based on 7779 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The chips were soft and soggy. The wings were different sizes some small some jumbo and were very bland tasting. And we’re fried too hard almost burnt.
Good food!
The food is good and our server was and always is fantastic, her name is Brandy!
My boneless nuggets and sweet potato fries were very good !
Food and service was great
Great food experience!
Great service. Fresh food and very tasty
Good food friendly staff
Our food is always made to our specifications. It’s always hot and delicious!
Always a great time at ECW Archdale
Portion size, and warmth of food with to go orders.
The staff is friendly and helpful. The order was accurate and prepared in a timely manner.
They’re always friendly and the gift is good
Great food, awesome experience
Clean Resturant, good food, friendly staff, lunch specials is what makes East Coast Wings a great place to dine.
Left the fried pickles off of my Big Dill Burger that I ordered for pickup on line. Call to talk with manager but he was to busy. Left my information and he still didn't call me back.
Our server was wonderful and the food was fantastic as always
Lilly is extremely nice and food is good
Enjoyed the food, service, and atmosphere.
Have been going to East Coast Wings for years.
I recommend trying this restaurant.
I love the food selection and the staff is always great.
Wings always tasty. I really like yourranch dressing. Staff very personable.
Food and service!
We order here continuously and it is never consistent. The extra spicy buffalo wings are never spicy.
Great service!
We had an order to go, the lady taking the order was friendly and so was the lady we got it from. The wings were good, we were well satisfied.
On Monday 12/11/23 I placed in person order of 15 sweet bbq medium wings & 30 hot wings-staff was very pleasant—upon arrival home I have 10 sweet bbq wings—I called restaurant & was told to return the 10 wings which I did-they were replaced correctly-No compensation for a trip and return from Pfafftown to get corrected order-I will make sure to check order before leaving establishment in the future & hopefully staff will work more diligently to make the orders are correct!
On December 4, 2023, around noon, I visited ECWG at 2703 S. Main St, High Point, NC. Unfortunately, the service I received was subpar. While there, I witnessed the cashier speaking rudely to a customer on the phone and using profanity after disconnecting the call. When I asked for my pickup order and requested ketchup, the cashier placed only a few packets in the bag. When I asked for a few more, the cashier responded with a dismissive "I guess" and flung the packets onto the counter. I considered speaking to a manager but decided to leave and call the corporate office instead. I talked to a representative who promised a callback, but have yet to receive one.
I have been frequenting this location for more than four years, but unfortunately, this is the first time I have encountered any issues. I don't have high expectations from people or companies, but everyone should be respected. Having worked with the public for over 25 years, I have never encountered many disrespectful people until the last few years. Moreover, I have never made a promise that I couldn't keep. As human beings, we must strive to do better and hold others accountable for their actions.
Food is always good and quick.
The food was great
Food is always fresh hot and delicious!!