Customer Testimonials
I have been using Arrow Exterminators for over a year now, and I especially appreciate having the same technician, Chris, servicing my home consistently. In contrast to the previous pest control company, where I encountered a different technician nearly every time. This speaks volumes about Arrow’s commitment to quality service both to their clients and their employees.
However, I do have a couple of suggestions for improvement. It would be helpful if Arrow could update their email account settings so that messages come from “Arrow Exterminators” instead of simply displaying “chattanooga.” Additionally, I would appreciate it if your system could be adjusted to prevent the duplicate, triplicate, or even quadruple identical emails I receive after each service.
Good service.
We have always had good service with their field employees. They have always been prompt and professional. Plus very knowledgeable, they always have answers to our questions and have very good suggestions on how we could improve our on site maintenance.
Chris, and the Arrow Office, are always on top of calling to schedule when we are due for an appointment. Service is great. Chris is wonderful person and extremely knowledgeable technician.
The office & the technician listen to my needs & follow through when they can.
Justin was very thorough and checked all areas that we were seeing bugs. He placed several traps for us and explained how they work and what to do with them after a little use. Great job!
Friendly service
VERY FRIENDLY AND PROFESSIONAL SERVICE. FEEL VERY CONFIDENT THEY ARE CHECKING EVERYTHING TO MAKE SURE MY HOUSE IS PEST/FREE
Professional, prompt service.
Admin staff need to phone their customers before sending service techs onto a property - even if it's just checking on bait stations and such.
First service was excellent . Tech arrived on time, he was very knowledgeable and friendly.
knowledgeable
Your employees are very friendly and respectful. I like having the same person coming for many years. Also you spray enough for no bugs without overdoing it. Always keep me on track with no pests!
Kevin the technician is always helpful understanding and polite.
My technician, Bryan Kibbens is always helpful and pleasant to work with on any issues I may have! He is always on time for appointments and quick to respond.
I do not need to worry about scheduling they just show up and dust all around the patio area to make sure we do not have cobwebs to promote spiders....and do a very great job keeping all pests away, I have never had one since the day we signed up.
Professional and friendly service.
Your staff. Thomas and James are wonderful
Do great work
Jazzy at Stark Exterminators always provides quick, efficient and useful services as needed.
You have always had great people working for you.
Office staff very friendly and helpful
Careful, attentive, thorough
They were very prompt and polite. They explained everything about the service
My service guy!
Good communication
No bugs!! :)
Effective and timely
Consistent scheduling reminders
Great technicians
Prompt responses and attentiveness
Will come between treatments if needed
Quarterly rate is reasonably priced for the service you receive
Caleb is an excellent tech and he really cares about his customers. He is thorough and honest. We trust him and adore him. Kristy has been with the company since Crenshaw and we think she is fantastic as well. Bill is our lawn tech and he always is very friendly and makes sure all our concerns are met and also is fantastic. We have two fantastic techs and we have been with Crenshaw/Hughes for 25 plus years.