Club 24 Concept Gyms

Member Testimonials

Report a concern   June 24, 2021 — Rated 10 out of 10 by L.G. Club 24 of Middletown
What do you like about our services?

Clean
Never too busy
Friendly people
Good choice of machines

Report a concern   June 24, 2021 — Rated 9 out of 10 by C.C. Club 24 Concept Gyms
What do you like about our services?

Gym was clean, spaced well. Not overcrowded, staff friendly and easily located. Cleaning supplies readily available.

Report a concern   June 24, 2021 — Rated 10 out of 10 by D.D. Club 24 of Torrington
What do you like about our services?

Atmosphere. Free weights

Report a concern   June 24, 2021 — Rated 10 out of 10 by J.W. Club 24 Concept Gyms
What do you like about our services?

Brian, my trainer is the best.
Everyone is courteous and eager to help yu reach your fitness goal.

Report a concern   June 23, 2021 — Rated 9 out of 10 by C.L. Club 24 Concept Gyms
What do you like about our services?

Need more 10lb & 25lb weights

Report a concern   June 23, 2021 — Rated 10 out of 10 by James Upton Club 24 of Torrington
What do you like about our services?

The place is clean, very few machines out of service and the friendly staff.

Report a concern   June 23, 2021 — Rated 10 out of 10 by Y.C. Club 24 of Brookfield
What do you like about our services?

Andy is the best instructor :-)

Report a concern   June 23, 2021 — Rated 10 out of 10 by S.L. Club 24 of Torrington
What do you like about our services?

I mean for the most part no one bothers you which is nice. Seems like you are interested in improving, the staff are friendly enough. I'm much happier here than my last gym.

Report a concern   June 22, 2021 — Rated 9 out of 10 by C.A. Club 24 of Ridgefield
What do you like about our services?

Everyone is very friendly and helpful. Very professional.

Response from Club 24 of Ridgefield:

Hi Christopher,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you enjoy the friendliness, helpfulness and professionalism here at the club.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   June 21, 2021 — Rated 10 out of 10 by Steven Short Club 24 of Middletown
What do you like about our services?

Good staff, good machines and free weights, clean environment.

Report a concern   June 21, 2021 — Rated 10 out of 10 by J.B. Club 24 of Brookfield
What do you like about our services?

It's perfect for those who like clean, wide open, and hassle free workouts

Report a concern   June 20, 2021 — Rated 10 out of 10 by Joey Rodegher Club 24 of Torrington
What do you like about our services?

The staff

Report a concern   June 19, 2021 — Rated 9 out of 10 by K.A. Club 24 of Middletown
What do you like about our services?

Everything is nice and clean....n friendly...BUT!....can you please ]do something about the sweaty, bald and unstable guy who uses the stair climber....he doesn't wear shoes and howls at people....yup!....unstable and unsanitary!

Report a concern   June 19, 2021 — Rated 10 out of 10 by Sajjad Gul Club 24 Concept Gyms
What do you like about our services?

very nice, clean, peaceful, good employees

Report a concern   June 18, 2021 — Rated 10 out of 10 by S.F. Club 24 of Brookfield
What do you like about our services?

Friendly staff, Hailey was very nice and knowledgeable of what she was doing.
Clean place, welcoming environment.
Didn’t realize how much I miss going to the gym till yesterday. Thank you 😊

Report a concern   June 17, 2021 — Rated 10 out of 10 by Sally Hushion Club 24 of Ridgefield
What do you like about our services?

Many exercise machine choices. Never a waiting time for desired machine. Movie room. Showers. Clean and modern facility.

Response from Club 24 of Ridgefield:

Hi Sally,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the machines, movie room, showers and clean facility.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   June 17, 2021 — Rated 10 out of 10 by C.C. Club 24 of Torrington
What do you like about our services?

i love the staff and the equipment is alsways clean and sanitary

Report a concern   June 17, 2021 — Rated 10 out of 10 by V.M. Club 24 of Torrington
What do you like about our services?

Very helpful, trainers are pleasant to work with

Report a concern   June 16, 2021 — Rated 10 out of 10 by Joseph Cusimano Club 24 Concept Gyms
What do you like about our services?

Its not super busy. Not a problem getting on machines

Report a concern   June 15, 2021 — Rated 10 out of 10 by M.F. Club 24 Concept Gyms
What do you like about our services?

Smaller, quiet gym. Equipment works great.

Report a concern   June 15, 2021 — Rated 10 out of 10 by Cody Cooper Club 24 Concept Gyms
What do you like about our services?

Everyone is so kind and the gym is very clean

Report a concern   June 14, 2021 — Rated 10 out of 10 by P.F. Club 24 Concept Gyms
What do you like about our services?

clean, enough machines and weights, etc

Report a concern   June 14, 2021 — Rated 10 out of 10 by A.W. Club 24 of Middletown
What do you like about our services?

Your staff is very personable and helpful. The facility is very clean and offers a wide range of options for strength training.

Report a concern   June 14, 2021 — Rated 10 out of 10 by M.D. Club 24 Concept Gyms
What do you like about our services?

I'm happy the gym has reopened after the fire and COVID. I am excited to come back to work out with my friends. Hopefully I'll actually stick to it!

Report a concern   June 14, 2021 — Rated 10 out of 10 by A.R. Club 24 Concept Gyms
What do you like about our services?

We love going to Club 24. As we come out of COVID restrictions, we are hoping you will open earlier and stay open later.

Report a concern   June 14, 2021 — Rated 10 out of 10 by Greg Sturges Club 24 of Brookfield
What do you like about our services?

My favorite part was when you were open 24 hours and will be very happy when you start doing that again.

Report a concern   June 13, 2021 — Rated 10 out of 10 by Joachim Petzold Club 24 of Ridgefield
What do you like about our services?

No frills low pricing. Nice atmosphere, nice staff, not overcrowded.

Response from Club 24 of Ridgefield:

Hi Joachim,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the low prices we have to offer, nice atmosphere and staff here at the club.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   June 12, 2021 — Rated 10 out of 10 by B.D. Club 24 Concept Gyms
What do you like about our services?

Front desk staff are pleasant and will answer questions
I have had the same trainer for 2 plus years and I am pleased with his attitude, disposition, and most of all how he is careful when I am doing whatever I need to do and is ever present in case I should fall or need to be in the correct position for the exercises.

Report a concern   June 12, 2021 — Rated 10 out of 10 by B.W. Club 24 Concept Gyms
What do you like about our services?

Open, spacious and clean. Friendly courteous staff.

Report a concern   June 12, 2021 — Rated 9 out of 10 by M.F. Club 24 of Middletown
What do you like about our services?

How friendly the employees are.


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