based on 4402 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The accuracy and quality of my order.
Amber, the bartender, was an absolute joy. Always great service and ECW has very reasonable beer prices.
Friendly great service
Amy did a great job and the food was fantastic
The food, atmosphere and prompt service are great. The host has been very courteous and professional every visit.
This location continues to have the same menu items unavailable for every visit such as the Buffalo chicken dip. Also, the bacon on my cheeseburger was very tiny and all fat.
Great service and great food
Food was good, Lily was awesome, great service.
This was absolutely the worst experience I’ve had in an East Coast Wings! There were no more than 4 tables sat at any time while we were there and the service was nonexistent. We first ordered semi floppy chips to only receive old chips that were hard of which we never received our last re-order on bottomless chips. Next, our wings were clearly reheated in an over and not fresh from the fryer as the meat was not even lukewarm and they were dry. The name on the receipt was Carr Jackson but it was clear that others were experiencing the same type service from the other waitress. There seemed to be an overwhelming lack of motivation on the floor staff.
Everything was great. Wings were hot, cooked well, and order was spot on. Thanks!
Being with my 13 year old grandson. He loves chicken wings and really enjoyed the Ginger Teri Garlic flavor. And of course the $2.50 Miller Lite bottles.
Floor was sticky when we walked in. Place needs updating. Beers on tap were old, they had octoberfest still on tap and it's end of December. Steele creek location is a little better. Management and owners should put some effort into this location.
Bone in wings are great and sauces are fantastic.
The conversation and hospitality that was given by my server.
The food and staff were excellent.
Bartender Doug offers great service every time. Conversation with the other customers. As always, the wings are awesome 👍.
Good was delicious and service was great.
Bar tender / waitress is very attentive and engaged with her customers each and every week
All was good
Friendly staff.
Food
The food was SO GOOD- especially the fries! I placed an online order with ease and my food was fresh and delicious.
My order was wrong the last 2 times I've visited.
Everything was perfect!
Took long for drinks.
The food taste was different
Always a great “wing” experience!
Fast and courteous service with a smile
The boneless wings & beef, mac & cheese I get here are ALWAYS consistently delicious!
When dining in it’s wonderful but when we got take out, the food was cold, the fries wasn’t seasoned, the tenders were cooked to long. I would recommend eating there and not getting take out
Food was great, service was great. Rewards program is a bonus!
Our food was so good!