based on 3373 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good food as always.
Excellent food & staff
Consistency. You never know how your same wings will come out week to week.... No sauce , ample sauce , no sauce , light sauce , dry rub instead of sauce . Smallish wings , side salad half full
The excellent quality and quantity of food from their menu. The kindness and patience of the wait staff and they always recognize their regular customers. Cleanliness is excellent.
Even though they were obviously understaffed, the food and service were really good.
Had a great meal and super service. We recently moved to Wilmington NC from Charlotte we were regulars at the Monroe location. We have truly missed the wings and chips so thank you. You could really do well in Wilmington as there are no restaurants like yours here
We always enjoy the chicken wrap. Great service.
Good food and service
Food was hot, crispy, and full!
Food and service was great
Excellent Food
Portion sizes are perfect.
This restaurant consistently provides friendly service and great food! Chicken wings and tenders cooked perfectly. The sweet harvest apple flavor has a delicious spicy kick to it. Salad cold and crispy, the best in town.
Olivia was our server. She was very friendly and took great care of us. Food and drinks were excellent as always!
Had an issue a few years ago that was resolved quickly and more than fairly. Other than that, it has always been top notch. I would highly recommend them to anyone.
I ordered mild tenders and they were so hot I couldn't eat them. When I picked up my food the two people at the front barely acknowledged me. Ive eaten there many times and this was the first disappointment
Change salad bowls!
Food was excellent.
Staff is fantastic! Beer & Drinks can be a little pricey, but fair enough compared to other similar businesses nearby
Food was hot but the burgers where a little dry if not for that would have given a higher score
Food is great and service is as well!
The food is good
Food is always great and the waitstaff & management are friendly and on point.
The amount of sauce on the wings is inconsistent. If you order them saucy you may not receive them that way. I can say the flavor is consistent though.
During lunch hour service or food getting to customers is way to long
Food was very good. French fries are always my favorite. Waiter provided terrific service!
This was my first visit and I was well pleased with the friendliness of the staff/waitress and the food (wings and chips) was absolutely delicious. Will definitely be back to try other items on the menu. I can see they (the Florence SC location) definitely need a larger place of their own.
Service by our server was horrible. Another server ended up taking care of our needs most of the time. However our drinks were empty for about 13 minutes. We had only 19 wings in our 20 wing order. No one checked on us after our meal came. We had to ask for our ranch and carrots and celery. This should have been an automatic. Just really poor service, missing items, and poor communication.
I love the wings lemon pepper are my favorite...So I would highly recommend 😊😋👍🏽
susan is a great server good food