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1222 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaners come, they clean, they leave. No muss, no fuss. Wonderful!
The team was so thorough! When I got home it was so refreshing to walk in to the fresh clean smell.
I like everything including the work that they do, the products they use and the pleasant way in which they deal with their customers.
Professional on time quality service each and every time
I appreciated the "green products" you used. My house looked fantastic when I got home! Julia and Desiree worked hard and did a fantastic job! My house looked amazing just in time for Thanksgiving guests! Thank you, Name removed
professionalism
some of the spots behind the toilet and other ledges were left uncleaned.
The only reason I didn't go higher is that Merry Maids is a bit more expensive than the other place we use.
The ladies are very professional, organized and the most important they get the job done fast! Thanks MM
They were throe and took great care of our home! Im glad i took a chance on them.
I believe i already wrote in and voiced my concerns. I thought we were going to have a deep clean our first service and then a regular clean after that. I noticed the living room wan not dusted at all (mantel, Living room Coffee table, Tv stand.) As well as the cupboards were not wiped down . With that being said, everything else looked great! and i would recommend Merry Maids in the future
I thought the girls did a great job cleaning my windows. I was wrong. The sun came out and I can see what a horrible job they did. Very disappointed. They were nice, though.
The team did great while they were here. I am not sure I can give any ways to improve other than make sure you have some information about the appliances maybe equip them with a tablet or an app on their cell phone that allows them to check cleaning instructions.
We had the cleaners moving around the house cleaning while the photographer was photographing the house and without power for a little bit. So the service was great, but some things did get missed because of this issue.
Efficient, courtesy and I like the no chemical products
Cleaning was done very well.. satisfied with direct cleaning staff. Communication with offices was poor and cleaning staff didn't have the right info about which rooms and tasks to do. The time was changed twice and at the last minute.. frustrating
We are very happy with Merry Maids! They are so reliable and always do a thorough cleaning!
Very reliable, and leave the house so clean!
The girls are always on time and cleaning is always done in a professional way and very clean.
Every time they do a better job!
The gals were very friendly and very efficient! The looked and smelled great!
The girls do a wonderful job every time ! It’s a treat to come home to a clean house after work !!
You find and train good people, I don’t have to.
I always love how my place feels, smells & looks when I get home. I appreciate you guys!!
I was busy working and didn't get a chance to look everything over. On the surface, the cleaning looked good and I told the cleaning people that, but when my girlfriend came home, she showed me so many places where cleaning was missed and that it wasn't a great job, just OK.
Do a better job when unsupervised
The girls were very efficient and did a super job! Loved how clean my house smelled! Thank you!
Your crew really cares about the job they do and we appreciate how thorough they are.
We are always so happy when we walk in the door after a long day at work on “Merry Maid Day”.
Earth friendly products
Professional,’thorough, accommodating.
Cleaning is excellent! Always reliable have used them for years !