based on 1940 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was excellent. The food was hot and good.
Very disappointed in the meal Monday night. Chips were flabby, like they could have been cooked a couple minutes more. Also, the wings were very “off”. It was like the sauce was poured onto the wings cold/luke warm. They didn’t even have the same “look” as they normally do, probably because of the sauce not being hot when it was applied. Which then of course caused the wings to not be temperature hot either. And for as long as we had to wait on the wings, they should have come out piping hot instead of warm.
The food is amazing! And most of the wait staff go above and beyond to make your experience the BEST!
The food was delicious!!
Food was great and so was the staff
When I order I would like what I order to be like I want it. I like my chicken KRISPY WHEN my order get to table not the way I wanted it and WELL I PUT IT ON THE TICKET KRISPY.
Food made me sick and my husband
Food & service
The wings were good.
The Best wings!!
We love East Coast Wings. Prompt service, good food an enjoyable Sunday dinner.
We frequently have the same waitress and she is a rockstar! The food is consistently good, it comes out hot, and quickly. Love the rewards too!
The wings are really good here. It's just every time you take out an order something's missing. I would like to see better quality control when ordering out. The food is always good. I've been coming to East Coast wings for quite a long time. Mr Perry the manager of the store is absolutely wonderful. I would just like to make sure when I order something it's all included.
Service and food were excellent
Last couple of times we were there and had the grilled tenders they were very dry and tough.
In the past they were tender and juicy. Not sure what is going on in the kitchen for the food to be like this
The wait staff was wonderful. The wings were perfectly cooked.
The food and drinks. The staff is always pleasant.
Great service and the food was good just as well
Workers were helpful, courteous and nice. Food was very good and well priced. We had a very positive experience.
It was an online order, all was fine.
Food was good, our family enjoy dining there.
I had ordered 25 wings and a salad. I received one 1 ranch dipping
On our trip to the New Garden Rd. location on Sunday, we were fairly dissatisfied. Our server was very pleasant but that did not overcome the delay we experienced. I ordered a buffalo chicken sandwich, and my husband ordered the beef mac and cheese. When it got to the table, after about a 25 minute wait, I was handed a chicken wrap and the person who delivered it seemed to not believe that I had ordered a chicken sandwich. So, he took both of them back, but brought back the beef mac and cheese a few minutes later, which looked like a blob of fake, luke warm cheese. We ended up waiting another 20 (at least) minutes for my meal to come back to the table. By that time, my husband's meal was stone cold so he sent it back. We had been there for so long at this point that we were both irritated and neither of us was hungry any more. This was an unusual experience as we normally have good meals with good service. Again, our server was very pleasant and apologetic. There were long periods of time however, where we didn't see her and we never got an update as to when we could expect our meals. It was not very crowded, so that couldn't be an excuse for this experience. Perhaps the staffling levels were creating the challenge. Thank you!~
Great food and service!
Great food and service.
The wings are always great!
Seating, metal chairs are uncomfortable and booths you feel squashed in. Otherwise we like the food and the staff are friendly and attentive.
Great service. Great food. Always a great place to go.
1. The first item I ordered off the menu philly flat bread was not in stock.
2. The avocado flat bread was also out so bottom line up front I ended up ordering the philly steak. Bottom line if you have it on the menu it should be in the store.
That’s fine no need to make it right..me & my family won’t be returning
I like the food and I like the rewards!!!