based on 6234 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The food is always delicious. And the service is usually very good.
We enjoy the food and the staff is always pleasant.
The food was fresh and hot
Food is always great, Everyone is so kind and polite
The food is excellent great taste the size of the wings perfectly cooked and seasoned. I love buying on wing deal days.
Pay more attention to the cleanliness of the patio
The food was excellent. Served hot, fresh and fast.
ECW used to have juicy tender chicken and crispy chips. The last few times I ordered neither were good. The wings were dry and tough and almost no sauce. The chips are a cross between burnt and undercooked.
The Margaritas and the sweet potato waffle fries
We go to East Coast Wings often and are never disappointed. It is definitely a great place to get together with friends. Great food, good service, and friendly atmosphere.
Service
East Coast Kannapolis is a go to for us every week. It is like family there. We enjoy the food and atmosphere
everything was overcooked/burnt. This has been the second time in a row that my food was overcooked and/or burnt. The food quality has gone downhill
We always enjoy the wings bone in with special price on Monday. We also had five dollars off coupon which made the bill price very reasonable. The waitress who took care of us was also friendly and attentive. We appreciate them every time we go there.
WAITRESS remembers us from prior visits and what we order
We got really great service from Savannah. She took really good care of our dining needs.
Service
Well seasoned and juicy burger, large quantity of perfectly seasoned fries.
Bring back some good old-fashioned nachos with real chili and all the other goodies.
I loved your chicken soup great for winter. I don’t know if anybody else did you took it off the menu for a reason I’m sure that maybe just a single quarter pound burger cooked two order. Can’t do anything to improve your chicken wings. They’re great.
The whole meal was delicious!
Good food and friendly staff
Almost everytime i order a pick up to go, when I get home the there is something wrong with the order. Very disappointing.
Even though I don’t think a patron should pay for
Ranch dressing, whether they’re $.85 or not.But if I order wings Tuesday thru Sunday I don’t. I ordered wings anyway and paid for ranch. But when I got home there was one extra ranch.
Food was great!
I spent over thirty minutes trying to order via the app like I normally do and it never worked. When I went into the restaurant they apologized for the inconvenience and took very good care of me. I was able to use my $5 reward (which is why I tried so many times to order from app).
Great customer service from the manager and hostess
Great food and the best waitress Chia, even being short of staffed, the manager also came out to help take orders and to serve
complicated menu still, gosh, couldnt find the wings i wanted. settle for the cajun, this time, they barely had the dry spice on it. last time i ordered sante fe cajun, you gave me buffalo. once i got santa fe, seems you dumped the whole can of spices on it. gosh. wish you could be consistent. and what does all the index 1 index 2 mean? gosh
Always a great experience.
Amazing. Jeremiah and Sammy are excellent. I like that the managers being present and interacting with the customers go along way.
The people the environment was great!!! The food is excellent!!!The staff is really nice!!!