Customer Testimonials
Fast and efficient service same day of my damage which was incredible considering how many calls they had to make due to a storm. Service technicians and estimators are very up front and informative as to the process and what needs to be done. I really felt at ease when service technicians came back daily to check on the progress of my leak amd moisture. Top notch for emergency service and restoration.
Good work, on time
Excellent job
Very quick and many staff on site to begin the restoration process. Within two hours of calling my insurance they were out at the the house working. We were well informed of the process.
We were so impressed with every aspect of Service Master’s restoration. We had a flood in the house and from the first day we were contacted and received notice before every trades person came in. Everyone that helped complete this restoration was friendly, professional, and knowledgeable. Service Master was a pleasure to deal with. Thank you.
A very polite and helpful service representative visited our house promptly after we registered our claim for damages with the insurance company. Service Master made the whole experience having repairs made and replacing damaged items move ahead smoothly right to its conclusion.
We liked how prompt you were when we had a flood due to water overflowing in a sink. You came so promptly with the dehumidifiers. Due to your promptness you were able to save our hardwood floors. We felt very confident that every thing would be taken care of in a professional manner with your expertise.
Very honest
Great staff / polite / helpfull / am to please
Know what they are doing
Always available or they get back to you asap
t o out of 100 `100
I was surprised how detailed and meticulous doing your jobs. Specifically I would praise for Brian, Thanks so much. My Basement looks just new. Thank you again will connect with for future. Name removed. Your company is well organized and systematic I thought. Josh and James and others appreciated the jobs.
I could not say enough good things about ServiceMaster of Niagara. From the moment Will Tischler came to assess the water damage, he immediately got to work and within a couple of hours, the emergency crew came to dehumidify the place. Will was also very helpful in guiding me through the insurance and repair process as this was my first time. Once I got approval from my insurance, Will’s hard-working team immediately got busy in tearing down the water-damaged areas. Colin Aruda was also an integral part of the process, as he helped bring together different contractors that would best suit the project such as plumbing, carpentry, flooring, cabinets, etc. He was also my middleman and my advocate in ensuring that my concerns were addressed during the process. More importantly, I appreciated how he ensured everything ran as efficient as possible, as this was a rental business and I had to resume operations ASAP.
The contractors they work with were fast, professional, and highly skilled. I had the pleasure of meeting Julian and Shawn who worked on painting my cabinet and baseboard (respectively).
Overall, working with ServiceMaster has made the repair and insurance process less stressful. The job was completed in a timely manner and I would say that my place definitely looked better than before. If you want high quality and honest work that is prompt and values you as a customer and your time, look no further than ServiceMaster of Niagara.
Friendly, great messaging to keep us in the loop of what's going on, fast so far !
Communication initially was delayed but once the work started everything went smoothly. Contractors were very friendly and did a great job. Would definitely use again!
The Service Master team are professionals right from the start. Their worker Phil did an amazing job and kept us in the loops right from the start. We could not ask for a better company to work with!!!!
I was very happy with the job. The people working with me wear very helpful and understanding of the personal stress I was going through.
fast and expertly done
Every employee of Service Master that we came in contact with was prompt, professional, friendly, and was articulate about the quality of their work.
Very quick to respond. Organized and very professional. Great crew who were very careful with equipment, take down and clean up. Would highly recommend the Niagara crew!
Professional, on time and efficient.
Kandyce Amond was great to work with and Clinton of Covenant Reno did a great job!
They are very understanding and they listen to what you want. The quality they do is excellent.
Good work ethic, good communication
Thank you to Kirk of ServiceMaster Tillsonburg!
Very reliable, responsive and courteous services.
The contractors were very professional and their work was done in a timely manner
The people were very experienced.
The only thing we did not like was that the schedule we were given was not followed
We had an emergency flood and they were here very quickly and got the team in to set up the equipment.
The techinicians that came were very polite and knowledgeable.
A big thanks to all the staff.
Very efficient and professional There was fantastic communication . Justin , Jeremy ,and Colin made a very stressful time for us much easier . Everyone we came in contact with was friendly and professional They were respectful of our home and our pets and cleaned up at the end of everyday .
Initial tearout and drying of the floors and walls was quick and clean. You were here the next day to tell me what you were going to do and followed through the next day with that work.
Efficient and friendly people who did an excellent job for me.