Customer Testimonials
EXcellant product and service tech is very knowledgeable
Was pleased with the service inside and out.
Professional service,
Things I like:
Call ahead of time to setup an appointment and make sure it works for us.
Polite and professional.
Do a thorough job, both inside and outside.
Let us know if they find anything concerning.
Send an invoice after service.
Norris always does a great job and keeps the pests away.
Have used this company since buying our first home here. I have an unnatural fear of bugs I cannot even say the name of, I’m so terrified of them. Have seen less than ten inside since 2017. And only two of them were alive. We love how this company takes care of us and the second home we purchased. Highly recommended.
P. S. But I do see Wolf spiders from time to time, which I want cuz they are harmless to humans and also help Stark out by taking care of bugs too!
The service has always been excellent. Our technician Jeremy does an outstanding job and is in my opinion is a valuable asset to your company.
Wayne is the best. He has the best customer service and so thorough with everything he does. Thanks for everything you do Wayne.
All the personnel I have interacted with are friendly and helpful. They make me feel confident in their services.
Very efficient and will retreat if needed. Very nice staff members. Always on time. My service tech Tony is a very hard worker and does a great job.
Kraig is always on time, does an efficient and complete job, is available outside normal scheduled times if an issue comes up. He is also wonderfully friendly to my crazy exuberant dog who thinks Kraig is the best thing ever. I highly recommend him.
The people taking care of us.
Prompt attention and good customer service
Thorough and willing to explain their services, while keeping in mind any special considerations.
We like your service rep. Good guy that takes care of our house
Easy to schedule!
High degree of courtesy and professionalism from everyone that we’ve encountered at Arrow . our technician took the time to listen carefully to our questions and concerns ( health related , enviornmental impact , etc ) and explained things in a confident and understandable way . Since we’re new customers and the first service has basically just been recently provided , it’s simply too soon to give a 10 star rating .
Caleb is the best! Proactive, persistent & perfect customer service.
Ease of scheduling and professional technician’s.
Friendly and knowlowable.
I used Arrow for 8 years in Alabama and called when I moved to Chattanooga because I always got the best of care. The tech was thorough here, but in the future shoe coverings would be great. I had to clean a new rug after he left. My techs in AL always put on shoe coverings to protect my floors.
You always call when it is time to come. I don’t have to remember to call you. You are courteous and professional.
Prompt and professional.
No Bugs, very professional, office staff and exterminator always friendly and answers all questions .
Thanks
Don keeps us informed & lets us know when he is coming. Good service.
Great professional and great customer service
Always timely, thorough and professional. Respectful of property.
Consistent, polite, kind. Using you guys for 7 years, will continue to do so.
Service technician, knocked on door and asked about any problems. When I told him about wasps, he listened and explained about wasps. Took care of problem area. Friendly and professional.
Dependable, professional, thorough, affordable.