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based on 1222 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, clean thoroughly
The services are excellent but expensive for the average homeowner
Not all my friends are financially able to hire you otherwise I'd say a 9
Your guarantee.
The ladies that came to my home were respectful, polite and made me feel very comfortable. They did a fantastic job and went right to work. I will use the Bellingham office again.
I would like to see the harwood floors cleaned regulary
Your service was fine. I don't usually make recommendations however
Inconsistency in both cleaning and the workers who are sent. Wish I could have the same
gals return more often. Because the workers are often unfamiliar with my house and needs,
cleaning is therefore inconsistent.
Some of your employees need attitude adjustments. The one who came to my house last week was sullen and behaved as if it was an imposition to be there. I am not asking them to be my best friend, but I am asking that they behave in a manner in which the customer believes they are there to do their job and do a good job.
It was so good to get my house cleaned and to feel dust-free again. I appreciate the young women using my special laminate floor cleaner. Since I have only had one cleaning so far, it is difficult to reply more fully. Ask me again after several more cleanings.
Name removed
Polite, personable, cheery employees and environmentally responsible produts.
Dependable service. Clean house. Fresh smelling.
I am very satisfied.
Have the same girls every week. We were very happy with last Thursday's girls please let me have them every time! Thank you...
The meeting before cleaning; going through the house and pointing out what needs to be done, and the final inspection to make sure everything was done to satisfaction
Your team is prompt, thorough, pleasant, flexible and do a great job. I'm glad to have you on my team!
clean well with low odor
The Merry Maids team is quick, efficient and thorough.
Sarah and Cassey did a great job..
green cleaners and excellent staff
They arrive on time, house smells good, my home sparkles after they have finished.
Loved coming home to a clean house and would highly recommend Marry Maids to anyone!
Everything was to perfection. Very pleased
You were able to get us scheduled quickly and the crew did an excellent job of cleaning.
you are there when you say you will be there unlike almost every other cleaning service I've had for over 25 years. They always seem to stop coming completely or change days unexpectedly. ALso, your staff are more diligent and thorough than most others. So thanks and I have recommended you to other friends and co-workers.
Consistency in the maids;the maids understanding that all parts of a home need to be cleaned, not just what is 'seen'. For instance, under the couches, behind the tables, move small tables to vacuum behind and under, etc.
prompt and courteous service
Lower rates
All the staff that I worked with from the manager to the cleaners were friendly and professional. I would definitely use them again!
My house smells good and the floors look shiny and clean. My bathrooms sparkle top to bottom