based on 338 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and friendly service and the wings are the best.
I was given blue cheese instead of ranch. I asked for nacho cheese for the chips- didn’t receive that! And when asked celery or carrots I said carrots and was given celery! I’m not sure I was given the right order but we made do. Our medium wings are normally a little spicy but there had no heat.
Food is great and we love Kara!!
Ordered a burger and chips, portions are smaller, price higher and the chips were COLD. Not just warm, but cold, they had obviously been made and sitting out for a long time. Not very palatable!! Will be a while before we return, hard earned money can be spent better elsewhere.
And the waitress didn't care enough to ask how food was, so there was no sense in telling her.
The food was amazing!!
Great food. Friendly service. Fast service
yes good food,good service
The service has always been GREAT, but was ABSOLUTELY OUTSTANDING tonight! We ordered a bottomless basket of chips and before we could request another, our waitress arrived with it!
Doug the bartender and server was great.
Kudos to whoever was the cook the day I made my order. Those were the best wings that I have ever ordered from East Coast Wings 😁
I going to give it another try the wings was definitely not to my liking and fries was half cooked and cold
I ordered 50 wings for lunch at work and the 10 that is wanted were missing. I asked the employee if everything was in the bag and they said yes but when I called back I was told that there was a mixup in the kitchen. I was then told that they could remake the wings for me and to come back at 6pm. I then came back at 6 pm and no one knew what I was talking about. Ultimately a manager gave me the wings but the whole situation inconvenienced me. I spent $70 and my order wasn’t right and I had a hard time getting it corrected. I also think I should have been compensated for my time in addition to the replacement of my missing wings.
Food is always good. This is our favorite restaurant. Everything I've ever tried has been great. I just wish you would bring back the Monte Cristo from years ago! :)
The service, food, and people are amazing!
The app is glitchy and seems to be down often. Convenience is important to me when ordering food.
Very friendly staff, good food
The food and atmosphere are always great.
Excellent food and excellent service. Great waitress....
Menu options
I love wing Thursday’s
Awesome customer service from the entire team in Kannapolis
Great food
The kids meal was very tasty for a snack! The wings and fries were both made perfectly. The sweet tea was good, not great, but good.
Service was impeccable. So fast and very yummy!
Service was great
With our last recent pick-up order, the drinks and celery & carrots were not provided. They were for the kids who were disappointed. Both the French fries and tater tots were too salty. It was an inconvenience to have to go back and pick up these missing items from our order especially when they should have been part of the completed package.
The customer service, the food and the free smells. Thank you ECW!
We were looking for a place to get wings. Honestly, I had forgotten about East Coast Wings since it's about an hour and 15 minute ride away. But my wife suggested we go there. I am so glad we did. The food was great and , more importantly, our server, Jay, was amazing. He kept on top of everything. Well worth the drive.
Need to check orders, we were missing celery & dip on last night's order. That may seem small but it was part of the plate!
Good was good but service was awful.