based on 8812 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The food was delicious but I do not like sitting in the bar area. I wish your waitresses would ask if it’s okay to sit in the bar area before sitting you down. And then the waitress wasn’t all that attentive.
Our fries were cold and not cooked . Chicken tenders were barely warm and not heat index. Wrong sauce was on tenders.
It was take out but everything was spot on.
Thanks
The service is always nice and welcoming
Wonderful staff & great food.
Quick service and accommodation sports on the tvs.
* Somehow (put up a wall?) to keep the bar separate from the dining area!
* Have the waiter/waitresses work in a different area for setting up silverware, etc. and not in the dining area where customers are.
* Keep tables/floors and bathrooms cleaner.
* Update menu.
* More decor of what East Coast Wings is all about and include community events!
Food is always hot and great
Great food, amazing service! We will definitely be back.
My salad was so fresh and delicious
Always a good experience and the wings are excellent!
Food is always great and fresh. Service was wonderful. We love coming to this location!
Thanks for coming in and having a great experience with us.
My wings was fixed correctly
The speed of service and the friendliness of the staff.
Excellent food great service !!
Love the food and the friendly people
Thanks for coming in.
The food tastes good, but this is the second time in a row that half of my to go order was wrong and needed to be fixed. Both times they have made bone in wings when I ordered boneless or vice versa.
I generally enjoy the food from this restaurant both when dining in and through delivery.
the service was great lunch special was good
Wings were delicious
Consistently of wings
Good food awesome waitress Dondrea
We came in late just before closing. I’m sure the wait staff and kitchen were tired and ready to about call it a night. We were treated and served like you had just opened. I appreciate the service it was exceptional on this night. Food was great as always.
It was not really busy. Took forever to get our lunch
I have been 3 times and the service at the bar has ranged from average to awful. One time we waited several full minutes to even be acknowledged; not sure if there was a shift change going on or something.
The wings are always pretty good and I like the choices or flavors and heat ranges of the sauces. I always order the hottest possible and wish they were a bit more spicy, but I like that the flavor is maintained.
$1 wing mondays is a nice draw, but I would go more often if we were not nickel and dimed for every other item. I was given a new blue cheese to go that I didnt request and then noticed it was graciously added to my bill that also charged for wing flavors...NOT EVEN 1 SAUCE WAS INCLUDED for free. That's crap. If you want to charge for all that crap, fine, but it should be in writing somewhere noticable... and dont hand out extra dressings or whatever like youre trying to be nice just to tack it onto the bill without telling the customer you're going to charge for it
Great food. Friendly service.
Food is always delicious and service is quick with a friendly staff! So easy to order online!
In my opinion the boneless wings had too much breading on them and not enough meat.
I would have rated my entire experience a 10 but one server that was assisting our main server was not the friendliest. She is the frontline of your restaurant and if I was to ever come back I would request not to have her. Unfortunately I did not get her name but she was either Hispanic or Indian descent. I do want to recognize the older lady that was managing the To-go area. She is and always kind. Tony was awesome as well! When he placed my food at the window he did it with a smile!!!
The shrimp was very overcooked and the wrap was dry. I’ve ordered this a lot and it’s usually much better.