based on 11216 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service has been off on several trips.
I was literally the first order placed when the restaurant opened at 11:30am. It was a simple order with 2 wraps and fries and 2 drinks. At 12:05 I still didn’t have my takeout order, so I asked the server if he knew how much longer it would be before my food was ready. About 10 minutes later (12:15), he came back to me and told me it would be another 10-15 minutes. I asked him why it was taking so long, and he proceeded to tell me that both of their cooks had shown up late for work that day. Finally at 12:25 (55 minutes after I originally placed my order) he came out with my food and drinks. I will never again come to this location at lunch time. This is the third straight time that I have ordered at lunch and it has taken between 30 to now 55 minutes to get my order. I could have driven to the location on South Main St. in High Point and gotten my food and been back on the north end of town faster than it takes this location to prepare food. This place used to be great years ago. My oh my how it has gone downhill fast. They have lost me as a customer at this location.
I ordered all flats and received a mixture of flats and drums.
Great staff and service
Food and service are excellent
One of the best places to get your food. Please see my girls Stephanie and sam!! They wil always get you right
Great food and service
Consistent food quality and a clean restaurant.
Customer service is wonderful and I love the wings!
Great food and a kind staff!
Excellent food and service. Cold beer.
Food was fresh and delicious
Good food
Food and service was fanatastic!!!
This latest visit to East Coast Wings was the absolute worst experience I have ever had there. I don't know if it was because of short staff or what, because the place was not very busy. It was Sunday afternoon, around 1:30-2:00. We were seated in the Bar area (booth) and waited for approx. 10-15 mins before we were acknowledged by anyone. Finally lady approached and asked what we wanted to drink. A few minutes later we saw the same lady behind the bar filling beers and drinks for folks at the bar. My wife was fuming mad. She asked to be moved to another seat that we could get waited on. We moved out to the main dining area. And our water was finally brought to us there. Then we waited another 10-15 min to get our food order taken
and my wife was getting madder. (approx 30+ mins and still no food) when her appetizer finally arrived, we ate that and when my order came out we got "to go" boxes and left. We were VERY disappointed. We explained to the MGR. who was apologetic and discounted our bill. But, we had come there to celebrate our February Birthdays and the experience was very disappointing.
The cleanliness of the store
Staff are always friends, great service, and good food at a reasonable price.
Not really sure who took my order but young gentleman at the register was extremely friendly and I was very impressed by his customer service
My receipt has AM T
Great
Cold beer, good food
The food was good--as always--and my to-go order was ready when I arrived.
EVERYTHING WAS GREAT! LOVE GOING TO NORTH MAIN LOCATION!
Friendly and fast staff, great food and service!
The service, food is great and rewards bring you back.
Great food as always
Great food and service
Love the food and it's reasonable prices
Everything from the appetizer to the wing and fries were excellent!
Everything. Had lunch with 2 of my daughters. We were placed at our table very quickly. The server got there very quickly with a smile on her face that made us feel welcomed, got our drink orders and returned very quickly. Gave us some requested extra time for us to figure out what we wanted and came back within a reasonable time to take the orders to the kitchen. The food came out very quickly, checked in to see if we needed anything else such as refills to our drinks, napkins...ect. we received our bills and she took care of our payments quickly as well offered togo cups and containers. The food was great as well. Thank you for a wonderful experience.
QUICK AND READY