based on 5612 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We've had great experiences at this restaurant and wonderful servers! However, I reached out to customer service and if still not received a response
Best wings in town, hands down.
I eat there and my food was good but I got a take out order for my girls and brought it home and they fries were soggy and the chicken was also soggy was not crispy. Overall, I experience eating there in the food was very good. I just don’t know if your takeout orders needs to be checked more thoroughly.
The staff was Attentive, but made up for it without asking. But was closing and didn't tell us at all and running out of food due to a truck not arriving. That ia dad given the people they turned away a d if we could get things and told before we ordered drinks and sat down, we would have left so they could clean up and leave.
Let customers know when they arrive and if you don't, do then rush them to leave
Food and service.
I enjoyed everything the wings are the best around.
The staff make you feel very welcome.
I tried to be one of the first 35 for Saturday but my 1 hour drive unfortunately I missed out. At least I don't have to drive to Mount Ariy's N.C. ti get my East Coast Wings.
Quick service & friendly waitress
Food great. Good service. Big assortment of different kinds of food
Wing sauce were leaking out the box and my chips were missing
Only by that location three (maybe that many) times a year.
1) We got our celery and carrots and had to get our own napkins.
2) Somehow the waiter only entered my order and not my husband’s as well.
3) They forgot my husband’s cheese cheese dip.
4) They ran out of French fries and chips before we left.
If we hadn’t eaten here so many times before, I would have given the score of a 3 or 4.
Very very disappointed with this visit Went in and ordered Togo and was told 10-15 min well 30 min went by still no food waited about 30 min food still was not out was told we were waiting on chips for the Buffalo dip then another lady told me something completely different story wait an hour for food and it was semi cold by the time I go home. When I opened my bag all flavor of the wings was stuffed into one box which had mixed the 3 different flavors on wings I had order. None of them had any heat like I ordered and then opened the dip and there was very very very little dip which I have a picture of it was very disappointing. I been coming to yalls place since y’all first opened up in Kannapolis
I completed an online order for pickup st the Goldsboro location. I picked up and made it home about 10 mins away. I realized I was missing part of my order and my kids were anxiously waiting to eat lunch. I called the store and spoke with manager Jamal. He was very apologetic and offered to make the new meal at that time or put me down for a free meal at another time. I asked for them to go ahead and make it because my kids were really wanting ECW. When I arrived and went to bar to pick up order the bartender knew who I was and went to the kitchen. After a brief wait the manager himself came out to bring me my order and apologize one again. Thank you Jamal and team!
I love East Coast and love the food. However, their location in Lynchburg, Va sucks. The parking is impossible. Now that other businesses have filled in the other shops, you can't get a spot in the lot if you get there anytime after 11:15am (which is the earliest I have been able to get there). I have had to park on the street the last couple of times I went in and ended up in muddy areas. As much as I love them, unless the parking situation changes, I will not be going back.
Service is really good 👌🏾. Cashier was very pleasant
Wait staff was fine, but it took a long time to get our food and then only 3 of the four of us got our food. We had to ask for the manager because the fourth plate took so long. The food also was not prepared in the way we are used to it (we ordered our usuals). The manager credited us for the fourth plate for our trouble.
Staff is very friendly and kept our drinks filled.
Teriyaki tacos
Great food fast service!
The food was good and was ready when they said it for carryout
Felt welcomed and greay service.
The service
Get The chicken was good. I didn’t my carrots and celery. Have to remember to check for everything before I leave.
Food was great and reasonably priced.
Great service. Great value.
Great meal and service
I use to get a print out of my rewards point I dont no more
The meal was great and the atmosphere outstanding. Service exceptional and wait staff very professional!
I recently ordered a buffalo chicken salad to go and ordered it extra hot which I found it wasn't when I got home. The salad was good but disappointed that the heat that I wanted was missing.
The kindness of the poeple and the food.