based on 1948 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Buffalo chicken wrap was on point.
Better customer service and better service period
Good food and Great service.
Great waitress, enjoyed food, experience above standard.
Waitress was obviously new, so it was understandable, but she got almost every order wrong, entered them in the computer late & even forgot an order. Very understaffed for a Saturday night, especially if one of the servers was this new. Also, while helpful, the manager smelled like cigarettes which isn't very appetizing. Food was OK, but just not a great experience. If I hadn't worked in the food industry myself, this would have been a lower score,
Fresh food, friendly service and convenient for my situation. I order online and usually ask for a later time in the day and it’s always ready. I work work like every single day so it really is great to have a little convenient and a friendly service.
Grilled chicken in sandwich was tough and chewy and we had to take our drinks up for refills ourselves.
My order is usually right and quick
The drink that we ordered as part of the kids' meal we purchased was not included what was brought to us, and because my wife had ordered and I picked it up, I didn't know to ask, so our child didn't get the drink she wanted and that we paid for.
Great wings and service is outstanding
No disappointment with the food but the price is to high. I never see no kind of promotion. I was surprised to see the $5 off.
Excellent service, food and super clean . Always a great place to go .
The food is always great! Service was great! Our waitress was attentive but did not hover. The only reason I did not give you a 10 is your parking lot. It is ridiculously hard to find a parking space at your location. There are not enough spaces to accommodate the businesses in the strip mall.
Everything was good
I ordered $135.00 worth of food. The 4 orders of chicken were cold. There was barley and I mean barely any sauce on the chicken. The tater tots and french fries were soggy and not completely cooked. I ordered ranch dressings with each order of chicken and none was put in the bags. When I called to advise of my order, the manager was very rude and told me next time to dine in and to check my order before I leave, they have enough to do.
Everything
The wings were awful! My husband had boneless burbon street, they were very hard to chew. I had bone in raging ranch, not sure if they have changed where they purchase their wings but they were very different. First bite and I knew it was not going to be a good experience. I could hardly bite into them, and once I did they were like chewning leather. We have noticed the last couple of times we were there the quality of the food has been very disappointing. Hope it gets better.
I asked for extra crispy but I could tell the wings were not fresh. The meat was hard. Not satisfied at all
Like me husband, " they know how to do wings right!"
The food was wonderful and the service very professional. Thank you!
Cool Wrap is always good.
Service good and safety precautions made with water situation.
I eat here a lot. And it’s hit or miss as far as the quality of the wings. I get them sometimes a d it’s line they have been setting around for hours, very tough and hard!
Other times they are perfect, but it’s more of the tough and hard!
They are my go to for wings!
Excellent overall.
Prompt seating and service. Good food, clean facility. Great atmosphere
Great service and friendly staff. Always good food too!
Though we did take away, the food was prepared as we asked. The manager stepped in to the take away roll after the person managing had stepped away. So there was not any wait.
Service was very good, as well as the food. Your choice of SiriusXM stations was good.
The food and service was very good
charged me for a salad bud did
not include in my takeout order
My past two visits have been exceptional. Great atmosphere, wonderful team environment and down to earth service. Food is top notch . Bathrooms are decently clean.