based on 3427 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The food and service were both excellent!
Very good food and good service. Nice friendly waitress.
I did online pickup. The food was awesome, but I was missing my ranch. Not a huge deal, but, still bummed me out. Every time I’ve eaten at the location the service and food have both been incredible. Love the Northlake location!
The wings were awesome!
The food
When I asked for extra condiments, it wasn’t until I asked the third staff member coming to the table that I actually got what I needed. A little annoyance, but important when dining out.
Food and service was great
Very friendly customer service from Bucky and food was delicious
Excellent quality of food. Large portion size. Attentive, accurate, timely service
Shrimp was a little over grilled. And wings were not done enough.
I keep coming back as service is great, food is great along with a diverse menu!!!
Fast and efficient staff and great food.
Apply condiments directly to bread, not on sub toppings
I was quickly greeted at the door and seated. My order was taken in a timely manner, drinks and food were prepared hot, fresh, and fast. The waitress was nice and checked in on me for any needs and feedback about my meal several times.There are televisions to watch overhead and the place is nice and clean in all customer access areas. I've been there 4x so far this year and I will be coming back! Oh, and don't forget to ask for the discount for the Duck Donuts on your receipt with a dine in purchase, it's icing on the cake! Very satisfied!
Wings were cooked perfectly!
The food and service
Quick. Very nice employees
Great lunch prices on Specials. Good service. Excellent food.
Get to go often and my order is always correct and the food is always good. When we do eat in wait staff are friendly
I love the bartenders at Northlake!
It was tasty!
Charging extra / separately for sauce dips just doesn't sit well with me. Esp since it's small amount. Why can you not factor in the sauce's costs into your total food costs versus charging extra for every sauce? We were charged extra for the blue cheese dip that's supposed to come with wings anyway, imo it should be included.
This store and staff always does a good job!
Food and service
This location wings for some reason doesn't seem as fresh or like the wings are cooked to order. The wings come out well done but not really hot temperature wise. Its never the same quality as the New Garden or High Point location. Hopefully they will make some adjustments.Staff is always friendly and accomodating.
Food is delicious
Season the chicken
I always get great service from waitress Nelly, and the wings are always on point!!!
Attentive server great lunch specials fair pricing
Always friendly staff and great food