based on 7121 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Again my wings were HARD and dry--which seems to be the same thing that happens at ECW
with the store on Peters Creek in Winston-Salem, When you ask for feedback, I fill out the questions that are on the study, but NEVER get an answer from these stores. Will take my
business to other and different wing stores. Told the manager at Peters Creek (and showed the
wings) and he just flipped me off. I will go to Waldo's which I HATE but cant be any worse than what I am getting from ECW
I always love the food . First time trying the Classic Nachos . I did ask for two cups of the tortillas chips that was supposed to come with my husbands EC Buffalo chicken salad . “Didn’t get !!! And the cashier was supposed to take the $10.00’s off for my birthday ! Didn’t show on receipt! So I did not get the $10 discount! The rush-hour has not even started yet! Love the food service sucks
My last order was not done correctly. Instructions not followed ruined my experience.
Ordered one flavor of wings but received another flavor.
Well took me three times to ask to finally get my drink which was diet pepsi. Gave phone number to server and she did not apply my order for the rewards points. Give me a free meal for four and then I will consider it.
Boneless wings were not cooked well. They were smushy. I had to go home and put I. The air fryer to cook longer . However, the chips were cooked so well majority could not be ate.
We ordered a 20 piece wing with 4 different heat levels and flavors. Not one box was labeled with flavor or heat level. Each box also had 4 wings instead of 5.
Food was good and hot. But flavor was incorrect on the chicken.
Food was tasty good and the service was great!
Extremely helpful with an issue i had.
Bartenders and staff are so welcoming and friendly to all customers. They do a great job.
Our cashier was so helpful, I had 2 rewards cards and she help me get things to one. No one has ever offered to assist. Really appreciated that.
The first time that I ordered online from your location in Mooresville, it was perfect. I ordered my wings extra crispy, and they had just the right sauce. However, for the last two or three times that I have ordered, the wings are far from the extra crispy that I always ask for, and they are stingy with the sauce. I don't leave a tip because I'm the one making the order online, and I'm the one coming to pick it up. If I ate in the restaurant, and I was served by wait staff, I would leave a tip. I don't know if that has anything to do with my order not being cooked the way that I asked for. I won't say that I won't eat at East Coast Wings anymore, but I'm really looking at another restaurant similar to East Coast Wings, who could perhaps get my order right. Thank you for listening. --Last name removed Email address removed
Excellent service and food.
The food
Service was exceptional and the server Tammy was very friendly and helpful. Prices are bit too high for what you get and I think that hurts the restaurant.
The food was not as fresh as other East Coast Wings that I have been to. Also, the server only came and checked on us one time during the entire meal and that was to ask were we ready for check.
Wing size is embarrassing!!! Side salad bowl is half full at best . To continue to raise prices and shrink portions is hurting business .
Been getting wings here for 5 years and they nail their quality and service every time!
The waitress was prompt to come to our table after we sat down. She was polite and efficient. Our food was prepared correctly and she checked on us an appropriate amount of times. Food was delicious.
The food was delicious as usual, the service and atmosphere was great
Delicious food and great customer service!!
On more than one occasion, I have visited East Coast near me and they were out of all white wines , pinot grigio and chardonnay. Ordering an extra case of each would benefit everyone and also would not disappoint customers. As I was exiting during one of these times I heard another customer complaining also that there was no white wine.
Food was great!
Friendly staff, good food
Quality food, always prepared correctly. Excellent service and and waitress very knowledgeable of the menu!
The food was absolutely amazing!!!! 20 outta 10!!!!
⭐⭐⭐⭐⭐ I recommend the steak flat bread to everyone!!! The flavors where spot on and very fulfilling!!
The food was great
I enjoyed the food I ordered, the favor was good and well prepared.
Staff