What our clients think of us!

MICHELLE IS EXTREMELY EFFICIENT,FAST AND A PLEASURE TO HAVE AROUND OUR OFFICE.

While the cleaning is very good overall, I think there could be more attention to detail- corners, baseboards and the like.

Kevin, our cleaning person, is reliable, efficient, and does a very good job. He continually answers all,our questions about the cleaning products he uses.

nothing

I'm happy.

Please remember to empty the trash barrels.

Wonderful job cleaning my home. Thank you!

Initial Cleaning:
On time & on schedule. Crew completed job regardless of time needed. Conscientious to details. Pleasant personalities

We've moved now so nothing to be done, but your employees insisted my son turn on the central air (it wasn't that hot) and then left all the windows upstairs so when I got home the house was frozen. Many other issues over the years, we won't be needing Merry Maids in our new home.

Alyssa and Tori were professionally dressed, representing Merry Maids, and they were very efficient in their work.

Very thorough, pleasant and conscientious. For the most part (9 out of 10 times), on time to meet my very demanding schedule. We only have a two hour window between guests leaving and new guests arriving. That's only two hours to do a 5-bedroom, 2 and a half bath, three-story home with living room, family room, kitchen, dinning area, glassed-in sun-room, and three glass-topped tables and four glass doors (three sliding). In my book, that's extraordinary! Thank you.

In the playroom they needed to sweep under the rug (I found a lot of dirt under that rug). They only washed the floor around the rug. There were also some spots on the floor that needed extra attention. When the maids left I got fatten on my hands and knees and scrubbed the spots out.

Nothing - it was an empty house. Girls were very nice.

The cleaning job was very thorough, especially in the bathrooms and kitchen.

Thorough job & smells clean

My brother reported that he was very pleased with the staff's cleaning.

I like coming home after working all day and finding my house cleaned Brenda does a Great Job

Everything was fine. Would recommend and use your services again.

Still had some dirty areas that I cleaned up myself.

The girls that came were hard workers.

I have told you that I never received my initial deep cleaning.
1. Myself and another hired person has cleaning all the baseboards on the floor wall. 2. We have cleaned the furniture getting all sticky stuff off. 3. Kitchen floor still had stuff on it after being pointed out 4. stove, counter tops never scrubbed clean. Stains still all over cabinets.
Don't tell me I will get a deep cleaning when I don't; I heard all the things you wouldn't do. I have tried to give your company another chance..even with my father out of the house (because that was the excuse why they couldn't clean certain things). My father would not have told them to get of the floor and stop cleaning it and the baseboards like I had to do. I have pictures to show. So, I am sorry to say I have tried to give them chance after chance.
Maybe good superficial cleaners...friendly but the contract is broken-they never upheld their side of the contract. Signed First name removed A Last name removed

Crew arrives on time.

Lower prices - but great job!

after first cleaning - hair on counters in rooms, baseboards left dusty, dirt & spill left uncleaned infront of fridge, trash left on floor behind chair in doctor`s office, dust not wiped off her desk, mug marks on desk, trash not taken out. after coming back 2 more times things have improved but still desk not wiped, spill from very first cleaning is still left unwiped in front of fridge, back splash behind sink not wiped, trash not taken out and dust not vacuumed in some areas.

It seems to have a very fresh odor after they have finished, and seems that they are well organized as they complete the house cleaning.

I had the same person coming every two weeks for months. Then without explanation somebody new came each time. After almost three years as a customer I would like to pick the day and time of my cleaning. Small areas,like behind the toilet or under the dinning room sideboard don't get cleaned. I guess the mop or vac does not fit easily. Thank You, First name removed

I am totally satisfied with their work.

It seems lately that the team has been a bit less diligent in cleaning. There are often areas of dust or dirt in obvious places and not a lot of effort made to do more than a very surface level cleaning.

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Depending upon the person who does my cleaning I come home to a really sparkling place and other times I see that shortcuts are taken. The person that I had last week (whose name I forget but she left me a nice note)was really thorough. I was unhappy two weeks earlier when my scheduled cleaner had to cancel and I understand that that can happen from time to time. But the next available cleaning day was 8 days later so I had to clean my own home.