based on 7727 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great food and service again
Don’t give old salad to customers
My salad was wilted
There were very few people in the restaurant, but the service was very slow. We waited a long time to get our order taken; and the beer we ordered sat on the bar for probably 10 minutes before it was brought to us. The floor were also very sticky under our feet and for some reason my rewards were not able to be redeemed even though the staff could see I had $20 in rewards. I also didn’t get the 3X points for Father’s Day as advertised which between that and the $20 rewards, was the only reason we made the drive to Kingsport for dinner
Orders are inconsistent. You will need to order extra sauce for dry wings. And extra homemade chips for lack of volume for orders. Other than that it is an excellent wing joint.
Great service, quick and accurate order. Only wasn’t a 10 because we’re out of fried pickles
We haven't been in a while so it was good to for lunch we enjoyed it. Service was good and it was fathers day but we got there when they opened perfect timing. They just need to open earlier on the weekends 12pm can be late i you have other things to do.
Always get good friendly service from your staff, especially from Lacy, Grace and Amanda.
Best hot wings in Wayne County!
Our togo orders have been wrong 3 times now. It's hard to want to go back for take out. Missing items, 3 meals 1 wet nap and utensil set. The wrong amount of dressing/sauce and didn't receive extra orders of carrots and celery and at another point didn't receive any and it was the side order, nothing else. When I called about the missing veg, the perosn said they are out of celery but I should have gotten double carrots. NO one told me this by calling me ahead of time or when I arrived. We ordered shrimp tacos and tator tots on the app, it changed somehow to celery/carrots ans we received no side. But gave me ketchup that was selected for dipping sauce. It's frustrating because the location is convenient and the food that we get is good. Won't order take out from now on without double checking the bags. That QC should be staff responsibilities. Also, your staff is not friendly and inviting so we don't dine in and parking is HORRIBLE. Sure hope things change because there is a lot of potential!
The employee (young girl) working the take out counter was rude, acted as if she did not want to be there and was rude. Food took longer than stated for pickup and was cold.
Better service, less wait time for food, and hot food.
The street tacos were delicious. Our server was very good at.her Job!
The food is always great but the restaurant is dirty.
The front entry way- filthy with cigarette butts and random trash. The doors and windows are filthy. The seat in the little waiting area up front has some unknown substance all over it. The hand sanitizer pole- someone broke a toothpick and put it in there.
Floors are usually sticky and feel grimy.
Overall, i hope the kitchen is in better shape than this restaurant. Perhaps the front end person can make themselves useful in between customers and clean the small stuff like the toothpick in the hand sanitizer holder, the bench up front, and maybe the glass.
Your staff is amazing and I always enjoy my food.
The buffalo tenders are so spot on with the flavor. Combined with the celery sticks and homemade ranch dressing is a real winner. This is my comfort food.,
Great customer service
Good experience!!
We had a great server, Kasey. He was very attentive and pleasant.
Best Chicken Fingers in the World.
Our server was amazing and the food was great
On line ordering and pickup is very convenient for me. And having a separate entry door for pickup is very desirable.
Food, service
Great food and great service
Good food, good service and good price
Wings never have enough flavor.
The wings were delicious.
Friendly, quick and easy service.
Enjoyed the wings very much .
The food was great! Loved the burgers and fries!! Also the service was super from Casey!
Cooked to perfection, not overcooked. Love the flavors and side. The rewards are good too.