based on 3062 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food was good. Waitress/bartender was great. She was the bartender and waitress for the tables in the bar area AND the outside tables. we never had to wait for anything or ask twice.
Very easy to order thru the app!
The food and server were excellent!
Great food and service
Food was ready on time & tasted great.
Kernersville ECW is one of the best ECW I have been to. The few extra miles drive is well worth the service in comparison to the ECWs in High Point. Friendly service, great food prepared right and hot, and timely excellent service. Thank you for being great.
Customer service is key and quality of food!!!
The food was delicious and the waitress was very sweet and gave great service to our family!
The friendly and excellent service Cheyenne gives us. And the food was great as always.
Great food!!
LOVE our waitress we always have! She's on top of things and always gets it right!
I had the nachos and nachos what I’ve had been craving for days. It was very fresh on chips that are made right there on the premises. Absolutely delicious. I definitely will be coming back.
Great, my food was ready, hot and delicious at pick-up!
It was our waitress's (Ari) first day and she did a great job! Very attentive and got everything right.
Great food with fast, friendly service.
Great food and service experience!
Great bartender in Bree!! Excellent customer service
Incorrect order . 3 Trips. Good not spicy for 10 of the boneless. Order was corrected but they kept saying they twere comping my meal when in fact they just remade it the way I ordered it but even then the spice level was not hot. The front staff were all friendly. I was told I could keep the bone in wings or throw them away as they could not take them back. I don't eat them so was going to toss them. I was then told I needed to bring them back so the could comp and remake the order in boneless. 2 phone calls 30 minutes trip back .to swap them . I won't eat here again
Bartender was Sonya( not sure of spelling) bar was busy but she took great care of everyone! As always wings were great
The food was amazing and my server was pretty awesome as well !
Fast service and great food
Wasn’t enough seating at the time but no way to really fix that issue
We have ordered the wing/chip bundle multiple times over the years and have always been satisfied and pleased. However, this makes the 3rd time we’ve ordered it and the portion size of the chips was just plain sad. For a large box of an appetizer, it looks more like a child’s side portion than a family appetizer.
This must be the new normal for east coast and we’re extremely disappointed. I’m not sure we will even spend the money anymore to be honest, so sad and disappointing.
keep bartender at bar
Good food
More drink specials besides beer. More wine selections.
salad
I usualky visits Charlotte N C twice a month as well as goes for my kunch at East Coast. I could not remember the wing flavor I usually orders. I do not like spicy or hot wing sauce but the Manager Raven came over to assist the waitress and she knew exactly what I liked...Wow amazing!! Great customer service.
Great Food, Great Service. The Dining Room and bathrooms were clean!
Bucky at the manassas va location went above and beyond to ensure my large order was not only ready on time, but had every order correctly bagged and provided all necessary cutlery. The food was delicious and the office loved it.
I will definitely be back! Thank you