based on 2991 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast service
Wings were overcooked; smelled of burned oil; order was not ready at estimated time
Our experience in this location has always been great, food is excellent, service is also excellent!!
everything was great
Food
Mary always a great person and we enjoy seeing her the team is great always good food and service.
Megan is the best server/bartender! She is the reason we keep coming back!
Hannah is a great waitress and food was great as always !!
I just want to commend the staff for taking great care of me. I had ordered and paid for my order and I came early. When I called the gentleman that answered the phone gave me excellent service. They made my order and brought it to my car. You don’t get that kind of service everywhere. Thank you so much for the service that will go down as a great experience and that I will drive the 19 miles one way to enjoy that service.
I love the wings they have a distinct flavor and are not too big or too small. Also big fan of the chips as long as they're not overcooked
The customer service is always great very nice service and excellent environment and pet friendly.
Food is excellent
Good food
Good food and quick/friendly service
Met my expectations.
The service was great ! The staff are very friendly and nice...Food is amazing!!
The taste of the wings
Service & food orders sometimes seem slow. Good when it gets there, but seems a wait & sometimes there are more people standing around the register than working or waiting tables.
Food
Santa Fe quesadilla and fries were great; however, there was not enough lettuce and tomatoes provided for 4 pieces. There was enough for 2 pieces. Need more. Thanks
Brandy is the best waitress and she knows the menu and gave suggestions.
For Brandy to work the bar and tables, she did an excellent job.
The wings were perfectly flavored, the heat index was just right. The chips were cooked right, all crispy and not even undercooked.
Great servers, bartenders, and support staff.
Waitress was not very attentive to our party. We did have a 12 person party. It was probably a lot to handle
This is the 2nd time in a row that we’ve ordered our favorite wings. We get 25 bone-in wings + chips special @$34. We always get them the same as well: either MILD or MEDIUM heat, CAJAN RANCH, EXTRA CRISPY, and SAUCEY. This same order is what we get everytime. That isn’t what we got though. This is not what we got the past 2 times. Our wings WERE NOT EXTRA CRISPY, they WE NOT SAUCY, they were INSANELY HOT, and the sauce WAS NOT CAJUN RANCH. It was a ton of CAJUN SEASONING mixed with the wing sauce. I even took pics bc it’s clear there was ZERO RANCH. That’s just one issue, there’s several. I ordered corn ribs which were a big blob of mayonnaise, couldn’t even see the corn. Also, I asked for ranch dressing with the wings. The only ranch we were given was 1 cup of ranch that was with the chips. Sooooo,me and my family all had to share the single cup to eat with our wings and chips!!!!! This order was NO WHERE CLOSE WORTH THE $51+$5 Tip I gave. I’m pretty sure this will be the last time we order or eat at ECW…….Thats really SAD
Way better than Buffalo Wild Wings!
The food was delicious and our waitress was excellent!!
Food is always excellent. Staff is friendly, efficient, and professional.
Food is good.
Food is good and customer service is always good. Breanna is always fantastic.