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2103 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
several items were left uncompleted including the windows and the kitchen area. Just be more thorough, We paid for a full cleaning and got mostly a full cleaning.
Your team is always incredibly efficient, thorough, and scheduling has been a breeze. I really enjoy the services you provide and they do improve my quality of life.
No comment
Great service will do business again!!!
Kevin always does a great job. The house shines when he is done.
Over the past two years I have used your services to give Mom and Dads home the sparkle every house deserves. Aftewr moms passing dad didnt have the energy to keep up with the homes general upkeep. The home wasnt dirty it just needed the quarterly cleaning. Each time you came the house during this tie you placed a smile on dads face.
Moving forward to last week. Dad has moved into a long term care facility so it was time to have the house cleaned top to bottom. and I simply didnt have the time. When I placed the order I mentioned that the home would be sold and that I needed the dust and the cob webs removed from the corners. I may ove exagerated a bit.
I feel that your crew was expecting the worst. They were pleasantly surprised that the task at hand was "nornmal" The crew seperated and tackled one roon at a time. When they were done the corners wer dusted. Both the floos and the ceilings. The walls were dusted and wiped down. the same with the floors.
Mom and dad always kept things picked up. However when the crew left I dont think that I have veer seen the home so clean or smell that fresh. Thank you.
And i feel better that the new owners are walking into a clean house.
Matt Carlson
Great service, very kind people and great attention to detail in cleanliness. Much appreciated!
A few things we thought would be cleaned were the windows and window sills. I also noticed a few inside kitchen cabinets had residue on them that could have been wiped. Above the kitchen sink also didn’t seem to be wiped down.
They didn’t know what they were there to do. Asking me via a phone translation app. Only there a half hour - I had to clean cobwebs and vents when they left. Socks were dirty on floor - obviously not washed. Huge waste of money.
the team was very thorough and arrived as scheduled. The house was empty and was professionally cleaned before the final walk thru.
My buyers were very impressed with how wonderful everything looked
Thanks again, BTD
I have had good service from Merry Maids in the many years I have had them. I would recommend them highly to anyone who needs help cleaning their homes.
They were very clean.
I was extremely disappointed in this service. It was a very service level clean. Maybe a quick vacuum, but still so much dirt and dust left everywhere.
We loved everything about the service! From the booking process, to communication, to the actual cleaning it was all second to none. Thank you again!
consistency
Nothing! The Merry Maids were fantastic, and they did a great job!
Sorry, I hit the wrong number on the feedback for recommendation. I meant to give a 9!
I had Patty clean for me with two assistants. It was a deep cleaning and I found Patty to be thorough and communicative with me.
I plan to use Merry Maids in the future for another cleaning. Please let Patty know of my error…thank you - First name removed
Good service, nice people rarely any problems
The cleaning crew comes completely prepared and I do not need to supply any items.
Your products smell so good and make the house smell good also. I love your vacuums which are quite efficient.
I have used Merry Maids for quite a lot time and I have been happy with their service. I would recommend them highly.
The service is great. The office was very efficient.
Reduce price
We love our teams! We can tell that they are stretched however; they are missing the finer points during their visits. We know that staffing has been difficult, and look forward to a more normal 2024.
Excellent team, flexible scheduling, very friendly.
Excellent work, the house was immaculate, thank you very much!
Service
Everything is clean and spotless without any strong residue from your products
Overall the service was great, everything looks and smelled good. Only thing I noticed was that one of the showers still had some dirt in the grout, but not sure if the service includes cleaning the grout.
very convenient and they did a great job cleaning