What our clients think of us!

Hello.
We no longer need the service.
Thank you

I would like to see the same smiling faces every time not people I'm not familiar with. Please don't send a single person out they don't know who is in the house.

For the price I expected the house to be cleaner. We had left a few dishes in the sink and they were still dirty when we got home, the trash in the bathroom wasn't taken out, still dust in shelves and in the corners. Nothing terrible, but just didn't seem to match what we paid.

The women are very proficient and speedy. I never find them wasting time.

I loved that they were able to get the stubborn rings out of my toilets and the water spots off the shower glass!

Too expensive

Everything is excellent!!!

Use of eco-friendly products

You have only come once so far. A very nice job.

We think they were very good and we appreciate punctuality. When they arrive they get right to work and work hard until they are finished.

Your folks do a great job... consistently. Communication is great... consistently. You're totally reliable... consistently!

I don’t know what products are used, but they seem to do the trick.

Your services are thorough; you're great about scheduling, and very helpful with using specific product requests.

Merry Maids was quick to provide an estimate, as well as to schedule the cleaning. It felt so nice to come back to a deep-cleaned home, after just a few hours. I can tell they put a lot of care into their work and will definitely be scheduling regular cleanings with them.

Too much $$ for my budget.

We scheduled what we thought was a deep cleaning for $580 in preparation to list our house for sale. The office manager assured me that a team would arrive to make everything sparkle.

Two young girls arrived at the appointed time (not a team), and we were confused about what was to be done. I tried to call the office manager to clarify. The manager didn't call me back, but called the girls instead. I called a second time and was told that we hadn't scheduled a deep cleaning, and there was no time to upgrade.

I take responsibility for misunderstanding what I thought we had ordered, but can't make up for the poor job the two girls did. They were very nice but missed multiple windows, window sills and baseboards. For the price we paid, I had expected a much better job.

I'm sorry to leave such a poor review, but have to be honest in our experience. We sold the house but will go with a different company to clean after we move out. I'm sorry. :(

house clean especially the kitchen and oven.
some areas were missed dusting.
black bag left with clean cleaning cloths. someone can pickup.??

We just want you to be aware of this...before the Merry Maids came to our house, I cleared the countertops off, and one of the things I did was put my husband's cologne under the sink. He has a bottle of Giorgio Armani cologne, about $75 for the small bottle.

Later that day when he went to find it, it was gone. His two other bottles were there- of Calvin Klein, but not the expensive one. I know this sounds silly, but we have literally looked everywhere for it, when I know it was under his sink.

I'm not accusing one of the ladies of taking it, but I think you should know about it if other people report missing items.

If you have any questions let me know,

First name removed

The cleaners come when scheduled, do their job well.

Instruct the cleaning crew not to leave wet items such as a wash cloth on wooden surfaces. it ruins the wood.

Timely, efficient, and friendly!

Friendly knowledgeable team, very good work, and lightning fast!

You did make things right by sending another crew to do what hadn't been done. However, it took another appointment and the tennant had already moved in. His comment was " I can do a better job of cleaning and it's not my profession"

Always on time and excellent cleaning and very polite and pleasant.

Many things we talked about were not done

I am very impressed by how clean the condo was! I’ll use Merry Maids in the future! Thank you for donating the gift certificate for the Boys and Girls Club...that’s how I found you!

Failed to dust, failed to vacumn, failed to clean master bath sink, failed to clean microwave, failed to clean wood floor in at least 2 places, found trash under rug.
The house was dirtier than usual so this must be unusual service. Iassume next time will be better.
Jean Last name removed

Really great job!

I like having a regular team every time. The products they use Clean very well, but for me, it’s missing the clean smell that comes from my Pine-Sol/Mr. clean products. The girls have incorporated my products with theirs to give me a beautiful clean smelling house every time.

Cleaners are thorough, professional and detail oriented.