What our clients think of us!

you are the most reliable housecleaning service I've ever used. Your staff is always here as scheduled and they do a thorough job.

Very flexible.

good people who are both friendly and professional, and things are nice and fresh when they're done

I felt that there was a lot of confusion in the cleaning approach. It seemed like everything was getting done so that the manager could come and evaluate. One of the cleaners also broke one of my ladles. Trash was emptied but fresh liners were not put in some the trashcans. The kitchen counter was still wet after they left. I'm hoping that the second session will not be so chaotic.

You adjust to my requests / needs.

The value.

Since I have respiratory problems the products used are clean smelling & not harsh so they do not affect my breathing.

My hardwood floors, apt he spare bedroom and the guest bathroom were not cleaned last week. This week there will be an inspection and my cleaning fee is being waived.

Very efficient, capable and personable maids ... they always do a good job.

You clean areas of our church, they always seem clean and well cared for.

services are excellent; people are responsive, polite, and (really) mostly cheery; products are chosen with the environment in mind.

Notice what needs to be cleaned. Just missing a few spots like light switches, door knobs and window sill.

Merry Maids were very professional and did a marvelous job.

We recently moved to Bellingham and had difficulty finding someone to help with house cleaning while I worked on unpacking and remodeling projects. I called Merry Maids and am so impressed with their thoroughness, professionalism, and dependability. They are able to, in a very short time, accomplish what would have taken me much longer to complete. I highly recommend their services.

it has taken a lot of "re-do's" to get it right with the cleaning crews.. don't feel like for the price it is worth it

My husband, who gets home first, noticed that the last time they were here that it looked like they had rushed through the job and that things, like rugs, were not put back very well.

The staff comes in assesses the situation, divides the spaces, gets to work and doesn't stop until they are done. When asked to do something unusual line vacumn the front door mat they do so willingly.

Not as thorough as I expected.

Belligerent; subordinate; lying to supervisors re: what I have asked and trained on; making me feel threatened by running out and making secret phone calls and me paying for that time. House not clean. Dust piled up to the point of stuck on the surfaces. Instructed how they need to make bed in order for sheets to not come off and not doing it. Instructed on please use a mop (not hands and knees) and not doing that time and time again. Hardly any water used in mop bucket w/ the cleaner. Never rinsing. Going around spraying w/ cleaner and wiping never rinsing anything at all leaving some things looking clean but unsanitary. Fine for them to have two people here cleaning but if I have a person here helping ME check for cleaning done right, not okay with Merry Maids apparently.

Cleaning is thorough and well maintained.

Very thorough, and the products leave a nice finish.

I like that you listen to my needs and took care of my concerned areas. Your ladies are professional and do a great job. Your chemicals are amazing- no smells to give me a headache like the cleaners I use. I'm very impressed!

I have had great folks cleaning in the past . I am not sure what is going on at present
?? training new people but thinks are being skipped .
Perhaps I need to review what is on my homes cleaning schedule .

I like that there are 2 people so the job gets done twice as fast!
The only product I really like is the one that polishes the granit.
I like that I can change my date without much trouble.

it was my first cleaning and the girls were very thorough.I would want a few cleanings before I determine how I like the service.

Cheerful, efficient staff and clean house.

I am really not familiar with the products, but I like that everything looks clean when you're done!

So long as we have 2 people to clean our home, the work is outstanding and done in 2 hours.

Just about an hour & my entire house is clean!!!

Friendly - cooperative - trustworthy