classes @ Club 24! Ridgefield has Good Zumba Instructors!
It would have been better if they hire a Zumba Instructor for theTuesday 6:30 pm class to replace what has been vacated long before when the former Instructor quit. Also Sunday morning Zumba are offered.in other locations but not in Ridgefield?

Response from Club 24 of Ridgefield:

Hi Marissa,

Thank you for reaching out and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I see you rated us a 10 out of 10! I'm so happy to hear you're enjoying our Zumba classes and instructors! We are currently looking for more instructors and when we do get them we would absolutely have more days like Tuesday and Sunday. Please know I am always available if you have any other suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and if they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonzalez
General Manager


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