based on 3062 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Phenomenal staff, service, management and atmosphere 😊
Wings and waitress
Forgot my corn, and gave me like 3 onion rings (for about $10). Not too thrilled about that
The food was tasted great and the server was s kind and helpful.
Faith is a great server, she’s always so welcoming & friendly!
I normally love east coast wings but this time I was let down…
Here’s the breakdown of my order.
1 x 5 Bone-In Wings
1 x Insanity
1 x Teri-Ginger - Teriyaki flavoring with hints of ginger and sesame
1 x ECW+G Signature Ranchâ„¢
1 x Celery + Carrots
1 x Extra Crispy
1 x All Drums
(1 x $0.99) = $0.99
1 x 5 Bone-In Wings
1 x X-Hot
1 x NO FLAVOR
1 x ECW+G Signature Ranchâ„¢
1 x Celery + Carrots
1 x All Drums
(1 x $0.99) = $0.99
1 x Saucy
(1 x $0.99) = $0.99
For the teriyaki/insanity wings there was no teriyaki flavor only insanity sauce and it was drenched with sauce. I love ordering these because I normally enjoy the teriyaki flavor with the punch of insanity but these were all insanity and no teriyaki.
For the x-hot wings they were not supposed to be extra crispy and they were supposed to be saucy. They can fried extra crispy and there was very little sauce on them.
My wife and I were really craving the wings the way we love them but both orders were messed up and we couldn’t enjoy them at all 😕
This is not the first time I get my order wrong.
And unfortunately for me, I didn't check the order when I was near by and until we got ready to eat. We found out that the order was wrong and missing items.
Won't be buying anytime soon.
Server was very attentive and made sure everything was right and to our liking. Food was hot and flavorful. With the right amount of sauce and crispyness that I come to expect from ECW. Great job as always guys.
Good food
the service was great . signed up to the app so i wound get 10 .00 dollars off my meal for my birthday but it didn't give it to me
Wings. Extremely polite server!
Very nice servers and helpful
As always I enjoy my dining experience at East Coast, whether its dine in or take out. Great food and great staff.
S. Meeks
Greetings from the host. Customer service from the waitress. Awesome menu selection.
Carry out service is always quick and easy. It’s easy to choose preparation options on line and food is always ready at the estimated time. Food is packaged well. If it’s not busy carry out parking is available right outside the carry out area. There’s room for several people to sit if you do have to wait on your carry out order.
Great food and service.
Great food. Orders was correct, food was fresh
Food is always excellent and my family really enjoy going there, but service is always very poor it ruins our dining experience. Sometimes we can’t see any employees anywhere for a long time, and sometimes they are all talking together at the front or by the bar and we can’t get anyone’s attention.
During our last visit the there as only one server, and there was a big group. We were finished eating, and after 15 minutes of not seeing our server I had to go up to the counter and ask someone to give us our check so we could leave. It was very frustrating.
Good food
Cold beer
And Tabatha provides great service
Service was great. The food is consistently good at this restaurant! We do and will again recommend it to our friends and family.
The food was absolutely delicious. My and my son's cheeseburger was so juicy!! My husband's wings were deliciousness also..
Great waitress
Good food
The food was good, and our server was excellent!
The food and service
Food was great service was great!
Love this location!
Service was good but just a little slow
It was busy but the staff was friendly. Food was very good.
Food is very good.
Our waitress Brandi was wonderful...The food tasted excellent...Restaurant was very clean...