based on 7074 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
FOOD NEEDS TO BE MORE CONSISTENT
I live in Thomasville and would rather drive to the South Main St location to eat at East Coast. Very small location, but the service and food is top notch!
service and food were amazing..
Got they to pick up after scheduled time and was told by bartender my order wasn't ready. I say and waited at least 15 minutes while she helped several others get their order. It wasn't until another waitress comes up to ask me the name of my order and it was already sitting at the bar bagged and ready. Seemed weird at the time but when I got home we realized that the shrimp tacos were cold and not good.
Enjoyed sitting at the bar on a quiet Sunday evening watching football with bottomless chips, wings, and beer.
My favorite East Coast Wings!
I ordered my wings extra crispy, all flats, raging ranch. The wings were so soft and they were slimy on the inside. There was barely any ranch seasoning. I also ordered fries with beer cheese sauce. The sauce looked like it had just been dumped out of a container. It was pretty much solid. I work for the health department so I’m well aware of what the consistency of a cooked chicken wing should be. I called and talked to the manager (I believe his name was Brian) who offered a credit and I haven’t seen any movement yet on my bank account or a credit to my rewards. I’ve eaten at this establishment for years in other cities prior to moving to Clemmons. My first experience at this one was not a good one. I should have known that I was going to get sub par food when I walked in and the worker was sitting at the bar playing on her phone instead of working. Which made things even worse because my order was not done on time.
Love it!! 😋
Good food nice poeplr
Convenient location from where I was coming from. The wait was a little longer than I anticipated.
Service was great! order was complete and food was prepared as desired for all at the table.
Service and food is always excellent. Football games is what drives us to come there. The service and staff is what keeps us coming back.
Great service by David
I called ahead to ask how to order Buffalo sauce and was told to select a heat but choose no flavor. When I did that I got wings without any sauce. I had also requested sauce on the side and celery and had ordered a small Pepsi, but all of those were missing from the order.
Great food and service
Great service from our server
Service was not what I expected it to be! I got less food that what I normally get at the other locations! Had to wait approximately 5 minutes for water to come to the table after arriving. My waiter could have been more friendlier...
We had to ask another waiter for service!
I normally go to the Winston-Salem locations but decided to give this area a chance since I was in the area! Sorry for poor feedback My tip reflected my service also..
Honey mustard sauce was amazing..
Still great food quality and quantity. The selections are still great. And my waiter was really friendly. Actually all the staff that I came in contact with on this occasion.
Aubrie was our server. She arrived promptly after being seated. Greeted up with a smile and made eye contact with each of us. She took our order and was very quick to return with our drinks. Knowing that children can be impatient, she brought the kids their applesauce while they waited for the rest of their meal. Food arrived shortly after and our order was perfect. She returned several times to check on us, top of drinks and see if we needed anything else. Aubrie was very pleasant and we were pleased with her service.
Good food and good service
Terry and April have put together a great group of people. Very friendly and courteous people
I get sick from the salads frequently, and the chicken usually has grisle or fat on it, which I inadvertently chew and then lose my appetite. The staff in the past has had poor customer service, but had gotten slightly better in the past few months. I also question the cleanliness and professionalism of some of the employees because I see them in the parking lot smoking cigarettes and Marijuana on their breaks in their cars, or in front of other stores.
Great service
I know you can’t help it, but parking is crazy! I always get mine to go and don’t mind parking in the other lot to walk in and grab my order. It’s worth it to me. Your salads are so delicious and you get a lot for your money. I love treating myself for lunch at the office every so often. Keep up the good work!
The food was great
Service from kitchen was fast
Service from wait staff slow- I typically am understanding and patient but I was 1 of 3 total - so waiting for refills should not have been so long
Wings taste good
Excellent!
fast friendly service and great food- only complaint is the limited seating - I would go there more often if it were not for that.
Good food, great service & cold beer 🍺
Good food good service