Customer Testimonials
Excellent communication from Service Master Saint John, with great follow through and execution on jobs.
Professional service.
Adam who estimated the cost of the work was polite, efficient and thorough. Adam gave me confidence that the work would be well done. The workers were also polite and efficient. The work was done in a timely fashion.
April 10, 2024
Always polite, precise and honest.
Loved that, also did repairs effectively and efficient
Tracy and Dan
The project manager who came to work with us was very helpful and available for questions, and he explained everything thoroughly. The workers came quickly to deal with our emergency, spent the time that was required to dry our cottage out completely after major water leakage, and also answered all my questions.
ServiceMaster knows what they're doing. They send in a teams of experts, and they can solve the problem from beginning to end.
Excellent job
From the first discussion to completion of the work, including recommendations, have been so pleased with their professionalism and care.
Took care of everything. Didn't have to do anything, service master dealt with all contractors. Everything went smoothly.
Great job well done
The people, the respect, the cleanliness
fast service and response time
The professionalism from the moment I called was immediately evident. The call back was prompt and encouraging. My problem was addressed in a few days. I was in a very tight time frame to have the job done, and the management team and their technicians did not disappoint. I was extremely impressed with the quality of the work done and the professionalism throughout every aspect of the job. I would definitely recommend ServiceMaster Restore of Kamloops for anyone requiring prompt and professional service. Darrell B. Kamloops.
Very professional and work was competed well, guys were very nice !
Quick responses to questions and concerns.
they were quick to respond
Living on the ground floor of a condominium building has been without its challenges.
This is the second time I needed restoration done on my unit because of water leakage from the floors above mine. Service Master quickly responded to my call for service both times. Dan Turner, who was the the project manager this second time around, checked and assessed the damage right away and in a matter of a few days, work started on my unit. It took longer than I expected for the work to be completed but Dan kept me updated and took the time to call me right back to answer questions I might have. Most of the subcontractors that they sent were all very professional in their work and respectful of their surroundings.
In the end, I am happy with the work that they have done and would certainly recommend them to anyone who needs restoration work.
A big thank you to Jeremy and Christina (and her partner—I forget his name!) for taking care of a stressful situation for us. They were all very kind & knowledgeable. They completed the job with care & attention to detail and explained everything to me along the way. They also left the space sparkling clean when they were finished. Thank you again. 10/10 will recommend to family & friends.
They were quick, efficient and friendly
Customer service was excellent, and the job was completely in a timely fashion
I've had them twice and both times they were on time, friendly and the work done was excellent.
Very responsive. Great support.
They responded quickly to our water issue. Pumped out the water and dried the affected space immediately. All repairs were done in a timely manner. Troy and Tara and their team were very professional.
Patrick's Initial evaluation of damage and repair needed was very reassuring. Appreciated lots of communication with Jordan. It was a job well done. Thank you.
Rob Hartman was the associate of Service Master that worked with me on an insurance claim I had for a floor replacement. I couldn’t have asked for a better person. He recommended that I should use Derek at West Valley Flooring and Derek and his crew have done a superb job on my new floor and he as well was always there for me.
Rob has been amazing. I have had so many questions for him throughout this work and he was helpful with each and every question I had for him and there were many. He also advised me of things that always worked well for me. I never had to wait for him to answer my calls or my messages. I live alone and he sent two nice ladies here to help me unpack and clean up. They were great as well. He came back to my home yesterday when all of the work was completed to check that everything was done properly.
He made this ordeal so so much easier than I ever thought it could be. You should be very proud of Rob.
Speed to respond and quality of work.
All restorations were performed by skilled tradespeople who did a great job in all aspects of repair..
Our contractors were amazing, they left our basement in better shape than before. The entire team has been sympathetic to the situation, and helpful in coordinating the claim and work. This is our second time working with them and will definitely do so in the future if needed.
You were always on time, and did a good job!
You always honoured our special request, about health issues!
Phoned in advance to let us know when we could expect the workers to arrive and what they were doing.
Excellent job!!
We felt that you really wanted to do your very best to return our home in the way it was before the flood and, where compromises were required, Mathew and his staff came up with well thought out ideas. We met a large number of your staff over the course of this project and we were treated with upmost respect and friendliness. We have no doubt that this tone was set by Mathew.