based on 3374 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our waitress was a rockstar as always! The food was amazing!!
Order was wrong and attributed to that is just what the app does sometimes. No offer to correct and no discount offered. This was caught prior to leaving the store when the order was opened and reviewed. Very disappointed no effort was made to make it right. Of note emailed receipt did depict what was ordered which did not match what was received.
Great wings, pub chips and love Mary our bar tender and waitress, she always does a fantastic job!!
Great food
The wings are always consistent and the service is top notch. One of my favorite restaurants in town.
More variety in item selection.
Don't place heaviest or spiciest box on top to fall or seep through bottom boxes. Kids' food almost inedible due to top spicy sauce leaking in to their boxes.
Can a comment or request box be implemented before submitting online order?
Waitress was courteous and food was delivered in a timely manner and was exactly as ordered.
Great burger and chips
ECW in Hickory has great staff and the food is really yummy. We wish we could eat there more often but are budgeting our eating out right now.
I loved everything my wings were hot some was the rest of my meal.
Great deal on the specials currently being ran and the food was hot and portions good!
The buffalo mac and cheese was phenomenal
The food is delicious and good prices and excellent service!
Best wings and hot chips in town!
the food is great and all the employees are nice
Customer service was great and the food was prepared in a timely fashion. The chicken nachos are delicious!!
The food is good and the staff are better!
The boneless wings were hot and fresh. I was greeted immediately upon arrival and the service was kind. Order came out quickly. No complaints. This is a good location and I have had consistently good experiences.
Wait staff is always warm, welcoming and efficient.
Food is great, service excellent!
Great food, friendly people, easy checkout!
They were out of boneless wings on a Monday night which is wing night at 6:00 pm. How does that happen? On top of that the service was as bad of service that I have ever seen.
We go to the Country Club site weekly. We enjoy the atmosphere and other customers.
Mattie and Taisha are great bartenders.
Quality of the food. Service from staff.
We always ask for Brandi as our waitress because she is always on top of her job! He knows her repeat customers and makes you feel like family when you're there.
The food is always good and consistent. I fact the few times we've been in and we sat with someone else, when we placed our order the kitchen staff knew who we were based off our order.
Everything was prepared as requested. Delicious!!!!
The staff absolutely makes this place. Servers are nonstop positive, friendly, and on top of everything, and the bus staff deserves medals for how fast and cheerful they keep the place spotless. You can feel the good energy the second you walk in. Great food is a bonus, but the people are why I’ll keep coming back to East Coast Wings + Grill.
Wait staff are very accommodating. Very polite and customer oriented.
The food
Absolutely love the wings! Great flavor!