Customer Testimonials
how they explained what they would do to eliminate our problem, that they completed the task without help from us and returned to complete what was in our contract
Easy to work with - professional - knowledgeable - flexible scheduling - on time - reasonable prices
Those answering the phone are always courteous, answer my questions, etc. Sammy who comes to my house is very conscientious, lets me know when he is coming, meets my scheduling needs etc.
Friendly people who know their stuff and so things the right way
Ease scheduling service.
The technicians are well informed.
Punctual
Good. Communication
Thorough
Friendly
Great rep on last visit
Your service representative, Chad, is like a member of the family. He is very efficient and professional and yet he cares about his customers.
This company was has great communication and the staff that we encountered were great!
Ian has made a huge difference in our home. He is so knowledgeable, listens to my concerns, and adjusts his treatment according to what is needed. What a great hire you made with Ian! Give him a raise and keep him forever!!
Just about everything. I know I can count on the regular quarterly visits. but even more important, I know that if I have an interim problem my tech ( Michael) will make sure things are taken care of. By the way - Michael is really great. Always conscientious and shows true concern making sure all of our "pest" needs are taken care of.
Great service!
Personalization and having a designated tech and the family feel.
Nicole is fabulous! She addresses specific bugs and pests - even ones I don’t see!
Your service man is a nice guy and very attentive to our issues.
Easy to use, communication is great &’price is good!
Everything has been great - Virginia was so helpful when I initially called the office to inquire about starting service, Van & Milter were friendly and helpful with service & inspection at the house, Marissa sent helpful reminder info prior to termite stations service, and Christina sent detailed & prompt paperwork to back up what had been done. I'm so impressed with the friendly professionalism shown by everyone. I couldn't be happier!
The service technician was both friendly and professional.
Arrow was professional and responsive from the office staff to the outside tech.
I was very pleased
Thank you
Marla Batting
good technician
Prompt courteous trustworthy
On time
Knowledgeable technicians, responsive, great customer service
All my contact with Arrow have been very positive. From the person who took my phone call to those who have worked at our home, everyone has been very easy to understand and pleasant to work with The process was explained and the fees were explained I look forward to working with Arrow
We have had your service for many years, so we are very satisfied! Scott is terrific, and enjoy talking with him and getting so great input. Our dog also looks forward to to his visits!
The communication from the representative was excellent!
Friendly and courteous staff. Always works with us and let's us know they are on the way.
Our technician is very thorough, friendly and professional 👍🏽👍🏽
Efficient, friendly, exceptional attention to detail.
Christy went above and beyond to help figure out our issues. She came earlier on a Friday to accommodate our wishes. Very much willing to go the extra effort to make us happy.