- Phone: 3602430035
- Visit Website
1222 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the complaining, plus showing up at unusual times like 5pm and on a friday but not the following week and not getting an invoice and having to guess how many hours to pay for, plus NREAKING AN EXPENSIVE COLLECTOR COOKIE JAR AND TOSSING THE PIECES OUT SO I COULD NOT REPAIR IT.
We have about 15 employees and this service is the first in a very long time, that no one complains to me about. The toilet paper and towels are filled, the floors, toilets and surrounds are clean. We are happy!
I believe I was overcharged for your last visit. I am starting to find areas that need attention. The technique of only doing what really needs done requires paying attention to what needs done and what has been done. I was watching one real dusty area on my dresser and it was still just as dusty after your last visit. I dusted the area. I have run my dry swifter duster along the base boards in the master bath after visits and found a considerable amount of "dust". This tells me that items are not moved and the edges of the floor are not addressed but the easy to do center of the floor is. There is more.
The house is always left in wonderful (and clean) condition. Merry Maid days have become my favorite days.
The last few weeks the kitchen floor has not been clean.
I find merry maids very friendly, efficient, and the house is very clean.
products leacve a nice fresh smell and the staff are always both professional and friendly
Crystal is awesome. She does a great job!
Having a consistant team show up would go a long way to improve the consistancy of performance.
I appreciate the professionalism--on time, efficient, and thorough. Team members are well trained and cheerful. They always accommodate requests with a smile.
Maids come 2 times a month, last time I asked them to focus on dust, specifically, the top of the refrigerator, safe, tops of mirrors ( sills ) and so forth - after they left I went back to find none of those areas had been dusted. I had two excellent maids for over a year, and they quit, and since then, I can't seem to find a team who really knows how to clean.
I think the staff do a thorough job and appreciate their hard work.
On time, efficient, friendly, no chemical smell.
I have several environmental allergies and really appreciate the natural approach to cleaning
I appreciate your dependability, promptness,diligence, quality of your work, and throughness.
THE SERVICE IS THOROUGH AND THE WORKERS ARE CAREFUL WITH MY THINGS AND ALWAYS CHEERFUL
Cleaners are frequently late for appointments, sometimes as much as 30-60 minutes late.
The products all seem to be fine, and the service is good. Every so often the ladies forget to put a few things back in their place. But no one can do the job that you do yourself.
Great customer service, great job with move-out cleaning job.
Read cleaning instructions especially the new gals-the last one used the wood floor polish to clean the floors instead of the wood cleaner
You did what you said you would do in the initial interview.....they did a nice job of cleaning.
My only negative comment is that you were supposed to send me an electronic receipt/invoice and you did not do that.
So far nothing.
The ladies are wonderful
The majority of the work done is done well and I can feel good about my home. Merry Maids have done a very good job cleaning my home while I could not. I'm very picky about how things are cleaned and Kelsey has gone out of her way to make sure all jobs were completed to my (unreasonable at times) expectations.
very competent maids, efficient and pleasant ... scheduling is easy ...
Drool on floor not always gone. Otherwise fine
We were pleased with the fact that you checked on the first teams work and brought in another team to finish up the job!
Thanks for doing that.
Consistent, friendly, amenable to taking requests--best of all: Clean House!!
Love attention to detail and coming home to a clean house.