based on 7116 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Great food. Always a great place to go.
1. The first item I ordered off the menu philly flat bread was not in stock.
2. The avocado flat bread was also out so bottom line up front I ended up ordering the philly steak. Bottom line if you have it on the menu it should be in the store.
That’s fine no need to make it right..me & my family won’t be returning
Food is great
Fairly expensive
Orders need to be double checked before giving them to customers at take out. Salad dressings are always missing, especially if extras are ordered.
We have been 3x, and all the 3x’s the restaurant has been out of a lot of food. The wait is horrible we sit for about 30 -35 minutes before we get our food, spending over an hour plus for lunch/dinner. Once getting the food the chicken is over cooked and dry, the burgers are burnt etc. We thought give it 3x before taking off our list. This past Sunday was the 3rd strike out. Maybe sometime later down the road we will give it another chance, but as for recommending no not till we see it getting better. Sorry for the harsh response but you need to know so you can make changes and continue to have business to stay open. Good luck…
Need to hire more staff
Good food and good service.
Food is always good
The wind are always cooked fresh at this location. The service was polite and fast.
Best wings in Philly
The staff at the Kannapolis location is the best
Easily ordered and the food met my expectations. Will definitely order again.
Service was spectacular!
Great selection on wing flavors and also great service and atmosphere.
Reasonable price. Great food. Good service. What more could I ask?
fast and friendly service
Everything Brandy is the best waitress ever, and we love and enjoy coming to eat wings and burgers and flatbread and of course beer
Really enjoyed the wings and fun time at East Coast Wings. Great service from the bar employees. Will be back for more soon!
I think it is a wonderful place to go and have a meal and drinks..wonderful atmosphere there.
Improve?? Maybe turn the thermostat up a few degrees on the cold days..service is always good there
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Our waitress was on top of everything to make sure we had and never ran out. She was really great. Overall this is my favorite wing spot of all time and I absolutely love coming here. I am a very big wing fanatic and this place is really really good
Great service and great food!
Everything!!!
The wings are always ready on time, delicious and the staff are very nice and attentive.
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I always enjoy eating at East Coast Wings
They are always delicious
For the first time in a long time I was disappointed with the food. The chicken was old, I ordered lemon pepper and received a garlicky coating, and the fresh cooked chips I ordered were soggy.
Seating, metal chairs are uncomfortable and booths you feel squashed in. Otherwise we like the food and the staff are friendly and attentive.