Member Testimonials
Clean, wide assortment of exercise equipment kept in good repair, shower facilities, short wait times for desired equipment.
You can’t beat the price, and the staff is friendly.
Wish there was more refilling of paper dispensers and some 2.5 interval free weights.
Variety of equipment and free weights.
TVs on cardio machines.
Range of hours.
Price - economical.
Friendly staff and amenities.
Clean
My trainer andy is awesome!
friendly staff
I like that the place is clean and the staff is friendly. I feel like it's good quality for the price.
the availability of equipment in the gym and friendliness of the employees
All of the staff are great and will to help out . The trainers are great my wife and son use them and love the they are the best.
Club is very clean and staff are friendly. I have been working with PT Julia Garace for a few years and really enjoy my sessions with her. She listens to my concerns and creates a plan that achieves my goals. Typically the club is moderately busy , but I rarely have to wait for equipment to free up.
My only complaint is that members do not clean equipment after they use it, which means I am cleaning it twice! Also, masking policy is not being enforced.
Convenient
Clean & friendly staff. Great variety of machines.
Price, selection of weights and machines, size, staff
Hi Noah,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Question on $42.53 on 8/7?
Hi James,
Thank you for reaching out to us and I appreciate your feedback. My name is Ridgefield and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. The 42.53 billed on 8/7 was the annual club enhancement fee. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Friendly staff, clean facility
Theater. Price
Great gym. Clean, open with all the equipment I need.
Friendly and supportive staff
Clean facility and friendly employees.
The showers however should have a shower rack in each for toiletries.
I like the way the management is open to feedback.
Clean
Employees are friendly, helpful. Gym is clean and has a ready supply of equipment for use. The music they play is much too loud and not very good but in their defense I am 78 so it might be me...
Hi Jeffrey! Thank you for your feedback we will work on the volume sir!
Very welcoming!!
The expertise and dedication of your trainers to help members meet their personal fitness goals and their ability to motivate us to stay on the path of good nutrition, exercise and commitment to our healthy lifestyle is key. Working with Tyler, Arieta and Josh this past year has been an extremely positive and rewarding experience for both my son Jason and I. And I can't say enough good things about all of your staff. Everyone is very courteous and responsive to their members needs and the GYM is kept exceptionally clean, which is crucIal to us feeling comfortable and safe during the Covid-19 pandemic. Thank you again for all that you do. We love Club 24 in New Milford!
Everything, love all the amenities and the machines!!
employees are friendly and professional.
Close to my house, everything I need to work out.
Hi Maxwell,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you you the gym and we have everything you need to work out.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Friendliness of the people who work there.
Thank you for your feedback Susan! We appreciate your feedback and enjoy every time you come in! Continue to crush your goals and let us know if there’s anything we can do continue your experience here.
Plenty of equipment, desk staff is friendly, facility is ckean