Customer Testimonials
Very friendly and willing to concentrate on specific areas of concerns I shared.
The staff is very nice they always ask if anything going on in the home they should know about that needs arrow attention everything has been great
Reliable, sensitive to our specific needs with chemicals and great pest control management.
everything
Donovan is extremely knowledgable and friendly; he answers all of our questions and helps us to feel safe and secure (we have a lot of scorpions and roaches in our area).
very responsive. good job.
You’re very consistent.
I love love my associate that exterminates my house.
She comes whenever I need her.
You also have a fair price for your services.
Professional and polite interaction with employees.
Josh Craven is thorough, reliable, and personable.
So far, we're seeing results from the first treatment. Hopefully it will continue to improve.
Usually, the same person comes out to do the regularly scheduled service.
Having Kevin help me with my exterminator needs!
The technician Jordan is very good, pleasant and knowledgeable. She arrives as scheduled and does a thorough job. The customer service representative is always so helpful, knowledgeable and friendly.
knowledgeable staff, prompt service, reasonable prices and always spot on
service has always been great!
We trust you to do a good job and protect our home.
Techs are prompt, professional, and friendly. It's easy to keep up with as they call me to make the appointment and it's one less thing I have to remember. Thanks for great service.
Ricky … the technician ! He is professional , kind and reliable. And super organized!!!!
On time and good customer service
Everyone is prompt, friendly, and easy to work with.
Knowledgeable kind and efficient. Appreciate his service.
Seth is always on time and very congenial. He tells us if he found any pests, what he has treated for, and always asks if we have seen any issues. We have used Arrow on a quarterly contract for over 4 years.
It was fast and efficient and very friendly
Promptness and personnel
It has been a pleasure to do business with Hughes. They have been doing the bug spraying for us for a long time, now we have them for our lawn.
easy to reach home office
Very knowledgeable and professional company to deal with.
Chris is ultimate professional. He does a great job and ensures any issue is addressed
The Arrow Advantage: Trust, Consistency, and the Kyle Factor
Pest control is not a luxury; it’s a necessity for maintaining peace of mind in your home. It involves inviting someone onto your property and trusting them to handle chemicals responsibly—a serious business. For years now, I have turned to Arrow for all my pest control needs, and without fail, the service has been nothing short of exemplary.
While the consistency and effectiveness of their treatments are the foundation of Arrow’s stellar reputation, the true differentiator for me lies in the human element they bring to the job.
Why Kyle is the Cornerstone of Our Service
Arrow’s baseline quality is high, but when you find a professional who elevates the experience from a routine appointment to a genuine interaction, you stick with them. That is why I always request Kyle.
Kyle is, simply put, the gold standard of professional service. He is a genuinely cool and nice guy, bringing a friendly demeanor and professional ease to every appointment. He doesn't just treat the perimeter; he takes the time to listen if I have noted a new concern, offers clear explanations for his methods, and always treats my home with the utmost respect.
But the most telling testimonial to Kyle’s character doesn't come from me—it comes from my dogs.
The Paw of Approval
Anyone who has pets understands the potential chaos of a service appointment. The unfamiliar truck, the stranger in the yard, the strange equipment—it can turn a calm house into an anxious zoo.
With Kyle, that stress simply evaporates.
The moment he pulls up (or sometimes, even before the engine is off), my dogs recognize the truck and, more importantly, they recognize him. Instead of the wary barking reserved for other delivery drivers or technicians, Kyle is met with happy tail wags and greetings. It’s less of a business appointment and more of a familiar friend stopping by to ensure everything is secure.
This is a huge factor for me. Knowing that the service technician I allow inside my home is someone my animals trust implicitly means I can relax completely. It speaks volumes about his gentle nature and his ability to maintain a calm, reassuring presence—qualities that are invaluable in any job that requires access to a private residence.
The Bottom Line
Arrow provides outstanding, reliable pest control that keeps our home safe and clear. Their scheduling is easy, their methods are effective, and their results are consistent.
But the personal touch that Kyle provides—the combination of professionalism, kindness, and proven reliability—is what elevates Arrow far above the competition. When a company can deliver exceptional service while employing individuals who genuinely make the customer (and the customer’s pets) feel cared for, you know you’ve found the right partner.
I recommend Arrow services 100%. And if you can get him, ask for Kyle—you won't be disappointed.
Your associate was courteous and efficient. I am well satisfied with the service.