Customer Testimonials
Richard is awesome. He is very thorough and very helpful. The prices are pretty standard, so with the fantastic service and a service Tech that goes above and beyond, Arrow is the best.
The staff is amazing. Company is honest.
Representatives do a great job and are always friendly and helpful!
Friendly, courteous, and professional staff, including Alexis in the office and the new technician we just met. Have used Arrow for over 20 years and would not change! Great job!!
the service works great, and the techs are responsible and friendly.
The person who supports our home does an excellent job.
Our technician is professional, knowledgeable and has a wonderful attitude. We have been with Arrow more than 8 years and have never had a problem.
Prompt
Matt was very helpful and listened to what we were having issues with and addressed everything we were concerned about and went above and beyond! We were very pleased with our interactions with him!
Call to let me know you are on the way and answers any questions I have
Timely, polite and efficient.
Excellent services and Excellent worker
Listened to what my issues were, made proper recommendations and did a thorough service job to rid my house of roaches and pest
Good to get call ahead phone calls to schedule and coordinate the services.
Prompt service. Very knowledgeable.
I like the employees. The are very professional, knowledgeable, nice, kind, helpful, concerned and caring.
I like how friendly and efficient the employees are.
Dependable
Efficient and easy to work with
The technician explained everything he was doing, completed everything quickly and was very clean about his work.
Timely, friendly professional service.
We love Frankie, the technician who comes every 3 months. He always answers all my questions and explains what he is doing if out of the ordinary routine. Price seems fair and everyone in office is helpful if I call with request for extra service for problem that develops out of the blue.
Timeliness, friendly but professional
We have both termine and pest control services with Arrow. I like how the technicians listen to any issues we're having and then treat accordingly. If something arises before the next appointment, they come and retreat. Thank you!
Everyone connected to the company has always been pleasant and knowledgeable. When I have a "bug" issue between service times, the company responds promptly and my problem is taken care of. (I don't often have such an issue, but it has happened.)
Mark is great. He has been doing our house since we moved here. Never have to worry about when anything is due he will remind us and they work around our schedule.
All the technicians who have provided service to our house are extremely professional and kind and willing to answer any questions we have.
The scheduling is still confusing to me but when I call, usually Charlotte answers, and is extremely helpful and explains what appointment needs to be made. It's just a bit hard to track inspections, bait stations for rodents and termites and quarterly. So, it is helpful to have patient people.
Good communication
The techs are friendly and do a thorough job.
Steven is absolutely amazing! He comes out to spray our home for bugs and is always so kind, professional, and attentive. He takes the time to explain exactly what he’s doing, answers any questions I have, and makes sure everything is thoroughly taken care of. You can tell he genuinely cares about doing a great job and making sure his customers are happy. He consistently goes above and beyond, and I always appreciate how friendly and dependable he is.