Customer Testimonials
Fast response, hard work beyond 9-5 to get the job done, good quality workmanship, courteous service by all people involved
The first team worked efficiently and quickly to clean up after our flood. Wet surfaces were treated and disinfected. The second team the next day installed de-humidifiers and fans to dry things out in our basement. I am very pleased with the response.
Service Master rep was a knowledgeable and courteous professional. Appreciated his efforts in completing a thorough assessment of our situation.
This is the first time I have had their services.. am using them at the moment and am quite sure I will be pleased with the end result..
I loved everything about Service Masters restoration services! I can’t thank you enough for the excellent job you’ve done on my townhouse, I’m beyond thrilled! Every single person I interacted with from beginning to end was amazing. You‘ve made a stressful situation much easier to deal with. My townhouse looks absolutely amazing!!! I would absolutely recommend Service Master to anyone needing their services!
Very professional, efficient, friendly staff. Great quality work
After we reached out to Service Master they responded immediately. Reviewed our damage and set us up with fans as we had no standing water left in the backup area. Kept in contact as when they would do the demo. A very prompt and professional team. Thanks to Ray and his crew.
NS
Service was prompt efficient, and friendly. Pumped out our crawl space and left us 4 fans and dehumidifier to finish drying out our home. Good job and would recommend to anyone.
Service Master were incredible. Prompt responses to inquires, accurate quote and fast service. Thank you for your hard work!
Prompt and great work
Efficient and friendly people who did an excellent job for me.
Fast and efficient service same day of my damage which was incredible considering how many calls they had to make due to a storm. Service technicians and estimators are very up front and informative as to the process and what needs to be done. I really felt at ease when service technicians came back daily to check on the progress of my leak amd moisture. Top notch for emergency service and restoration.
Good work, on time
Excellent job
Very quick and many staff on site to begin the restoration process. Within two hours of calling my insurance they were out at the the house working. We were well informed of the process.
We were so impressed with every aspect of Service Master’s restoration. We had a flood in the house and from the first day we were contacted and received notice before every trades person came in. Everyone that helped complete this restoration was friendly, professional, and knowledgeable. Service Master was a pleasure to deal with. Thank you.
A very polite and helpful service representative visited our house promptly after we registered our claim for damages with the insurance company. Service Master made the whole experience having repairs made and replacing damaged items move ahead smoothly right to its conclusion.
We liked how prompt you were when we had a flood due to water overflowing in a sink. You came so promptly with the dehumidifiers. Due to your promptness you were able to save our hardwood floors. We felt very confident that every thing would be taken care of in a professional manner with your expertise.
Very honest
Great staff / polite / helpfull / am to please
Know what they are doing
Always available or they get back to you asap
t o out of 100 `100
I was surprised how detailed and meticulous doing your jobs. Specifically I would praise for Brian, Thanks so much. My Basement looks just new. Thank you again will connect with for future. Name removed. Your company is well organized and systematic I thought. Josh and James and others appreciated the jobs.
I could not say enough good things about ServiceMaster of Niagara. From the moment Will Tischler came to assess the water damage, he immediately got to work and within a couple of hours, the emergency crew came to dehumidify the place. Will was also very helpful in guiding me through the insurance and repair process as this was my first time. Once I got approval from my insurance, Will’s hard-working team immediately got busy in tearing down the water-damaged areas. Colin Aruda was also an integral part of the process, as he helped bring together different contractors that would best suit the project such as plumbing, carpentry, flooring, cabinets, etc. He was also my middleman and my advocate in ensuring that my concerns were addressed during the process. More importantly, I appreciated how he ensured everything ran as efficient as possible, as this was a rental business and I had to resume operations ASAP.
The contractors they work with were fast, professional, and highly skilled. I had the pleasure of meeting Julian and Shawn who worked on painting my cabinet and baseboard (respectively).
Overall, working with ServiceMaster has made the repair and insurance process less stressful. The job was completed in a timely manner and I would say that my place definitely looked better than before. If you want high quality and honest work that is prompt and values you as a customer and your time, look no further than ServiceMaster of Niagara.
Friendly, great messaging to keep us in the loop of what's going on, fast so far !
Communication initially was delayed but once the work started everything went smoothly. Contractors were very friendly and did a great job. Would definitely use again!
The Service Master team are professionals right from the start. Their worker Phil did an amazing job and kept us in the loops right from the start. We could not ask for a better company to work with!!!!
I was very happy with the job. The people working with me wear very helpful and understanding of the personal stress I was going through.
fast and expertly done
Every employee of Service Master that we came in contact with was prompt, professional, friendly, and was articulate about the quality of their work.
Very quick to respond. Organized and very professional. Great crew who were very careful with equipment, take down and clean up. Would highly recommend the Niagara crew!
Quick professional an courteous