- Phone: 3602430035
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1222 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
More thorough
staff at all levels is both personal and professional. products do a good job cleaning without overpowering odors left behind
Efficiency of your products is amazing! Cleaned my appears to be accomplished with little effort but things are definitely clean!
many things left uncleaned, objects removed to wrong rooms kitchen needs to be recleaned, nice ladies but not good workhabits
They were so focused and professional -- did a wonderful job!!
ITS ALL GOOD. THE GALS ARE VERY NICE, I TRUST THEM IN MY HOME, AND THEY DO A GREAT JOB. IF I ASK THEM TO MAKE SURE TO DO UNDER THE STOVE AND THE DESK IN ENTRYWAY, THEY DO IT. THAT GAL THAT'S THE TEAM LEAD AND BEEN SO FOR THE LAST FEW MONTHS, I'M SORRY I FORGOT HER NAME, IS AWESOME AND SEEMS EAGER TO EMBRACE THE RESPONSIBILITY.
Expensive and the cleaners missed some areas.
I like the mostly unscented or very light scent of the products.
ecosensitive, no "lysol" smell.
love the great cleaning products and attention to detail
The customer service is excellent. Danielle has been responsive to feedback and always easy to reach. She is both professional and friendly.
I like the fact that you used more "plain" products and not chemical ones.
They smell like nature
They do a good job and they are on time.
I appreciate the professionalism and the clean house. The teams are efficient and responsive to any reasonable request. My regular team leader, La Donna knows just how I like things and always asks if there is anything special that needs her attention. Also appreciate reminder calls and on the rare times they are not on time they call--even if it's only 15 minutes.
They do a great job and are friendly, but it's very expensive.
Clean floors, refrigerator, and bathroom
You guys have been doing an amazing job in cleaning and helping bring a sparkle to my home. I was SUPER happy this last time when I went to climb into bed and you guys took the extra step to change my sheets and put fresh sheets on my bed. LOVED that......best sleep I have had in a long time. Thank you.
Competent workers
I didn't see a high level of attention to detail in the bathrooms. There were still spots on the kitchen floor (on the edges of the refrigerator and cabinets) that were not cleaned.
The cleaners do such a nice job! They are amazing and always clean my kitchen floor on their hands and knees. I'm very greatful to have them to help. -First name removed
The level of clean is very inconsistent. Cleaners often appear in a hurry, as they leave behind their cleaning clothes and cleaning bottles. The vacuuming is done only in the middle open areas and not behind the furniture or along the French doors as requested several time. Cobwebs were left in the window sill. The kitchen floor appears to have been dry mopped as dirty several dirty spots were left. No cleaning of the back splash above the stove or along the kitchen counters.
Your ladies do a lovely job
My house looks and feels clean. Smells good too.
Crystal was wonderful! Very attentive to detail, open, warm, and clearly cares about the job performed. She even had me ck her work to ensure customer satisfaction. Thank you for hiring such attentive and caring employees!
Very nice people and service
First name removed
The trash wasn't taken out which I have never experienced with any other cleaning service. Crew was a bit late and because it was the end of the day I was concerned it was going to end up being a "rush job". Because this was a deep clean (and regardless), I was worried I wouldn't get my money's worth.Crew did great and even had a 3rd person come along. Would have been helpful if I got a txt tho' letting me know they would be late. Also, stairs didn't appear to be vacuumed but I've followed up with the home office and hopefully that will be resolved. Other than that, very professional, courteous, and it was clear they cared for my belongings like their own. **Very much** appreciated!! (Please share good and bad. We all need to hear the good especially! :))
Clean the areas on the faucet where pieces join together
Had our initial deep cleaning. 2 people were sent and were there for almost 8 hours but a lot of dusting was missed and floors weren't cleaned thoroughly. I think during the initial walk through the size of our house was underestimated. We have quite a bit of stone tile and granite on our main floor. They should have had at least 3 if not 4 people come initially.
Very efficient and pleasant little notes