based on 7800 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Well this visit was not as I expected. I usually get extra sauce on my wings. As I did this time and was charged .99cents, not much. I get home NO EXTRA SAUCE! I am livid!
To far to return and yes I should check my box , but the server/cashier always checks and this visit was not the usual as trainers were there helping!
Please do better !!!!!
Good food and good price!
Friendly staff
Great Wings, blue cheese dressing and service.
Wings and chips were hot and tasted great.
The service & food is anyways on point. We love it
Good quality food, staff having food ready quickly for pick up.
Everything! Great wings, great service!
Food and service is always excellent! All of the staff are very friendly and very attentive. I can't wait to go back!
Great Service
As much as I like the management, staff and food, I was disappointed that the decision has been made to treat reward the same as a discount, which nullifies using both on the same trip. A reward is an account credit and should not be exclusionary to a discount card. They burned my $5 reward while using my $5 off $25 discount. I dont see what one has to do with the other. A reward is no a discount - it is an account credit.
Regardless, if I had known that this is the new policy I would have used the $5 off $25 and saved the reward for when my bill was less than $25.
We love East Coast!!!
The chicken strips are amazing!! Large and crispy without too much breading. The bar staff is awesome. The kitchen is sometimes hit or miss on getting the order correct, but have been good recently.
It would be really nice if the greeters at the door weren't on their phones when we came in and greeted us warmly rather than acting like we were an inconvenience to them
I usually have a great experience, but the last few times and especially this time, my wings were extremely dry and hard
The food and service is always great!
Had to wait quite a while on the phone but people took order and checked the details. Order was waiting when I pulled up and people at front were nice.
Food is great. Love the atmosphere.
The food was delicious!
I always enjoy my trips to east coast . Only complaint is staffing. The bartenders don’t have the time to give guests the attention they deserve.
I always love eating East Coast Wings, but lately there has been a problem. I love the chicken nachos, but they never give me the salsa and sour cream. The Last time they didn't and a couple more times.
Great service and food
Mandy was a great server and the food was excellent1
A very attentive bartender who provided excellent customer service and was very proficient what she did.
Service
Service and food was very good. We plan on returning in the near future
My delivery order was wrong and missing things. Overall my wings were just ok.
Excellent service, amazing food.
Fast friendly service and good food.
Our waitress was great , but we waited an hour for our food.
Service was good, kitchen very slow getting food out!