Client Testimonials

They do make their customers feel satisfied with their work.

Like the product and the service was questionable. He quoted the extra cost for the urine removal, but then when he was finished then he said it was going to cost an extra 90.00 for a sealer. I said; why didn't you tell us that this was going to cost extra; and his response was that the company didn't allow them to say anything about it until the cleaning was done. That's a bunch of bull. If your cleaning person can't give you a final complete cost for everything to be done before he started, then don't expect us to pay for extra service that should of been quoted at the beginning of the job. I don't appreciate you changing the original quote after the fact.

Technicians do a good job - I have hired ZeroRez in the past in the Vancouver area and was very happy with the carpet cleaning results. Your Spokane team is great -

Prompt and professional techs. Great product technology and it simply works. Cleans pet stains and the protective treatments is as advertised..

The carpet looks great and Seth was courteous and efficient.

The products work and the service person is very dedicated to doing the very best job possible.

I've been using Zerorez for 20 yrs on rentals as well as my own home and they have never let me down. I don't know how they do it but they always leave my carpets looking like new, no matter how dirty tenants left them. Recently they got out a huge red blob of nail polish or lipstick - or who knows what. I thought the carpet would have to be replaced but Z-rez got it looking good as new like they always do. They are the only carpet cleaner's l will ever use.

Fast, friendly service. Carpets look great.

Chris did a great job. He was friendly and professional. Carpets smell fresh and clean. I would definitley recommend Zeroez

Hello Zero Rez and associates, I wanted to give you a huge thank you for your service last week. I just wanted to let you know that it has been about a week since the carpet cleaning and there is no weird pet smell anymore :) so Thank you and I apprieciate the trustworthiness of your worker that came out I think you guys are awsome. Take care!

Sincerely: Tricsha M.

I was not home during the cleaning, but my husband stated the employee who cleaned our carpets was absolutely amazing and did such a good job attempting to remove pet stains from our living and dining room!

Chris was very professional, wearing covers on his shoes. He explained the process to us, the got started. He was in & finished in less than 2 hours. The carpets look fantastic!!

Amazing how clean my carpets get, and your technicians are so professional and polite.

Customer service is friendly and the cleaning is excellent.

We have never had our carpets commercially cleaned before; we used our own machine to keep them clean. We don’t have pets, we take our shoes off in the entry, and we clean any spots as they occur so we assumed the carpet was clean enough. However, your advertising led us to believe your method would result in less residue and soil left behind so we decided to try it. As far as we can tell, the carpet is very clean and we assume our house will be healthier. There was one spot we weren’t aware of; Travis tried to remove it but couldn’t, but we were able to cover it with furniture. He also informed us that placing a rug sample by the slider entry had damaged the carpet and made that spot look darker so we will find a different solution to protect that area from tracked in dirt.
Travis was very professional and courteous. He visited with us enough to make us feel valued but not enough to prevent doing his job quickly and thoroughly. He was very careful not to damage anything. Best of all, he had a very positive outlook and said he loves his job. We will recommend your company to all our friends, family, and neighbors. Thank you!

The service, the chemical free

My carpets look great!!

Great service! Will use again.

We are very please with then way out carpet looks, smells, and feels since our service. We we very happy with our tech as well. He was very knowledgable and informative.

Very efficient.

on time did a good job

Very professional and very friendly. He did a great job.

Excellent work!

Technicians very professional. Great job & fast.

Our technician did a great job, our carpets look great.

The techs always show up on time, or maybe a little early, which usually is great. They are friendly and the carpets are really clean -- and no odor. The tech we had this time was great as our kitten got out of his crate and we couldn't find him at first. And our old cat went behind the dresser and would not come out. The tech was very good about working around these two cats, keeping an eye out to make sure no one darted to the door. And, our carpet looks great!!

Chris was great!

Our technician was wonderful! Very kind and helpful. The service was great highly recommended!

The Zerorez service is usually good and the technicians are pleasant and helpful.

Fast and friendly service!