based on 7930 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
When an order isn't correct, you fix it; further, the staff are friendly and helpful.
Called in a to go order , they said 25 -30 minutes . came in to pick up after the 30 min . pick up was directed to go to the bar given the vivid situation . when I arrived I saw my food was sitting at the bar area ready for me . I waited at the bar area for 20 minutes because no employees were checking . I had to get the attention of a worker in the kitchen to get someone to get my food which was sitting on the bar getting cold . I do understand that with vivid things are a little different , but when they know a customer is due to pick up food , someone should be monitoring the pick up area .
Nice and courteous, fast and friendly
Food is always good & a good variety.
Take out was great !
Always fast and friendly. Food is outstanding.
On my first visit(about 10 days ago) ordered wings and steak fillet wings we’re very disappointing very dry like they had been under a heat lamp for an excessive amount of time. This surprised me considering they had Avery stead flow of customers unless they were just precooking way too many at a time. However the sandwich was excellent I went back for another two days ago
awesome service. and wings are freakn fabulouse!!!!!
I purchased an order if wings and chips last week. The chips were so hard and too salty we couldn't eat them
The food was delicious and the staff friendly.
Awesome staff, service, and food
Customer service and food is always excellent!
Went to pick up food, we were early so we pulled up to the side where the window is to the kitchen part where the drinks are, and saw a cook come out from the kitchen into the drink area he coughed into his hand and grabbed the scoop for the ice and stuck his hand down in there to put ice into his cup. I asked for a manager and i was told there was not one in that night, so i told the girl at the register and she said ewe thats gross. 😳
ECW has many food options on the menu and all that
I have tried are very tasty. The wait staff is typically nice and knowledgeable of the menu options. Couple the previous factors with very reasonable food prices, ECW is always a great choice.
I didn't call ahead so a wait was expected but we waited for over 45minutes for 15 wings, kids burger, salad, & fried pickles.
Food was great and available for pick-up in a timely manner.
Good food
great food
Fast, friendly service, even with the COVID-19. They are still working to give us our food! 😊😷
Food is great. Service is outstanding.
The staff at the bar are very attentive.
Order was wrong waited to get it fixed; when I got to my house order still wrong.
Good atmosphere and great food
Food was hot and delicious and ready on time.
Normally I like sitting @ your bar & talking w/customers & bartenders, but placed a delivery order this week & Regional Mngr Jason was very helpful in making that happen-ty!! Hope to see you soon 😊😊
Great wings!
Currently not applicable. Love the food.
I have had the most wings to go since covid 19 restrictions. I live very close and visit very often. Friendly service
Quick, Fast & Friendly Service
Make The Salad Better, The Macaroni Was Good