Club 24 Concept Gyms

Member Testimonials

Report a concern   October 21, 2020 — Rated 9 out of 10 by C.H. Club 24 of Middletown
What do you like about our services?

Front desk girls are friendly, gym is very clean, great new class offerings.

Report a concern   October 21, 2020 — Rated 10 out of 10 by Mark Minotti Club 24 Concept Gyms
What do you like about our services?

Everything!!!!! Love, Love, Love the gym. Great Atmosphere and super friendly staff make it a pleasure coming to workout. Would love one of those Club24 t-shirts in XL Orange! Hint,hint...Lol..

Report a concern   October 19, 2020 — Rated 9 out of 10 by L.P. Club 24 of New Milford
What do you like about our services?

How clean the place and helpful friendly front desk

Response from Club 24 of New Milford:

Hello Luis,

Thank you for taking the time to rate your experience at Club 24! My name is Serine and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10! I’m so happy that you are enjoying your time spent at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I hope to see you in the gym soon!!

Serine Canfield
General Manager

Report a concern   October 19, 2020 — Rated 10 out of 10 by M.M. Club 24 of Brookfield
What do you like about our services?

Friendly, affordable, and clean. Really enjoying Tim’s classes! He’s fresh, energetic, friendly, and new.

Response from Club 24 of Brookfield:

Hi Melanie,
Thank you for reaching out to us and I appreciate your feedback. My name is Tyler and I am the Assistant Manager of Club 24 in Brookfield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Tyler Amato
Assistant Manager

Report a concern   October 18, 2020 — Rated 10 out of 10 by Katherine Brousaides Club 24 of Middletown
What do you like about our services?

Really happy with the changes at the gym over the past year. Front desk staff is very friendly and welcoming every time I come in. Great way to start my workouts. Val has done a good job making changes and keeping things running smoothly. (Good job with the COVID response, btw!) I take HYPE classes and appreciate the current mix of trainers. They all have a different style which makes each class fun, and challenging in different ways, just like it should be! (We really could use a set of 15# DB in HYPE though. I've asked already and been told they'd be there "next week", which has come and gone several times. Maybe this week?) Finally, I can't say enough good things about my PT, Jagur Layman. In our twice a week sessions, and with the plan he's given me for the other days, I've seen real results in developing strength and learning proper form, way more than I ever thought possible. He knows how to train and motivate and I'm excited about continuing with him. He's a great representative for Club 24!

Report a concern   October 18, 2020 — Rated 10 out of 10 by T.A. Club 24 of Brookfield
What do you like about our services?

Large open workout room.

Response from Club 24 of Brookfield:

Hi Theresa,
Thank you for reaching out to us and I appreciate your feedback. My name is Tyler and I am the Assistant Manager of Club 24 in Brookfield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Tyler Amato
Assistant Manager

Report a concern   October 17, 2020 — Rated 9 out of 10 by J.Z. Club 24 of Ridgefield
What do you like about our services?

Very clean nice

Response from Club 24 of Ridgefield:

Hi Joseph,

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see that you rated us a 9 out of 10! I'm so happy that you're happy with our cleanliness! Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with your friends and if they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonzalez
General Manager

Report a concern   October 16, 2020 — Rated 10 out of 10 by J.T. Club 24 Concept Gyms
What do you like about our services?

Love it 💗

Report a concern   October 15, 2020 — Rated 10 out of 10 by C.W. Club 24 Concept Gyms
What do you like about our services?

Facilities are great. Club is clean. Staff is helpful & courteous across the board. Best gym club I have ever used!

Report a concern   October 15, 2020 — Rated 9 out of 10 by E.N. Club 24 Concept Gyms
What do you like about our services?

Gym has everything I need. I see staff cleaning extra now.

Report a concern   October 15, 2020 — Rated 10 out of 10 by M.M. Club 24 of Middletown
What do you like about our services?

Good selection of equipment, friendly staff and sauna.

Report a concern   October 14, 2020 — Rated 9 out of 10 by Exiene Lofgren Club 24 of New Milford
What do you like about our services?

Friendly very helpful staff. Love the hydrabed. The covid precautions they take are very strong.

Response from Club 24 of New Milford:

Hello Exiene,
Thank you for taking the time to write us a review. My name is Serine and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Serine Canfield
General Manage

Report a concern   October 14, 2020 — Rated 10 out of 10 by E.K. Club 24 of Middletown
What do you like about our services?

Friendly staff, good choice of equipment. I have done a couple of classes and find them suitably challenging.

Report a concern   October 14, 2020 — Rated 10 out of 10 by S.M. Club 24 of Middletown
What do you like about our services?

Always pleasant staff. Great Hype trainers.

Report a concern   October 14, 2020 — Rated 9 out of 10 by K.S. Club 24 of Middletown
What do you like about our services?

The staff is great and the facility has really turned around! Keep up thr great work!!

Report a concern   October 13, 2020 — Rated 10 out of 10 by T.B. Club 24 Concept Gyms
What do you like about our services?

Willingness to help

Report a concern   October 12, 2020 — Rated 10 out of 10 by Benjamin Murphy Club 24 of Middletown
What do you like about our services?

Very friendly customer service and good job of cleaning equipment.

Report a concern   October 11, 2020 — Rated 10 out of 10 by J.P. Club 24 of Torrington
What do you like about our services?

I think it is very clean and everyone is working very hard during this covid-19 to keep it sanitary, and safe for people to use.

Report a concern   October 11, 2020 — Rated 10 out of 10 by B.B. Club 24 of Torrington
What do you like about our services?

The friendly people, convenient hours

Report a concern   October 10, 2020 — Rated 10 out of 10 by James Hughes Club 24 Concept Gyms
What do you like about our services?

Staff are great. Trainers are cool and knowledgeable

Report a concern   October 10, 2020 — Rated 9 out of 10 by Thomas Moynihan Club 24 of Torrington
What do you like about our services?

I like the fact that I don't have to wear a mask while working out. I know Planet Fitness and Nautilus Plus make you wear it while exercising.

Report a concern   October 9, 2020 — Rated 9 out of 10 by J.W. Club 24 of New Milford
What do you like about our services?

Cheap and clean. Also there is a low population early in the mornings.

Response from Club 24 of New Milford:

Hi Jim,
Thank you for taking the time to write us a review. My name is Serine and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Serine Canfield
General Manager

Report a concern   October 8, 2020 — Rated 9 out of 10 by L.S. Club 24 of Middletown
What do you like about our services?

The variety of classes

Report a concern   October 8, 2020 — Rated 10 out of 10 by D.G. Club 24 of Middletown
What do you like about our services?

The theater and machines

Report a concern   October 7, 2020 — Rated 9 out of 10 by B.C. Club 24 of New Milford
What do you like about our services?

front desk staff is great facility is clean and just great looking to get some
personal training soon

Response from Club 24 of New Milford:

Hello Bonnie,
Thank you for taking the time to write us a review! My name is Serine and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are enjoying your time spent at Club 24! We would love to tell you more about the personal training we offer and how we can best help you reach your goals. I will have one of our trainers reach out to you!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to seeing you in the gym soon!

Serine Canfield
General Manager

Report a concern   October 7, 2020 — Rated 9 out of 10 by D.A. Club 24 of Middletown
What do you like about our services?

Wonderful front desk staff

Report a concern   October 6, 2020 — Rated 10 out of 10 by A.M.B. Club 24 of Torrington
What do you like about our services?

Clean space
Excellent instructors

Report a concern   October 6, 2020 — Rated 10 out of 10 by E.B. Club 24 Concept Gyms
What do you like about our services?

Staff assistance

Report a concern   October 6, 2020 — Rated 10 out of 10 by Brian Wood Club 24 Concept Gyms
What do you like about our services?

Plenty of options for equipment. Clean establishment, friendly staff. I feel like I gave the whole gym to myself even though there are always people there

Report a concern   October 5, 2020 — Rated 10 out of 10 by W.M.K. Club 24 of Torrington
What do you like about our services?

Clean club, friendly staff,


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