Client Testimonials

I spilled coffee on the carpet next to my bed. ZeroRez kept coming to my home until the spot was gone!!!!!

Excellent customer service from the first phone call to completion of cleaning. Always the best!

The carpet ZEROREX cleaned for me was very soiled and when they were done, it looked great!

Our carpet and furniture look exceptional after your services. Excellent work.

Very friendly helpful people. Good quality job done in a timely manner. I will not only recommend Zerorez to all that have a need but will use this company again .😊

The person that set up the appointment was very helpful in finding a time to make it work with a move from one city to another and the person who did the cleaning was very professional and nice. Thank you for the service.

Great service from Dominic. He was a wealth of knowledge about the process, product and he also inspected my carpet and gave his opinion of the life it had left. I appreciate him being on time, courteous, respectful, professional, knowledgeable, and honest. Please send Dominic Brady the next time I request service!
Thank you,
Jalene Smithgall

We were very please with all the products and how your service rep worked with us and he was very polite and did a very good job. Give him a big thanks from us and we hope he and all of you have a great holiday. thanks

always on time and the quick drying time. All techs I have had over the years are very informational and answers all my questions.

Friendly service.

Reliability and excellent customer service. Thanks!

These guys were fast and thorough and straight to the point. Friendly and fast service. They were in and out an my carpets are ready for the holidays. Thank you!

Excellent service technician was polite
and professional.

Employees arrived at scheduled time. Work was excellent and very efficient...
Very personable
Very happy with outcome, rugs look great!!

Travis cleaned our basement and stairs and was professional, respectful, and thorough. He was great, thank you!

Trevis was friendly and professional. He listened to my concerns, explained the process and did a great Job!

Fast dry time and speedy service

Efficient, on time clean

Gabe S. did an excellent job of explaining what took place in cleaning our ducts. He was friendly, professional, & efficient. I would not hesitate to refer him & Zerorez to our friends & family.

Your team was professional and did a great job.

Our vent cleaning went very smoothly, our expert Dexter was professional and friendly. overall satisfied with our experience.

Easy to work with and do a great job. Carpets smell clean.

From first point of contact I was so pleased with my Zerorez experience. This was my first time having carpets cleaned, so I really didn't know what to expect. I reached out to 4 other companies and was less than impressed by all the rest. Since we are not in the normal Spokane service area they didn't even want to talk to me. Allie at Zerorez said that they did have a minimum for our area but as soon as that was met we could be scheduled. After about 10 minutes, i had enough houses (4 more) to schedule and away we went. The technician was great, explained the process, the importance of the steps, the extra treatments but wasn't pushy and got right to work. And in the end my carpets looked AMAZING!

Rusty was prompt, friendly, thorough and efficient. Carpets look and feel new.

Friendly knowledgeable techs make service top notch.

We have always been very impressed with your technicians' knowledge, professionalism and just honestly a sincere desire to please the customer. We never even think of calling another company!

Both times zero Rex has been amazing.

first time we used your service. so far so good as far as spot removal.

Our technician, Seth, was very friendly, professional, and did a great job! He arrived right on schedule and was a pleasure to work with. Our cleaning ended up being less that our original quote (we have 2 big dogs) so that was a pleasant surprise as well. Seth was very thorough and kept us informed every step of the way. Would (and have already) recommended Zerorez.

My carpets are so clean!!! Techs are very professional & nice. We will never use anyone except for Zerorez.