What our clients think of us!

Efficient, fast, timely

Products. Workers respect my home. Nice job always.

There is room for improvement from my last service. A fait to midland job was done. Nothing worthy of a phone call.

House was clean and tidy for the new owners. Did a great job and were able to accommodate our schedule.

Having some trouble - shortcuts every week. My bathroom floor is never done thoroughly, even the smallest things are never moved just mopped around. I've asked several times, but every week it's the same. Also, every week my kitchen mat is moved, mopped under, and then put back on a wet floor. The bottom then sticks, and we have to scrub pieces of the mat off of the floor. It's become frustrating feeling like a complainer over and over again.

Our cleaner Kevin is reliable, and does excellent work.

I appreciated the courteous and helpful responses to all my concerns. Nicely done in a difficult assignment

Bob

Always on time, good work, products are fine.

Provide time Windows for service

The only thing that I expect is my bed to be made correctly. I do not want to come home to remake it. I expect the bottom fitted sheet to be put on the correct direction so it actually fits the bed the way it is made to fit and the top sheet to be tucked in at the foot of the bed. Theses two things are not consistently completed. Some of the time they have been completed and I am pleased.

We had no idea that drawers and closets, or anything with doors (fridge) is not opened and cleaned. Very disappointing for a deep cleaning service. If MM wants to make it up to us they should refund some money and make clear, for all future customers, what is not covered in their services. If you have a desire too keep us as customers, reach out to us and offer some compensation. P Phone number removed First name removed

Very good job cleaning
Very happy girls

The floors are not very clean, which is particularly noticeable one our first floor. Under the beds and furniture are usually not cleaned (although the Maids do a good job on the staircase and rugs near the doors which are full of dog hair.)
Next visit, we would like the Maids to focus more on the first floor and kitchen area.

We have only just begun using Merry Maids at our office. Our first cleaning was completed thoroughly and efficiently. The products used for the cleaning made the whole office smell nice and fresh......not chemical smelling. Great job!

My cleaning was horrible. Many things were not completed. I am now being told that I must pay the full price for the deep clean because I cancelled my year contract. The entire process has been nothing but annoying and I would absolutely not recommend Merry Maids to anyone.

The last woman who came to our house to help us before open house did a great job

Everything was ok but Only one cleaning is not enough to judge

My appointment was for a deep cleaning before putting my house on the market and first open house. The team was on time and polite. However, large smudges (3"x1") were made on newly painted wall, wallpaper was lifted at baseboard, wallpaper was torn, upholstery/ lampshades were not vacuumed, glass tabletops were not cleaned, control panel on stove was not cleaned, not all windowsills were cleaned, cobwebs remained, pulled-out heavy furniture was not replaced, vinyl floors were very poorly washed. I even took one room off their list because I was working in it. I left when they did and so did not see this until after the fact. My daughter-in-law contacted MM for me. Someone insinuated that perhaps we weren't telling the truth! Bad after bad. I had to hire someone else to help me rush through cleaning before first house showing.

I like knowing that with MerriMaids the job is going to be done well

I enjoy having a clean home so that I can spend more time with my kids

I am not happy with the work that was done.

Great communication - scheduling/ confirming
On time and efficient. Happy with service.

Brenda made my home look beautif. Very noce

Thorough cleanings

Take ALL the trash out. Use your clear bags and not my tall kitchen bags for the small trash bins.

First cleanings were good. The one yesterday 3/31/16 was not so good. Kitchen floor still dirty,
Bathroom floor still had hair and counter top still had soap scum, etc. House did not even smell clean.

The service is very professional, they are always on time and they call a day ahead to remind you of the service date/time. I also feel that the cleaners are very respectful of my home and my belongings.

Everything

We absolutley love Kevin,he is very efficient and does a very good job.

My service from Brenda on 3/22/16 was exceptional. Brenda made sure the apartment my dad was moving from looked spotless. I would be happy to recommend her service to anyone !!!